Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Fantastic!"
Overall Score5.0/5
five Star staff Everyone was super gracious and helpful Every area of the hotel was spic and span Super comfy beds that felt like sleeping on a cloud Large selection for Breakfast! Convenient shuttle with excellent recommendations on local dining.
Theresa M. (Group coordinator, booked 12 rooms), from
25-Mar-2020
Verified Review, stayed from Wed Mar 11 to Sun Mar 15 2020 at a $94.00 group rate (4% discount).
"THE WORST HOLIDAY INN EXPRESS."
Overall Score1.0/5
I would have given a zero if I could. Everything about this hotel is terrible! Dirty, sticky floors and even the elevator was dirty and sticky. I had mold on walls in room along with water stains.I only wish I could submit photos. I WILL be contacting their headquarters.I'm NOT a happy camper!
Johnnie W. (Individual traveler, booked 1 room), from
09-Mar-2020
Verified Review, stayed from Sat Mar 07 to Mon Mar 09 2020 at a $98.61 average nightly rate.
"Staff was great, good food/drinks and night rest."
Overall Score5.0/5
Enjoyed the stay.
Dorothy Y. (Individual traveler, booked 1 room), from
25-Jan-2019
Verified Review, stayed from Mon Jan 21 to Tue Jan 22 2019 at a $98.00 average nightly rate.
"Overall Rate"
Overall Score4.0/5
I really like that the Mrs. Wilson so nice and willing to help us with anything we needed. Let her know we really Thank he and her staff did a great job.
Ada W. (Group coordinator, booked 12 rooms), from
24-Jan-2019
Verified Review, stayed from Thu Jan 24 to Fri Jan 25 2019 at a $82.00 group rate.
Summary of Verified Reviews
79
Good
Summary of 1,075 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Great location. Shopping, restaurants and bars in the area are great."Excellent parking and car access.
Bar
90/100
15 reviews
"Bar is awesome."
Service
77/100
256 reviews
"Staff is very friendly with excellent reception, wait staff, and housekeeping."Professional staff, but complaints about the management.
Comfort
68/100
151 reviews
"Room size and comfort are OK, but beds are great."Small bathrooms, noisy rooms, and deficient A/C.
Room
66/100
310 reviews
"Rooms are decent size, age, and reasonably clean, but could use maintenance."Comfortable beds. Small rooms and poorly cleaned bathrooms.People dislike the TVs, A/C, and furniture. Shower can be a problem.
Value
59/100
64 reviews
"Fairly good value for money. Acceptable breakfast prices."
Breakfast
42/100
66 reviews
"Breakfast is reasonably priced, but not exceptional."
Amenities
41/100
69 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Rated 79/100 based on reviews from families.
"Great shopping. Good restaurants & bars in the area."
Location
94/100
14 reviews
"Great location near lots of shopping."
Service
78/100
33 reviews
"Friendly service."
Comfort
64/100
23 reviews
"Relatively comfortable, with good beds."
Room
59/100
43 reviews
"Awesome beds, and reasonably clean rooms."Rooms in need of maintenance, with poorly rated bathrooms and furniture.
Pool
56/100
6 reviews
"Ordinary pool."
Vibe
53/100
7 reviews
"Decent vibe. Entrance area is not particularly attractive."
Cleanliness
46/100
26 reviews
"Hotel facilities could use a good clean."Room cleanliness is acceptable.
Breakfast
42/100
10 reviews
"Breakfast can be improved."
Amenities
41/100
14 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 80/100 based on reviews from couples.
"Comfortable beds. Friendly service."
Service
77/100
13 reviews
"Friendly service."
Comfort
67/100
11 reviews
"Room size and comfort are OK, but beds are great."
Room
59/100
17 reviews
"Rooms are of average size, and moderately well-maintained, with nice beds."Poor maintenance in rooms and bathrooms.
Rated 87/100 based on reviews from solo travelers.
"Great reception. Great location."
Location
94/100
5 reviews
"Great location."
Service
79/100
8 reviews
"Fantastic service."
Room
59/100
9 reviews
"Room is all right."
Rated 70/100 based on reviews from business travelers.
""
Room
54/100
6 reviews
"Room is all right."
Rated 77/100 based on reviews from all travelers.
"Good family hotel. Great location."
Location
94/100
81 reviews
"Great location. Shopping, restaurants and bars in the area are great."Excellent parking and car access.
Bar
90/100
15 reviews
"Bar is awesome."
Service
77/100
245 reviews
"Staff is very friendly with excellent reception, wait staff, and housekeeping."Professional staff, but complaints about the management.
Comfort
67/100
147 reviews
"Room size and comfort are OK, but beds are great."Small bathrooms, noisy rooms, and deficient A/C.
Room
66/100
300 reviews
"Rooms are decent size, age, and reasonably clean, but could use maintenance."Comfortable beds. Small rooms and poorly cleaned bathrooms.People dislike the TVs, A/C, and furniture. Shower can be a problem.
Value
59/100
63 reviews
"Fairly good value for money. Acceptable breakfast prices."
Breakfast
43/100
65 reviews
"Breakfast is reasonably priced, but not exceptional."
Amenities
42/100
67 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Rated 77/100 based on reviews from families.
"Great shopping."
Location
94/100
14 reviews
"Great location near lots of shopping."
Service
78/100
31 reviews
"Friendly service."
Comfort
64/100
23 reviews
"Relatively comfortable, with good beds."
Room
58/100
42 reviews
"Awesome beds, and reasonably clean rooms."Rooms in need of maintenance, with poorly rated bathrooms and furniture.
Pool
56/100
6 reviews
"Ordinary pool."
Vibe
53/100
7 reviews
"Decent vibe. Entrance area is not particularly attractive."
Cleanliness
46/100
26 reviews
"Hotel facilities could use a good clean."Room cleanliness is acceptable.
Amenities
43/100
13 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Breakfast
42/100
10 reviews
"Breakfast can be improved."
Rated 81/100 based on reviews from couples.
"Comfortable beds. Friendly service."
Service
77/100
13 reviews
"Friendly service."
Comfort
67/100
11 reviews
"Room size and comfort are OK, but beds are great."
Room
59/100
17 reviews
"Rooms are of average size, and moderately well-maintained, with nice beds."Poor maintenance in rooms and bathrooms.
Rated 86/100 based on reviews from solo travelers.
"Great reception. Great location."
Location
94/100
5 reviews
"Great location."
Service
79/100
8 reviews
"Fantastic service."
Room
59/100
9 reviews
"Room is all right."
Rated 75/100 based on reviews from all travelers.
"Good family hotel. Great location."
Service
74/100
6 reviews
"Fantastic service."
Room
58/100
6 reviews
"Room is all right."
Customer Reviews of Holiday Inn Atlanta Northlake
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
55
Very Good
50
Average
24
Poor
22
Terrible
27
true
Recent Reviews:
313ChadT
Tallahassee, Florida
Nice staff. Halls smelled like weed
Mar 20, 2020
Full disclosure. We arrived late and left early so we weren't there long.
Overall not too impressed with hotel. Staff was friendly enough.
The hallway had a strong smell of...
more »
Full disclosure. We arrived late and left early so we weren't there long. Overall not too impressed with hotel. Staff was friendly enough. The hallway had a strong smell of fresh weed. Guess that's not uncommon these days unfortunately. Room was ok. Bed was comfortable. Room was missing a coffee maker. Didn't want to deal with front desk and asking for another one so we checked out and headed next door to the Starbucks.
Front desk staff (Marcus) was very friendly and efficient. Room was not the largest that we have stayed in, but it was clean and comfortable. The bed was much taller...
more »
Front desk staff (Marcus) was very friendly and efficient. Room was not the largest that we have stayed in, but it was clean and comfortable. The bed was much taller and a little difficult to get into without a jump. Why this is, we don't understand. The location is very good and close to many places to eat. Only being 2 blocks from I-285 the room was quiet. We did not eat at the Burger Theory restaurant so we can't comment about that. We will stay here again when in the area.
Connector37051414124, Manager at Holiday Inn Atlanta - Northlake, responded to this review
Thank you for taking a moment to let us know your thoughts regarding your recent experience with us. I don't believe I could be happier with your feedback, as guest service is a top priority! We hope you have the opportunity to visit us again in the future!
Excellent customer service by hotel desk clerks and Burger Theory Restaurant
Sep 28, 2019
This hotel is consistently a nice hotel to stay in. The desk clerks were very friendly and helpful, as usual, and the staff for Burger Theory--Parris and Derrick--were also helpful,...
more »
This hotel is consistently a nice hotel to stay in. The desk clerks were very friendly and helpful, as usual, and the staff for Burger Theory--Parris and Derrick--were also helpful, customer oriented in their approach to their work and professional. The rooms are always clean and attractive.
Very nice hotel. Rooms were large and clean. Beds comfy. Great pool. Staff could not have been nicer. Restaurant in hotel was good. Kids under 12 eat free. Paris the...
more »
Very nice hotel. Rooms were large and clean. Beds comfy. Great pool. Staff could not have been nicer. Restaurant in hotel was good. Kids under 12 eat free. Paris the front desk attendant was amazing, attention to detail.
Danielle welcomed me from her position at the front desk. It was my first visit. When I got to my room, I noticed that the toilet had a little dirt...
more »
Danielle welcomed me from her position at the front desk. It was my first visit. When I got to my room, I noticed that the toilet had a little dirt in it. I thought maybe it was a stain. I settled into my room and turned the AC on to cool the room. The unit went on but shut off before the room was cooled. I went to visit Danielle at the front desk. I showed her a picture of the inside of the toilet and told her about the AC. She apologized and nicely moved me to a room across the hall.
As I was moving my items from one room to the next, I met Bell, a nice guy who is the engineer (or at least one of them) at the hotel. I told him I was shifting rooms and why. He looked at the room I was leaving and came in to make sure my new room was up to snuff. I told him I was worried about getting the room cool enough for me to sleep comfortably. Bell nicely examined the unit, he made sure all wires were tightly connected and the unit was in good working order, and he said to call him if the room wasn't cooling off in 15 minutes. No need to call. The room was cooling nicely.
When I travel, I know that "stuff happens." It happens to all of us. For me it isn't about the little issues I encounter, it is about how the staff responds that makes the difference. Danielle and Bell responded very well and demonstrated that they cared about the customer experience. Well done. See you next time I'm in town.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
The Holiday Inn Atanta - Northlake invites you to an oasis of luxury, comfort and service. The Holiday Inn is perfect for both business and pleasure travel. All rooms are appointed with colorful contemporary flair, elegance and modern technologies to cater to all of our guests. Relax in our executive king or double queen rooms on our new luxurious pillow top beds. Our new bedding will make you feel as if you're sleeping on a cloud. Watch your favorite movie on our 42" flat screen TV's. All of our rooms are equipped with micro-fridges, safes, wireless internet access and much more. Whether it's business or pleasure our state of the art internet cafe complete with six workstations, tropical outdoor pool that is open seasonally, and fitness center with cardio and weight equipment await your personal needs. Burger Theory Bar and Grille incorporates warm, rich and vibrant designs showing elegant decor and ambiance as you wine and dine in our full service all American restaurant. Our Southern hospitality begins as you enter, invited by lavish gardens making this like your home away from home....a haven of peace and tranquility.
Amenities / Features
Air conditioning
Cable TV service
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
DVD player
Flat-panel TV
Free local calls
Free newspaper
Free toiletries
Free WiFi
Free wired Internet
Hair dryer
In-room climate control (air conditioning)
In-room safe
Iron/ironing board
Microwave
Number of bathrooms - 1
Phone
Premium bedding
Premium TV channels
Private bathroom
Refrigerator
Room service (limited hours)
Airport & Shuttle Information
We are 25 miles away from Atlanta International Airport.
Local Shuttle Info: not available
Breakfast Information
Ala Carte breakfast served Monday through Friday from 6:30am to 9:30am, and 7:00am-10:00am on Saturday and Sunday.
Parking Info
Free parking
Internet / WiFI
Complimentary High Speed Internet access
About Holiday Inn
Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
Free high-speed internet access
Restaurants and bars on-site with good food and drinks for all ages
Indoor or Outdoor swimming pools based on location
Great exercise facilities
Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.
Hotel Rate Trends at Holiday Inn Atlanta Northlake
The chart above shows averages of prices for both group prices and the best individual traveler rates we could find at the time the group/meeting bid was submitted. The lowest group/meeting discount shown is 36.8% in January 2019 and the highest average individual rate is $173 in the month of January 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Atlanta Northlake in a month when rates are lower.
