Best Western Plus Chicago Hillside

4400 Frontage Road, Hillside, IL 60162 US
View Map Reservations: +1-800-760-7718
3.0 Star property
Select Your Room:
01/24/2020 - 01/25/2020
Searching all hotel inventory networks
2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus Chicago Hillside

Below are the verified reviews from guests that we have booked recently:
"Best Western"
Overall Score5.0/ 5
Clean, neat, orderly.room was very clean well supplied and maintained by housekeeping throughout our stay. Breakfast likewise. All employees were friendly and courteous.
(Individual traveler, booked 1 room), from US flag
05-Aug-2019 Verified Review, stayed from Thu Aug 01 to Sun Aug 04 2019 at a $113.80 average nightly rate.
"Our Stay Over Night"
Overall Score5.0/ 5
Our overnight stay from Friday until Saturday was very pleasurable. We liked the room, the food, the front desk person, as well as the night housekeeper. We look forward in staying at the hotel again in May of this year. Thank you for maintaining a very friendly hotel. Ms. Smith.
(Individual traveler, booked 1 room), from US flag
13-Feb-2016 Verified Review
"Could've Been Better"
Overall Score4.0/ 5
In the first room, the pillow cases did not appear to have been changed after the previous guest (hairs all over them). We were moved, and the second room had no TV remote. However, staff does get kudos for being very friendly.
(Individual traveler, booked 1 room), from US flag
30-Jan-2014 Verified Review, stayed from Tue Jan 28 to Thu Jan 30 2014 at a $71.99 average nightly rate.
"Peaceful, but Smokey!"
Overall Score4.0/ 5
I'm from CA and was in Hillside, IL for a procedure. The place is in the suburb so be ready to pay 1.5 times the fare from downtown. The hotel is clean and really peaceful, but I was given a room where the bathroom reeked of cigarette smoke from the vents, which was irritating. I only complained 3 days later (was recovering from a med procedure) and they changed my room immediately. If I can pick on one minor thing, it'd be nice to hear front desk folks answer phones with "how may I help you please" instead of a curt "front desk" or maybe it's just me. One wonderful thing is the hotel arranged for a cab in the middle of the night for me a couple of times to get saline solution and groceries free of charge. Thank you!
(Individual traveler, booked 1 room), from US flag
17-Nov-2013 Verified Review, stayed from Sun Nov 10 to Mon Nov 18 2013 at a $69.37 average nightly rate.

Summary of Verified Reviews

76
Good

Summary of 1,173 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 76/100 based on reviews from all travelers.

"Good highway hotel. Great location."

Food

88/100
59 reviews

"Delicious food."

Service

83/100
198 reviews

"Generally good service, though not highly professional." Great waitstaff, housekeepers, bartenders, and receptionists. Good shuttle service.

Value

82/100
79 reviews

"Best value for money. Acceptable breakfast prices."

Breakfast

76/100
85 reviews

"Reasonably priced, tasty breakfasts."

Location

73/100
115 reviews

"Great location. Excellent parking and car access." Reasonably central, with shopping somewhat close by. Airport access is difficult.

Room

61/100
247 reviews

"Rooms are quite clean and beds are standard." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok.

Cleanliness

54/100
126 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Comfort

50/100
113 reviews

"Beds are decent and generally comfortable." Small rooms and bathrooms, with insufficient A/C and too much noise.

Amenities

43/100
64 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Vibe

40/100
65 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Good highway hotel. Good for business people. Perfect airport hotel.

Rated 69/100 based on reviews from families.

"Delicious food."

Service

85/100
19 reviews

"Friendly service."

Value

82/100
8 reviews

"Best value for money."

Breakfast

74/100
9 reviews

"Tasty breakfast."

Location

70/100
12 reviews

"Location is ok."

Room

52/100
21 reviews

"Rooms are quite clean and beds are standard."

Comfort

51/100
9 reviews

"Beds are decent and generally comfortable."

Cleanliness

51/100
15 reviews

"Room cleanliness is acceptable."

Amenities

42/100
8 reviews

"Hotel buildings could use some improvement."

Vibe

33/100
6 reviews

"Vibe is not too good."

Rated 81/100 based on reviews from business travelers.

"Tasty breakfast. Best value for money."

Room

64/100
9 reviews

"Room cleanliness is acceptable."

Cleanliness

55/100
7 reviews

"Room cleanliness is acceptable."

Rated 82/100 based on reviews from couples.

"Great location. Fantastic service."

Location

75/100
6 reviews

"Great location."

Room

53/100
7 reviews

"Room is all right."

Rated 74/100 based on reviews from all travelers.

"Good highway hotel. Great location."

Service

86/100
7 reviews

"Fantastic service."

Location

74/100
9 reviews

"Great location."

Room

57/100
5 reviews

"Room is all right."

Rated 72/100 based on reviews from all travelers.

"Good highway hotel. Great location."

Food

88/100
54 reviews

"Delicious food."

Service

81/100
181 reviews

"Typical reception with good, if somewhat unprofessional service." Good shuttle service. Bar, restaurant, and housekeeping staff are great.

Breakfast

76/100
78 reviews

"Reasonably priced, tasty breakfasts."

Location

75/100
97 reviews

"Great location. Excellent parking and car access." Reasonably central, with shopping somewhat close by. Airport access is difficult.

Room

61/100
232 reviews

"Rooms are quite clean and beds are standard." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok.

Cleanliness

55/100
118 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Comfort

50/100
104 reviews

"Beds are decent and generally comfortable." Small rooms and bathrooms, with insufficient A/C and too much noise.

Amenities

44/100
63 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Vibe

43/100
60 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish.

Rated 68/100 based on reviews from families.

"Delicious food. Fantastic service."

Service

86/100
17 reviews

"Friendly service."

Value

82/100
8 reviews

"Best value for money."

Breakfast

75/100
8 reviews

"Tasty breakfast."

Location

72/100
9 reviews

"Great location."

Room

53/100
19 reviews

"Rooms are quite clean and beds are standard."

Cleanliness

52/100
13 reviews

"Room cleanliness is acceptable."

Comfort

51/100
9 reviews

"Beds are decent and generally comfortable."

Amenities

42/100
8 reviews

"Hotel buildings could use some improvement."

Vibe

34/100
5 reviews

"Vibe is not too good."

Rated 78/100 based on reviews from business travelers.

"Tasty breakfast."

Room

64/100
9 reviews

"Room cleanliness is acceptable."

Cleanliness

55/100
7 reviews

"Room cleanliness is acceptable."

Rated 78/100 based on reviews from all travelers.

"Good highway hotel. Great location."

Service

86/100
8 reviews

"Friendly service."

Room

52/100
6 reviews

"Room is all right."

Review Semantics by TrustYou

Customer Reviews of Best Western Plus Chicago Hillside

Value
Rooms
Cleanliness
Service
Excellent
153
Very Good
161
Average
95
Poor
46
Terrible
42
true
Recent Reviews:
welchj82
Trip type:
Business
Good Choice
Jan 22, 2020
Ease and comfort. This was a business trip and the staff were helpful. The breakfast is always a plus when staying at a Best Western. Some updates wouldn't be missed... more »
smithcrystal85cs
Clinton, Wisconsin
Trip type:
Business
Hillside bestwestern
Jan 21, 2020
This hotel is one of the best. They truly care about your stay. The amenities and what they should be. Breakfast is great. Super friendly staff. I've stayed in a... more »
Jkvinyl1
Greater Manchester, United Kingdom
Trip type:
Friends getaway
Honest staff
Dec 1, 2019
My friend lost his wallet and a member of staff found it and returned it intact. My friend was so relieved as it was looking like his vacation was ruined.... more »
davemI3822CS
Bournemouth, United Kingdom
Perfect Location..Great Hotel.
Nov 27, 2019
We stayed for 2 nights attending record show. Had a small issue on first night which was quickly resolved by the housekeeping supervisor. Very friendly and honest staff. Restaurant was... more »
DeidtreS1
Trip type:
Family
It works - No thrill experience
Oct 21, 2019
It was a place to stay. Hall way throw rugs looks like they haven't cleaned. Rooms were surface level cleaned. Pillows small and hard. Decor old and dated. Chair broken.... more »
1-5 of 497 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Desk
  • Flat-panel TV
  • Free local calls
  • Free toiletries
  • Free weekday newspaper
  • Free WiFi
  • Free wired Internet
  • Hair dryer
  • In-room climate control (air conditioning)
  • In-room safe
  • Iron/ironing board
  • Microwave
  • Number of bathrooms - 1
  • Partially open bathroom
  • Pillowtop mattress
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Room service (limited hours)
  • Shower only

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.