Courtyard by Marriott Hartford Cromwell

4 Sebethe Dr, Cromwell, CT 06416 US

View Map Reservations: +1-800-760-7718

3.0 Star Suburban Hotel

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Very Good

4.0/5

Based on 257 guest reviews

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Has indoor swimming pool
The Avg. Group Saves 19.4%!
Fitness + Health Center
145 rooms in property
3 floors in property
2 suites in property
Check-in: 3:00pm
Groups & Meetings rating of 10.0/10
21 conference rooms in property

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02/23/2020 - 02/24/2020

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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Courtyard by Marriott Hartford Cromwell

What's Nearby?

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Verified Reviews of Courtyard by Marriott Hartford Cromwell

Below are the verified reviews from guests that we have booked recently:

"Nice Hotel"

Overall Score4.0/ 5

The rooms were comfortable and clean and the lobby and outdoor firepit space offer nice areas for groups to spend time together. Great for wedding parties or reunions.

Devin M. (Individual traveler, booked 1 room), from

21-Oct-2019 Verified Review, stayed from Sat Oct 19 to Mon Oct 21 2019 at a $122.40 average nightly rate.

Summary of Verified Reviews

Excellent

Summary of 476 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 88/100 based on reviews from all travelers.

"Excellent hotel. Close to restaurants, bars and shopping areas. Fantastic service."

Location

95/100

37 reviews

"Great location with good access by car."

Service

91/100

112 reviews

"Efficient, friendly service with a nice reception."

Food

88/100

30 reviews

"Delicious food."

Room

77/100

106 reviews

"Spacious and tidy rooms." Rooms needing maintenance, with bad bathrooms and A/C. Shower was ok.

Breakfast

75/100

20 reviews

"Tasty breakfast."

Rated 88/100 based on reviews from families.

"Great location. Clean rooms."

Location

95/100

6 reviews

"Great location."

Service

88/100

7 reviews

"Fantastic service."

Cleanliness

79/100

6 reviews

"Clean rooms."

Room

71/100

8 reviews

"Clean rooms."

Comfort

70/100

6 reviews

"Comfortable."

Rated 89/100 based on reviews from couples.

"Fantastic service. Great room."

Service

92/100

5 reviews

"Fantastic service."

Room

70/100

5 reviews

"Room is all right."

Rated 86/100 based on reviews from all travelers.

"Excellent hotel. Close to restaurants, bars and shopping areas. Fantastic service."

Location

95/100

36 reviews

"Great location with good access by car."

Service

91/100

111 reviews

"Efficient, friendly service with a nice reception."

Food

88/100

30 reviews

"Delicious food."

Room

77/100

105 reviews

"Spacious and tidy rooms." Rooms needing maintenance, with bad bathrooms and A/C. Shower was ok.

Breakfast

75/100

20 reviews

"Tasty breakfast."

Rated 87/100 based on reviews from families.

"Great location. Clean rooms."

Location

95/100

6 reviews

"Great location."

Service

88/100

7 reviews

"Fantastic service."

Cleanliness

79/100

6 reviews

"Clean rooms."

Room

71/100

8 reviews

"Clean rooms."

Comfort

70/100

6 reviews

"Comfortable."

Rated 86/100 based on reviews from couples.

"Fantastic service. Great room."

Service

92/100

5 reviews

"Fantastic service."

Room

70/100

5 reviews

"Room is all right."

Customer Reviews of Courtyard by Marriott Hartford Cromwell

Tripadvisor Traveler Rating:

Value

Rooms

Cleanliness

Service

Excellent

116

Very Good

Average

Poor

Terrible

Recent Reviews:

Christena281

Trip type:

Friends getaway

Great Hotel Stay

Dec 8, 2019

We checked in here after leaving a not so desirable hotel down the road. The staff is very friendly and accommodating. The rooms are clean and the beds are comfortable.... more »

Diane E

Saratoga Springs, New York

Comfortable stay; busy place.

Nov 22, 2019

Above average in comfort for sleep but the bathroom needs a bit of updating although everything worked fine. The room size was very roomy (king bed and couch with ottoman)... more »

Beapath234

Portland, Maine

ended well

Nov 6, 2019

First impressions aren't always good.....Although the parking lot looked like a war zone during a repaving and I dealt with lots of confusion on how to get in plus was... more »

592keshiaw

Westampton, New Jersey

Trip type:

Family

Wedding stay recommendation

Oct 13, 2019

Very nice hotel. Clean , nicely decorated and comfortable rooms. Amazing staff. Even with guests from seven different weddings, the staff was on their “A” game. There is a cafe/bar... more »

Jackvanstu

Ocean City, Maryland

Trip type:

Family

Thermostat was broken and room got to 80 degrees. shower had issues turning on/off hot/cold bath/shower. Fire pit DOA.

Sep 4, 2019

I would like to begin by stating that I gave the management over 2 days to follow up as promised and they have not. Checking in was smooth and pleasant... more »

I would like to begin by stating that I gave the management over 2 days to follow up as promised and they have not.

Checking in was smooth and pleasant though they did not honor gold elite upgrade. They advised of the amenities and were very pleasant with all necessary information. The room was nice, modern, and clean. It was cold, though we thought that was due to it being cooled until we came. That is where the issues began.

We set the temperature to 72 and went to enjoy the amenities. The fire pit broke as we arrived and there was a large party smoking hookah on it. Not very child friendly. We then went back up to our room and it was still cold. 64 degrees. We set the temp to 78 and changed the setting from auto to high. Within minutes heat turned on and it started to get warmer. Before going to sleep we lowered to 72. 4 am we woke up to the room being 80 degrees. No matter what we did it wouldn't stay cold. It would turn on cold air for an hour or so then reset to heat. This happened all night and morning.

The next day a technician changed the thermostat though to no avail. The shower had issues as well turning on the shower the hand shook and moved with you. Changing from bath to shower wasn't easy and didn't go all the way up so both were on at the same time. Management did apologize at check out and offered complementary drinks as well as compensation via a follow up call which never happened.

WHGGuestService, General Manager at Courtyard Hartford Cromwell, responded to this review

Dear Jackvanstu,

Thank you for taking the time to write a review about your most recent experience at the Courtyard by Marriott, Cromwell on TripAdvisor. Whether you were traveling to Cromwell for business or pleasure, providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of not only meeting your expectations but ours as well. As a teachable moment, we have shared your feedback with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent these concerns from occurring in the future with the guest room. Again, please accept our apologies, as it is guests like you that help us improve on guest satisfaction and hold Marriott to standards that they are known for with providing an exceptional guest experience.

Best Regards,
Anthony Covino
General Manager

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1-5 of 260 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Property Description

The Courtyard by Marriott in Cromwell is located in central Connecticut just minutes from downtown Hartford. Conveniently located near Middletown, Berlin, Rocky Hill, Glastonbury, New Britain and Newington. We are close to many wedding venues and are a popular choice for wedding blocks.The Courtyard offers comfy rooms with microwaves, mini-refrigerators, and free high speed internet service. We have a full service bistro and lounge, a 24- hour market and a Starbucks Cafe. Over 7500 of flexible meeting and convention space that is perfect for anything from a meeting to a convention or weddings to reunions, our event planner will help with every detail. Hotel renovated in 2014.

Amenities / Features

Air conditioning
Cable TV service
Closed captioned TV
Coffee/tea maker
Daily housekeeping
Desk
Free toiletries
Free weekday newspaper
Free WiFi
Free wired Internet
Hair dryer
Hypo-allergenic bedding available
In-room climate control (air conditioning)
Iron/ironing board

Lever door handles
Microwave (on request)
Netflix
Number of bathrooms - 1
Phone
Premium TV channels
Private bathroom
Refrigerator
Rollaway/extra beds available
Shower/tub combination
Smart TV
Television
Visual fire alarm

Airport & Shuttle Information

Hartford/Springfield BDL - approximately 40 minutes from the hotel - taxi service is approximately $50 o/w

Local Shuttle Info: No shuttle.

Breakfast Information

Bistro Cafe on site serving breakfast, dinner, and adult beverages.

Parking Info

Free daily parking

Internet / WiFI

Complimentary.

About Courtyard by Marriott

Business centered hotel with functional rooms and and a multi-use public area
Free Wi-Fi in guestrooms and lobby area
Flexible workspaces, soft bedding, and Paul Mitchell products
Lobby provides a casual meeting and workspace, business center, and GoBoard® Touchscreens for Info on the Go
24/7 Market offering practical food/beverage options

The Courtyard by Marriott highlights above are subject to change without notice.

Seasonality of Hotel Rates at Courtyard by Marriott Cromwell

The graph above is seasonality of room rates for both our group rates and the lowest online individual rates our rate checker could find at the time the group offer was placed. The best group rate shown is 39.7% in April 2018 and the highest average individual rate is $203 in the month of May 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Courtyard by Marriott Cromwell in a month when rates are lower.