Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Very Clean"
Overall Score4.0/5
Had a great stay. Room and facilities were cleaning and it was very quiet.
Sandra B. (Individual traveler, booked 1 room), from
06-Oct-2019
Verified Review, stayed from Wed Oct 02 to Fri Oct 04 2019 at a $190.07 average nightly rate.
Summary of Verified Reviews
85
Very Good
Summary of 869 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good airport hotel. Close to Long Beach Airport. Close to parking areas and the airport. Fantastic service. Great pool."
Breakfast
94/100
14 reviews
"Tasty breakfast."
Pool
88/100
24 reviews
"Great pool."
WiFi
86/100
7 reviews
"Fast and cheap WiFi."
Location
84/100
81 reviews
"Great location near the airport. Parking is good and affordable."
Service
82/100
156 reviews
"Friendly, more-or-less professional service, and so-so reception."
Food
81/100
60 reviews
"Great food and quite good dining experience."
Room
71/100
131 reviews
"Large but poorly maintained rooms and bathrooms, with great beds."Rooms relatively tidy with some views, but outdated, and with poor furniture.
Rated 78/100 based on reviews from families.
"Delicious food. Friendly service."
Food
81/100
5 reviews
"Delicious food."
Service
74/100
12 reviews
"Friendly service."
Comfort
70/100
6 reviews
"Comfortable rooms and beds."
Room
67/100
13 reviews
"Great beds in okay rooms."
Rated 86/100 based on reviews from couples.
"Great room. Fantastic service."
Room
65/100
5 reviews
"Room is all right."
Rated 86/100 based on reviews from business travelers.
"Fantastic service."
Service
84/100
6 reviews
"Fantastic service."
Rated 80/100 based on reviews from all travelers.
"Very good airport hotel. Close to Long Beach Airport. Close to parking areas and the airport. Fantastic service. Great pool."
Pool
96/100
23 reviews
"Great pool."
Breakfast
93/100
13 reviews
"Tasty breakfast."
Location
86/100
79 reviews
"Great location near the airport. Parking is good and affordable."
WiFi
86/100
7 reviews
"Fast and cheap WiFi."
Food
82/100
56 reviews
"Menu is excellent with tasty food."
Service
81/100
150 reviews
"Friendly, more-or-less professional service, and so-so reception."
Room
72/100
127 reviews
"Large but poorly maintained rooms and bathrooms, with great beds."Rooms relatively tidy with some views, but outdated, and with poor furniture.
Rated 68/100 based on reviews from families.
"Great room. Delicious food."
Food
81/100
5 reviews
"Delicious food."
Service
74/100
12 reviews
"Friendly service."
Comfort
70/100
6 reviews
"Comfortable rooms and beds."
Room
67/100
13 reviews
"Great beds in okay rooms."
Rated 86/100 based on reviews from all travelers.
"Very good airport hotel. Close to Long Beach Airport. Close to parking areas and the airport. Fantastic service. Great pool."
Customer Reviews of Long Beach Marriott
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
134
Very Good
198
Average
64
Poor
33
Terrible
30
true
Recent Reviews:
Vacationer419836
Charlotte, North Carolina
Trip type:
Business
Dated Marriott with terrible management and customer service
Mar 12, 2020
At $300-400/night, it is NOT worth it. The Marriott is old, dated, and a bit worn out, which is probably why they are doing construction in many of the floors....
more »
At $300-400/night, it is NOT worth it. The Marriott is old, dated, and a bit worn out, which is probably why they are doing construction in many of the floors. The construction is extremely loud starting around 7-8am if you're on one of the adjacent floors. I've stayed here for 5 consecutive weeks for work, and am I a titanium elite, but haven't seen any benefit in terms of room upgrade, or service levels. The exec lounge is OK in terms of offerings, although they charge for alcohol. The ladies who run that are fantastic. In my past week, something happened with the pipes and water shut off completely in my room in the middle of a shower. The manager AND GM are two of the rudest managers I've come across at Marriott... They insisted that this was not their fault given it was an accident, and offered an incredibly lousy point compensation. This also doesn't excuse the fact that it still took them 20 minutes to get me a replacement room for a shower. Won't be staying here again. Westin in Long Beach Downtown is newer and about half the price.
Marriott_LB, Public Relations Manager at Long Beach Marriott, responded to this review
Dear Vacationer419836,
First and foremost, thank you very much for sharing your feedback and staying with us multiple times during the past two months. We truly appreciate your loyalty and business. We are very disappointed to know that you were not fully satisfied with your recent stay due to the unforeseen incident that happened with the water valve that morning. As you know, we have responded promptly and in the fastest way possible to provide you with another room on the same floor to avoid further inconvenience. We are definitely a service oriented property. Professionalism, empathy, passion and dedication are parts of our guiding principles here at the Long Beach Marriott. We look forward to have the opportunity to welcome you back in the near future.
Run down hotel. Hotel restaurant had nice staff. Nice indoor pool which was the only reason I chose the hotel for my kids. Woke up at 7 and ran out....
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Run down hotel. Hotel restaurant had nice staff. Nice indoor pool which was the only reason I chose the hotel for my kids. Woke up at 7 and ran out. Very dated and old hotel. Loud planes, dusty, and deteriorating. One coffee in your room and two four dollar bottles of water. $300 stay was a complete rip off!
Marriott_LB, Public Relations Manager at Long Beach Marriott, responded to this review
Dear Tegan1227,
Thank you for your recent review. We pride ourselves in providing excellent service and are disappointed we did not meet your expectations. Please feel free to reach out with additional details so we can rectify the situation and prevent this from happening again. We hope you give us another opportunity and look forward to having you stay with us.
Everything in our room was clean, comfortable, and functional. The room was quiet enough for good sleep. Staff were friendly. Check-in and check-out were quick and easy. Internet access is...
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Everything in our room was clean, comfortable, and functional. The room was quiet enough for good sleep. Staff were friendly. Check-in and check-out were quick and easy. Internet access is adequate. Parking spaces are small for full-sized cars, and the parking lot can be quite full when the hotel is hosting big meeting groups, but we had a good experience.
Marriott_LB, Public Relations Manager at Long Beach Marriott, responded to this review
Dear Bruce,
First and foremost, thank you a million times for taking the time to share your stay experience at the Long Beach Marriott. We are thrilled to know that you had a pleasant time. We hope that you’ll pay us a visit very soon whenever your travels brings you back to our beautiful Long Beach.
Being a Titanium Elite Member has no benefits in this hotel. We stayed there for 8 nights. Lounge is very average for breakfast and aperitif too. You have to pay...
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Being a Titanium Elite Member has no benefits in this hotel. We stayed there for 8 nights. Lounge is very average for breakfast and aperitif too. You have to pay for alcohol evening time. For a 300$ plus a night it should be better! Rooms are small, a bit dated. Staff are ok. Nothing spectacular! A good Mexican restaurant which we had dinner almost every night there.
Marriott_LB, Guest Relations Manager at Long Beach Marriott, responded to this review
First and foremost, thank you very much for taking the time to share your most recent stay Feedback at our property. We are delighted to know that your experience at our Tamarindos Mexican restaurant had a great positive impact on your stay experience. Our Marriott Bonvoy members receive every perk related to their status. We have started our guest rooms refresh that will deliver in the near future a new state of the art look. As per your status level you received a symbolic 50% discount on alcoholic beverages at the concierge lounge. We really hope that we will have the opportunity to welcome you back whenever your travels brings you back to the beautiful Long Beach. Sincerely,
The rooms just feel old. The drab colors, worn-out carpet, old tile and ugly wall paper make it feel tired. My shower took forever to warm up and my sink...
more »
The rooms just feel old. The drab colors, worn-out carpet, old tile and ugly wall paper make it feel tired. My shower took forever to warm up and my sink was clogged. Beds were comfortable. I appreciate having a fridge and a safe in the room. A few good restaurants within walking distance. Close to LGB airport.
Marriott_LB, Director of Sales at Long Beach Marriott, responded to this review
Hi JetBlueDriver,
We appreciate your feedback and have shared the comments with the appropriate departments. Thank you for taking your time to write the review. We look forward to having you stay with us again while visiting Long Beach.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
The Long Beach Marriott is centrally located between Los Angeles and Orange Counties with easy access from the 405 Freeway. We are just minutes away from Downtown Long Beach, Cal State Long Beach University, Long Beach Convention Center, Lakewood, and Pacific Coast beaches.
All guestrooms are newly-renovated with the new Marriott "Revive" package. Interior corridors, rooms have individual climate control, telephone with message light, voice mail, LCD flatscreen TVs, AM/FM alarm clock/radio, cable movie channels, in-room pay movies, in-room coffeemakers, and high-speed internet. Upgraded Concierge level: Special accommodations, services, and privileges, including keyed floor access and special lounge. Guestrooms - "The Room That Works": Guest rooms specifically designed for the business traveler, but with amenities of leisure guests in mind. High speed internet in all guestrooms, meeting rooms, and public spaces (lobby, etc).
All banquet/meeting space located on one floor in close proximity to lobby. 6,000 sq. ft. Grand Ballroom and 6 breakout rooms. Call or email for more details.
Green Sustainability
Linen re-use; recycling of glass, paper, aluminum and plastic, use of CFLB's and designated by the state of California as being part of the California Green Lodging Program.
Amenities / Features
Air conditioning
Blackout drapes/curtains
Cable TV service
Closed captioned TV
Coffee/tea maker
Daily housekeeping
Desk
Down comforter
Free newspaper
Free toiletries
Hair dryer
Hypo-allergenic bedding available
In-room climate control (air conditioning)
In-room safe (laptop compatible)
iPod docking station
Iron/ironing board
Lever door handles
Netflix
Number of bathrooms - 1
Pay movies
Phone
Premium bedding
Premium TV channels
Private bathroom
Refrigerator (on request)
Rollaway/extra beds (free)
Room service (limited hours)
Shower/tub combination
Smart TV
Visual fire alarm
WiFi (surcharge)
Airport & Shuttle Information
The Long Beach Marriott is adjacent to the Long Beach Airport. We offer complimentary shuttle service to and from the airport. As well as comp parking.
Local Shuttle Info: Local shuttle within a three mile radius available 6 AM - 10 PM
Pet Friendly?
Yes! Pets are allowed.
About Marriott Hotels and Resorts
3,900 hotels spanning 72 countries
The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
Free Wi-Fi for reward members
Mobile check-in services
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