Best Western Plus Chicago Hillside

4400 Frontage Road, Hillside, IL 60162 US
View Map Reservations: +1-800-760-7718
3.0 Star property
Select Your Room:
02/26/2020 - 02/27/2020
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus Chicago Hillside

Below are the verified reviews from guests that we have booked recently:
"Best Western"
Overall Score5.0/ 5
Clean, neat, orderly.room was very clean well supplied and maintained by housekeeping throughout our stay. Breakfast likewise. All employees were friendly and courteous.
(Individual traveler, booked 1 room), from US flag
05-Aug-2019 Verified Review, stayed from Thu Aug 01 to Sun Aug 04 2019 at a $113.80 average nightly rate.
"Our Stay Over Night"
Overall Score5.0/ 5
Our overnight stay from Friday until Saturday was very pleasurable. We liked the room, the food, the front desk person, as well as the night housekeeper. We look forward in staying at the hotel again in May of this year. Thank you for maintaining a very friendly hotel. Ms. Smith.
(Individual traveler, booked 1 room), from US flag
13-Feb-2016 Verified Review
"Could've Been Better"
Overall Score4.0/ 5
In the first room, the pillow cases did not appear to have been changed after the previous guest (hairs all over them). We were moved, and the second room had no TV remote. However, staff does get kudos for being very friendly.
(Individual traveler, booked 1 room), from US flag
30-Jan-2014 Verified Review, stayed from Tue Jan 28 to Thu Jan 30 2014 at a $71.99 average nightly rate.
"Peaceful, but Smokey!"
Overall Score4.0/ 5
I'm from CA and was in Hillside, IL for a procedure. The place is in the suburb so be ready to pay 1.5 times the fare from downtown. The hotel is clean and really peaceful, but I was given a room where the bathroom reeked of cigarette smoke from the vents, which was irritating. I only complained 3 days later (was recovering from a med procedure) and they changed my room immediately. If I can pick on one minor thing, it'd be nice to hear front desk folks answer phones with "how may I help you please" instead of a curt "front desk" or maybe it's just me. One wonderful thing is the hotel arranged for a cab in the middle of the night for me a couple of times to get saline solution and groceries free of charge. Thank you!
(Individual traveler, booked 1 room), from US flag
17-Nov-2013 Verified Review, stayed from Sun Nov 10 to Mon Nov 18 2013 at a $69.37 average nightly rate.

Summary of Verified Reviews

76
Good

Summary of 1,167 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 76/100 based on reviews from all travelers.

"Good business hotel. Great location."

Food

86/100
68 reviews

"Lovely dining experience and a decent menu."

Service

82/100
221 reviews

"Good service and housekeeping, and adequate service professionalism." Service at the restaurant and bar are great, and reception is efficient. Good shuttle service.

Breakfast

79/100
102 reviews

"Reasonably priced, tasty breakfasts."

Location

71/100
124 reviews

"Great location. Excellent parking and car access." Good shopping, and reasonably central location. Airport access is difficult.

Room

60/100
281 reviews

"Rooms are quite clean and beds are standard." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok.

Cleanliness

57/100
147 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Comfort

51/100
118 reviews

"Beds are decent and generally comfortable." Small rooms and bathrooms, with insufficient A/C and too much noise.

Amenities

45/100
75 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Vibe

40/100
72 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is ok. Atmosphere could be friendlier. Hotel could be more stylish. Good for business people. Good highway hotel. Perfect airport hotel.

Rated 70/100 based on reviews from families.

"Delicious food."

Service

84/100
18 reviews

"Friendly service."

Value

81/100
8 reviews

"Best value for money."

Breakfast

76/100
9 reviews

"Tasty breakfast."

Location

68/100
12 reviews

"Location is ok."

Cleanliness

54/100
15 reviews

"Room cleanliness is acceptable."

Comfort

52/100
9 reviews

"Beds are decent and generally comfortable."

Room

51/100
21 reviews

"Rooms are quite clean and beds are standard."

Amenities

43/100
8 reviews

"Hotel buildings could use some improvement."

Vibe

33/100
6 reviews

"Vibe is not too good."

Rated 82/100 based on reviews from business travelers.

"Tasty breakfast."

Room

63/100
9 reviews

"Room cleanliness is acceptable."

Cleanliness

58/100
7 reviews

"Room cleanliness is acceptable."

Rated 82/100 based on reviews from couples.

"Great location. Fantastic service."

Location

73/100
6 reviews

"Great location."

Room

52/100
7 reviews

"Room is all right."

Rated 73/100 based on reviews from all travelers.

"Good business hotel. Great location."

Service

85/100
7 reviews

"Fantastic service."

Location

71/100
9 reviews

"Great location."

Room

56/100
5 reviews

"Room is all right."

Rated 72/100 based on reviews from all travelers.

"Good business hotel. Great location."

Service

81/100
204 reviews

"Typical reception with good, if somewhat unprofessional service." Bar, restaurant, and housekeeping staff are great. Good shuttle service.

Breakfast

78/100
93 reviews

"Reasonably priced, tasty breakfasts."

Location

72/100
104 reviews

"Great location. Excellent parking and car access." Reasonably central, with shopping somewhat close by. Airport access is difficult.

Room

61/100
265 reviews

"Rooms are quite clean and beds are standard." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok.

Cleanliness

58/100
138 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Comfort

51/100
108 reviews

"Beds are decent and generally comfortable." Small rooms and bathrooms, with insufficient A/C and too much noise.

Amenities

46/100
74 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Vibe

42/100
67 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is ok. Atmosphere could be friendlier. Hotel could be more stylish.

Rated 70/100 based on reviews from families.

"Fantastic service. Great location."

Service

85/100
16 reviews

"Friendly service."

Value

81/100
8 reviews

"Best value for money."

Breakfast

77/100
8 reviews

"Tasty breakfast."

Location

70/100
9 reviews

"Great location."

Cleanliness

55/100
13 reviews

"Room cleanliness is acceptable."

Room

52/100
19 reviews

"Rooms are quite clean and beds are standard."

Comfort

52/100
9 reviews

"Beds are decent and generally comfortable."

Amenities

43/100
8 reviews

"Hotel buildings could use some improvement."

Vibe

33/100
5 reviews

"Vibe is not too good."

Rated 78/100 based on reviews from business travelers.

"Tasty breakfast."

Room

63/100
9 reviews

"Room cleanliness is acceptable."

Cleanliness

58/100
7 reviews

"Room cleanliness is acceptable."

Rated 78/100 based on reviews from all travelers.

"Good business hotel. Great location."

Service

84/100
8 reviews

"Friendly service."

Location

73/100
6 reviews

"Great location."

Room

51/100
6 reviews

"Room is all right."

Review Semantics by TrustYou

Customer Reviews of Best Western Plus Chicago Hillside

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
156
Very Good
161
Average
96
Poor
46
Terrible
42
true
Recent Reviews:
podrov1
Galesburg, Illinois
Trip type:
Business
Best in Chicagoland
Feb 22, 2020
Best Chicagoland experience. Parking is easy, location is close to metolink and air port. Hotel hosts great activities, record swap, guitar shows, bridal expo and hosts many private work related... more »
FellowTraveler363590
Clean room, Quiet
Feb 8, 2020
We were staying in Chicago area since my husband had radiation treatments every day and we live 2 hours away. Our room was clean and quiet. We spent quite a... more »
F3706YSmarkb
Trip type:
Business
clean,quiet,comfortable room
Jan 28, 2020
I enjoyed my stay in a very clean room,with a very comfortable bed,internet worked great during my stay.The front desk staff was very friendly and accomadating to my request for... more »
DT W
La Crosse, United States
Trip type:
Business
Best Western Hillside IL
Jan 26, 2020
The front desk staff are very prompt and friendly, the rooms are in need of a major update as some of curtains are torn and old, the beds are clean... more »
welchj82
Trip type:
Business
Good Choice
Jan 22, 2020
Ease and comfort. This was a business trip and the staff were helpful. The breakfast is always a plus when staying at a Best Western. Some updates wouldn't be missed... more »
1-5 of 501 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Desk
  • Flat-panel TV
  • Free local calls
  • Free toiletries
  • Free weekday newspaper
  • Free WiFi
  • Free wired Internet
  • Hair dryer
  • In-room climate control (air conditioning)
  • In-room safe
  • Iron/ironing board
  • Microwave
  • Number of bathrooms - 1
  • Partially open bathroom
  • Pillowtop mattress
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Room service (limited hours)
  • Shower only

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.