Crowne Plaza Concord / Walnut Creek

45 John Glenn Drive, Concord, CA 94520 US
View Map Reservations: +1-800-760-7718
3.5 Star Suburban Hotel
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02/26/2020 - 02/27/2020
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

72
Fair

Summary of 2,518 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 72/100 based on reviews from all travelers.

"Fair airport hotel. Close to Starbucks. Located near shopping areas with easy access to parking."

WiFi

71/100
19 reviews

"Good internet service. Wifi quality could be improved."

Location

69/100
288 reviews

"Location is ok. Accessible by car, but parking is costly." Decent for sightseeing with lovely restaurants, bars and shopping nearby. Good access to airport.

Service

66/100
474 reviews

"Acceptably professional staff and mediocre bar service." Friendly service, and reception was okay. Poorly managed with subpar restaurant service. Room service is average. Hotel security can be an issue. Booking process is sufficient.

Breakfast

61/100
126 reviews

"Decent and moderately priced breakfast."

Value

52/100
197 reviews

"Fairly good value for money. Acceptable breakfast prices." Food is a bit overpriced.

Room

50/100
744 reviews

"Average-sized rooms with great beds." Poorly cleaned, older rooms with subpar TVs and furniture. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

Amenities

42/100
347 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Good meeting & event facilities. Handicap accessible facilities are all right. Architecture not so nice.

Vibe

40/100
245 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Perfect airport hotel. Awesome for families. Good for business people.

Cleanliness

30/100
358 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 65/100 based on reviews from families.

"Great shopping. Comfortable beds."

Location

74/100
32 reviews

"Great location. Pricey, inconvenient parking."

Breakfast

64/100
18 reviews

"Breakfast is average."

Service

61/100
45 reviews

"Friendly service and acceptable reception."

Value

57/100
18 reviews

"Fairly good value for money."

Comfort

53/100
34 reviews

"Rooms adequately-sized but noisy with poor A/C."

Room

41/100
87 reviews

"Bathrooms and rooms are poorly cleaned, furniture is unsightly and A/C lacking." Rooms are old and neglected, but size is OK. Shower can be a problem.

Amenities

38/100
46 reviews

"Subpar entrance area and older facilities, but wonderful grounds."

Vibe

31/100
34 reviews

"Atmosphere is friendly but the vibe is low." Entrance area is not particularly attractive. Hotel could use some updating.

Cleanliness

30/100
44 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 72/100 based on reviews from couples.

""

Service

67/100
25 reviews

"Service is friendly enough, with acceptable reception staff."

Location

65/100
15 reviews

"Location is ok. Pricey, inconvenient parking."

Breakfast

60/100
9 reviews

"Breakfast is average."

Value

46/100
12 reviews

"Value for money could be better."

Room

44/100
47 reviews

"Acceptably sized but poorly cleaned rooms and bathrooms." Rooms are badly-kept, and old, with poor furniture, but nice beds.

Amenities

38/100
21 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Vibe

36/100
14 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Cleanliness

27/100
24 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 68/100 based on reviews from business travelers.

"Friendly service."

Food

68/100
11 reviews

"Food is all right."

Service

60/100
10 reviews

"Service is average, but very friendly."

Value

54/100
6 reviews

"Fairly good value for money."

Room

38/100
31 reviews

"Poorly cleaned rooms and unsightly furniture." Old, poorly maintained rooms.

Amenities

37/100
15 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Vibe

33/100
13 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Cleanliness

24/100
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 74/100 based on reviews from solo travelers.

"Comfortable beds. Friendly service."

Location

71/100
11 reviews

"Great location."

Service

69/100
11 reviews

"Service is average, but very friendly."

Value

53/100
8 reviews

"Fairly good value for money."

Room

51/100
20 reviews

"Great beds in okay rooms. Poorly maintained and cleaned rooms."

Amenities

40/100
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

33/100
10 reviews

"Rooms could be cleaner."

Vibe

32/100
8 reviews

"Vibe is not too good."

Rated 67/100 based on reviews from all travelers.

"Fair airport hotel. Close to Starbucks. Located near shopping areas with easy access to parking."

WiFi

71/100
19 reviews

"Good internet service. Wifi quality could be improved."

Location

69/100
282 reviews

"Location is ok. Accessible by car, but parking is costly." Decent for sightseeing with lovely restaurants, bars and shopping nearby. Good access to airport.

Service

66/100
468 reviews

"Acceptably professional staff and mediocre bar service." Welcoming service and reception and housekeeping are alright. Poorly managed with subpar restaurant service. Room service is average. Hotel security can be an issue. Booking process is sufficient.

Breakfast

61/100
120 reviews

"Decent and moderately priced breakfast."

Value

53/100
194 reviews

"Fairly good value for money. Acceptable breakfast prices." Food is a bit overpriced.

Room

50/100
724 reviews

"Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C." Older, poorly maintained rooms with subpar kitchenettes and furniture. Small rooms and poorly cleaned bathrooms. Average-sized rooms with great beds. Shower can be a problem.

Amenities

42/100
341 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Good meeting & event facilities. Handicap accessible facilities are all right. Architecture not so nice.

Vibe

40/100
237 reviews

"Atmosphere is friendly but the vibe is low." Entrance area is not particularly attractive. Hotel could use some updating. Hotel is relatively stylish.

Cleanliness

30/100
355 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 63/100 based on reviews from families.

"Great shopping."

Location

73/100
31 reviews

"Great location. Pricey, inconvenient parking."

Breakfast

63/100
15 reviews

"Breakfast is average."

Service

62/100
42 reviews

"Friendly service and acceptable reception."

Value

57/100
18 reviews

"Fairly good value for money."

Comfort

54/100
31 reviews

"Rooms adequately-sized but noisy with poor A/C."

Room

41/100
83 reviews

"Bathrooms and rooms are poorly cleaned, furniture is unsightly and A/C lacking." Rooms are old and neglected, but size is OK. Shower can be a problem.

Amenities

38/100
44 reviews

"Subpar entrance area and older facilities, but wonderful grounds."

Vibe

31/100
31 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Cleanliness

30/100
43 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 68/100 based on reviews from couples.

""

Service

67/100
25 reviews

"Service is friendly enough, with acceptable reception staff."

Location

65/100
15 reviews

"Location is ok. Pricey, inconvenient parking."

Breakfast

60/100
9 reviews

"Breakfast is average."

Value

46/100
12 reviews

"Value for money could be better."

Room

45/100
45 reviews

"Acceptably sized but poorly cleaned rooms and bathrooms." Rooms are badly-kept, and old, with poor furniture, but nice beds.

Amenities

38/100
21 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Vibe

36/100
13 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Cleanliness

27/100
24 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 59/100 based on reviews from business travelers.

""

Food

68/100
11 reviews

"Food is all right."

Service

60/100
10 reviews

"Service is average, but very friendly."

Value

54/100
6 reviews

"Fairly good value for money."

Room

38/100
31 reviews

"Poorly cleaned rooms and unsightly furniture." Old, poorly maintained rooms.

Amenities

37/100
15 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Vibe

33/100
13 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Cleanliness

24/100
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 71/100 based on reviews from solo travelers.

"Comfortable beds. Friendly service."

Location

72/100
10 reviews

"Great location."

Service

69/100
11 reviews

"Service is average, but very friendly."

Value

53/100
8 reviews

"Fairly good value for money."

Room

51/100
20 reviews

"Great beds in okay rooms. Poorly maintained and cleaned rooms."

Amenities

40/100
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

33/100
10 reviews

"Rooms could be cleaner."

Vibe

32/100
8 reviews

"Vibe is not too good."

Rated 79/100 based on reviews from all travelers.

"Fair airport hotel. Close to Starbucks. Located near shopping areas with easy access to parking."
Review Semantics by TrustYou

Customer Reviews of Crowne Plaza Concord / Walnut Creek

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
102
Very Good
160
Average
100
Poor
63
Terrible
51
true
Recent Reviews:
candacec712
Trip type:
Business
Bad bday dj hotel
Feb 1, 2020
Good and really bad. Good... they let me check in this morning at 9am well before normal check in time, I asked for a quiet room.... we’ll get to that... more »
laura l
Cincinnati, Ohio
Visit for brother's birthday
Jan 25, 2020
Bed was very comfy but rest of furniture was old and stained. The cleaning people were delightful but you could tell they were unhappy with what they had to work... more »
steedj2014
East Syracuse
Trip type:
Business
Clean the place up
Jan 19, 2020
This hotel is very filthy, I stayed here for a month and housekeeping was hard to come by because they are only allowed to work so much and apparent have... more »
nancyweichert
Vacaville, California
Nice place with reasonable rates near downtown Concord and Walnut Creek and small airport
Dec 12, 2019
This is a nice place that's close and easy on and off freeway, but no freeway noise. There is an airport very close for small aircraft (not commercial airlines), but... more »
TacomaTraveler2013
Tacoma, Washington
Trip type:
Business
Business trip
Dec 10, 2019
I stayed at this hotel due to a conference and was disappointed in the cleanliness and noise level. First I had to walk through smoke to get in the doors... more »
1-5 of 476 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Crowne Plaza Concord - Hotel Near Walnut Creek, California The newly renovated Crowne Plaza Concord, CA Hotel has a convenient location just minutes from San Francisco, Walnut Creek, Martinez, Pleasant Hill, Benicia, Vallejo, and Napa. You will find restful lodging and the convenience of an onsite business center, all 25 minutes away from Oakland Airport. Whether you are looking for a Walnut Creek, California hotel, or just a hotel in Northern California, this full service property offers 324 airy guest rooms with a wide array of services and amenities on site. Located conveniently in the San Francisco - East Bay area just off highway 680, this hotel in Concord, CA is only a 35 minute drive from downtown San Francisco. The beautiful décor and comfortable accommodations make this a place that you will enjoy having as your home away from home.

Green Sustainability

IHG Green Engaged Hotel

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Eco-friendly toiletries
  • Flat-panel TV
  • Free cribs/infant beds
  • Free toiletries
  • Free WiFi
  • Free wired Internet
  • Hair dryer
  • In-room safe
  • Microwave (on request)
  • Number of bathrooms - 1
  • Pay movies
  • Phone
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Room service (limited hours)
  • Shower/tub combination
  • Television

Airport & Shuttle Information

Oakland International Airport, approx dist. 30 miles, shuttle cost approx $27 and taxi approx $60. San Francisco International Airport, approx dist. 41 miles, shuttle cost approx $32 and taxi approx $75

Local Shuttle Info: Hotel provides complimentary shuttle service with 2 mile radius.

Breakfast Information

Typically Breakfast is not included in group rates but can be arranged upon request 3 options are available: 1. Full American as part of group rate 2. Continental as part of group rates 3. "Grab N Go" as part of group rates

Internet / WiFI

Complimentary Wifi Complimentary internet in guest rooms and lobby

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Hotel Rate Trends at Crowne Plaza Concord

Rate fluctuations of Crowne Plaza Concord

The chart above shows averages of prices for both group prices and the best individual traveler rates we could find at the time the group/meeting bid was submitted. The lowest group/meeting discount shown is 21.9% in April 2018 and the highest average individual rate is $170 in the month of April 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Concord in a month when rates are lower.

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