Crowne Plaza Concord / Walnut Creek

45 John Glenn Drive, Concord, CA 94520 US
View Map Reservations: +1-800-760-7718
3.5 Star Suburban Hotel
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01/28/2020 - 01/29/2020
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

72
Fair

Summary of 2,552 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 72/100 based on reviews from all travelers.

"Fair airport hotel. Close to Starbucks. Located near shopping areas with easy access to parking."

WiFi

71/100
19 reviews

"Good internet service. Wifi quality could be improved."

Location

69/100
289 reviews

"Location is ok. Accessible by car, but parking is costly." Decent for sightseeing with lovely restaurants, bars and shopping nearby. Good access to airport.

Service

66/100
484 reviews

"Friendly, fairly professional service, with an OK reception and particularly good bar service." Poorly managed with subpar restaurant service. Housekeeping can be a problem. Room service is average. Hotel security can be an issue. Booking process is sufficient.

Breakfast

64/100
127 reviews

"Decent and moderately priced breakfast."

Value

51/100
200 reviews

"Fairly good value for money. Acceptable breakfast prices." Food is a bit overpriced.

Room

50/100
759 reviews

"Average sized rooms." Poorly cleaned, older rooms with subpar TVs and furniture. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

Vibe

42/100
247 reviews

"Atmosphere is friendly but the vibe is low." Entrance area is not particularly attractive. Hotel could use some updating. Hotel is relatively stylish. Perfect airport hotel. Awesome for families. Good for business people.

Amenities

39/100
349 reviews

"Outdated facilities, not accessible for those with handicaps." Good hotel grounds but the entrance area is not so good. Elevator in need of updating. Good meeting & event facilities. Architecture not so nice.

Cleanliness

29/100
364 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 65/100 based on reviews from families.

"Great shopping. Good access to airport."

Location

74/100
31 reviews

"Great location. Pricey, inconvenient parking."

Breakfast

65/100
18 reviews

"Breakfast is average."

Service

59/100
44 reviews

"Friendly service and acceptable reception."

Value

54/100
17 reviews

"Fairly good value for money."

Comfort

53/100
34 reviews

"Rooms adequately-sized but noisy with poor A/C."

Room

44/100
85 reviews

"Bathrooms and rooms are poorly cleaned, furniture is unsightly and A/C lacking." Rooms are old and neglected, but size is OK. Shower can be a problem.

Vibe

31/100
34 reviews

"Atmosphere is friendly but the vibe is low." Entrance area is not particularly attractive. Hotel could use some updating.

Amenities

31/100
44 reviews

"Older facilities and unpleasant entrance area."

Cleanliness

30/100
44 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 72/100 based on reviews from couples.

""

Service

66/100
25 reviews

"Service is friendly enough, with acceptable reception staff."

Location

66/100
15 reviews

"Location is ok. Pricey, inconvenient parking."

Breakfast

63/100
9 reviews

"Breakfast is average."

Value

46/100
12 reviews

"Value for money could be better."

Room

46/100
46 reviews

"Acceptably sized but poorly cleaned rooms and bathrooms." Rooms are badly-kept, and old, with poor furniture, but nice beds.

Vibe

41/100
14 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

37/100
20 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

26/100
23 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 68/100 based on reviews from business travelers.

"Friendly service."

Service

58/100
10 reviews

"Service is relatively friendly."

Comfort

54/100
5 reviews

"Comfortable."

Value

53/100
6 reviews

"Fairly good value for money."

Room

38/100
31 reviews

"Poorly cleaned rooms and unsightly furniture." Old, poorly maintained rooms.

Vibe

36/100
13 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

35/100
15 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

22/100
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 75/100 based on reviews from solo travelers.

"Friendly service."

Location

71/100
11 reviews

"Great location."

Service

70/100
11 reviews

"Service is average, but very friendly."

Value

51/100
8 reviews

"Fairly good value for money."

Room

51/100
20 reviews

"Great beds in okay rooms. Poorly maintained and cleaned rooms."

Amenities

38/100
9 reviews

"Hotel buildings could use some improvement."

Vibe

34/100
8 reviews

"Vibe is not too good."

Cleanliness

31/100
10 reviews

"Rooms could be cleaner."

Rated 67/100 based on reviews from all travelers.

"Fair airport hotel. Close to Starbucks. Located near shopping areas with easy access to parking."

WiFi

71/100
19 reviews

"Good internet service. Wifi quality could be improved."

Location

69/100
283 reviews

"Location is ok. Accessible by car, but parking is costly." Decent for sightseeing with lovely restaurants, bars and shopping nearby. Good access to airport.

Service

66/100
478 reviews

"Service is acceptably professional but very friendly, with decent reception and housekeeping." Poorly managed with subpar restaurant service. Room service is average. Good bar service. Hotel security can be an issue. Booking process is sufficient.

Breakfast

63/100
121 reviews

"Decent and moderately priced breakfast."

Value

52/100
197 reviews

"Fairly good value for money. Acceptable breakfast prices." Food is a bit overpriced.

Room

50/100
739 reviews

"Average-sized rooms with great beds." Poorly cleaned, older rooms with subpar TVs and furniture. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

Vibe

42/100
239 reviews

"Atmosphere is friendly but the vibe is low." Entrance area is not particularly attractive. Hotel could use some updating. Hotel is relatively stylish.

Amenities

39/100
343 reviews

"Outdated facilities, not accessible for those with handicaps." Good hotel grounds but the entrance area is not so good. Elevator in need of updating. Good meeting & event facilities. Architecture not so nice.

Cleanliness

29/100
361 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 63/100 based on reviews from families.

"Great shopping. Good access to airport."

Location

74/100
30 reviews

"Great location. Pricey, inconvenient parking."

Breakfast

64/100
15 reviews

"Breakfast is average."

Service

60/100
41 reviews

"Friendly service and acceptable reception."

Comfort

54/100
31 reviews

"Rooms adequately-sized but noisy with poor A/C."

Value

54/100
17 reviews

"Fairly good value for money."

Room

44/100
81 reviews

"Bathrooms and rooms are poorly cleaned, furniture is unsightly and A/C lacking." Rooms are old and neglected, but size is OK. Shower can be a problem.

Vibe

32/100
31 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Amenities

31/100
42 reviews

"Older facilities and unpleasant entrance area."

Cleanliness

30/100
43 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 68/100 based on reviews from couples.

""

Service

66/100
25 reviews

"Service is friendly enough, with acceptable reception staff."

Location

66/100
15 reviews

"Location is ok. Pricey, inconvenient parking."

Breakfast

63/100
9 reviews

"Breakfast is average."

Room

47/100
44 reviews

"Acceptably sized but poorly cleaned rooms and bathrooms." Rooms are badly-kept, and old, with poor furniture, but nice beds.

Value

46/100
12 reviews

"Value for money could be better."

Vibe

42/100
13 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

37/100
20 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

26/100
23 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 58/100 based on reviews from business travelers.

""

Service

58/100
10 reviews

"Service is relatively friendly."

Comfort

54/100
5 reviews

"Comfortable."

Value

53/100
6 reviews

"Fairly good value for money."

Room

38/100
31 reviews

"Poorly cleaned rooms and unsightly furniture." Old, poorly maintained rooms.

Vibe

36/100
13 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Amenities

35/100
15 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

22/100
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 72/100 based on reviews from solo travelers.

"Comfortable beds. Friendly service."

Location

72/100
10 reviews

"Great location."

Service

70/100
11 reviews

"Service is average, but very friendly."

Value

51/100
8 reviews

"Fairly good value for money."

Room

51/100
20 reviews

"Great beds in okay rooms. Poorly maintained and cleaned rooms."

Amenities

38/100
9 reviews

"Hotel buildings could use some improvement."

Vibe

34/100
8 reviews

"Vibe is not too good."

Cleanliness

31/100
10 reviews

"Rooms could be cleaner."

Rated 75/100 based on reviews from all travelers.

"Fair airport hotel. Close to Starbucks. Located near shopping areas with easy access to parking."
Review Semantics by TrustYou

Customer Reviews of Crowne Plaza Concord / Walnut Creek

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
102
Very Good
160
Average
100
Poor
62
Terrible
51
true
Recent Reviews:
laura l
Cincinnati, Ohio
Visit for brother's birthday
Jan 25, 2020
Bed was very comfy but rest of furniture was old and stained. The cleaning people were delightful but you could tell they were unhappy with what they had to work... more »
steedj2014
East Syracuse
Trip type:
Business
Clean the place up
Jan 19, 2020
This hotel is very filthy, I stayed here for a month and housekeeping was hard to come by because they are only allowed to work so much and apparent have... more »
nancyweichert
Vacaville, California
Nice place with reasonable rates near downtown Concord and Walnut Creek and small airport
Dec 12, 2019
This is a nice place that's close and easy on and off freeway, but no freeway noise. There is an airport very close for small aircraft (not commercial airlines), but... more »
TacomaTraveler2013
Tacoma, Washington
Trip type:
Business
Business trip
Dec 10, 2019
I stayed at this hotel due to a conference and was disappointed in the cleanliness and noise level. First I had to walk through smoke to get in the doors... more »
tiffineyl2019
Trip type:
Family
Not Happy!!
Nov 28, 2019
We checked in this afternoon (thanksgiving day). The room is NOT clean. I immediately saw the carpet didn’t look vacuumed and then found someone’s fake fingernail on the floor! The... more »
1-5 of 475 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Crowne Plaza Concord - Hotel Near Walnut Creek, California The newly renovated Crowne Plaza Concord, CA Hotel has a convenient location just minutes from San Francisco, Walnut Creek, Martinez, Pleasant Hill, Benicia, Vallejo, and Napa. You will find restful lodging and the convenience of an onsite business center, all 25 minutes away from Oakland Airport. Whether you are looking for a Walnut Creek, California hotel, or just a hotel in Northern California, this full service property offers 324 airy guest rooms with a wide array of services and amenities on site. Located conveniently in the San Francisco - East Bay area just off highway 680, this hotel in Concord, CA is only a 35 minute drive from downtown San Francisco. The beautiful décor and comfortable accommodations make this a place that you will enjoy having as your home away from home.

Green Sustainability

IHG Green Engaged Hotel

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Eco-friendly toiletries
  • Flat-panel TV
  • Free cribs/infant beds
  • Free toiletries
  • Free WiFi
  • Free wired Internet
  • Hair dryer
  • In-room safe
  • Microwave (on request)
  • Number of bathrooms - 1
  • Pay movies
  • Phone
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Room service (limited hours)
  • Shower/tub combination
  • Television

Airport & Shuttle Information

Oakland International Airport, approx dist. 30 miles, shuttle cost approx $27 and taxi approx $60. San Francisco International Airport, approx dist. 41 miles, shuttle cost approx $32 and taxi approx $75

Local Shuttle Info: Hotel provides complimentary shuttle service with 2 mile radius.

Breakfast Information

Typically Breakfast is not included in group rates but can be arranged upon request 3 options are available: 1. Full American as part of group rate 2. Continental as part of group rates 3. "Grab N Go" as part of group rates

Internet / WiFI

Complimentary Wifi Complimentary internet in guest rooms and lobby

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Hotel Rate Trends at Crowne Plaza Concord

Rate fluctuations of Crowne Plaza Concord

The chart above shows averages of prices for both group prices and the best individual traveler rates we could find at the time the group/meeting bid was submitted. The lowest group/meeting discount shown is 21.9% in April 2018 and the highest average individual rate is $170 in the month of April 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Concord in a month when rates are lower.

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