Fairmont Copley Plaza Boston

138 Saint James Ave, Boston, MA 02116 US
View Map Reservations: +1-800-760-7718
4.5 Star Downtown Hotel
Select Your Room:
07/10/2020 - 07/11/2020
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

Rated 87/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Prudential Center. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Location

95/100
577 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Close to public transport and the train.

Wellness Area

88/100
48 reviews

"Awesome wellness and fitness areas."

Bar

87/100
131 reviews

"Nice bar with tasty alcoholic drinks. Good bar service."

Service

86/100
1424 reviews

"Friendly bar staff, but poorly rated management." Professional restaurant service, housekeeping and reception. Great concierge service. Room service is average. Valet service could be better. Booking process is sufficient. Hotel security can be an issue.

Vibe

81/100
545 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere. Stylish hotel." Hotel could use some updating. Luxurious Hotel. Luxury hotel. Good for business people. Nice for romantic trips.

Breakfast

79/100
137 reviews

"Great and affordable breakfast."

Amenities

75/100
492 reviews

"Great buildings with nice entrance area and conference rooms." Beautiful architecture. Elevator in need of updating. Facilities in need of refurbishment. Adequate terrace.

Room

68/100
1257 reviews

"Decently sized rooms with okay minibars." Decent beds and views, and clean enough rooms. Small rooms and poorly cleaned bathrooms. Outdated, badly maintained rooms with poor furniture. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

WiFi

60/100
41 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Rated 85/100 based on reviews from business travelers.

"Good meeting & event facilities. Wonderful housekeeping."

Location

93/100
125 reviews

"Great location somewhat accessible by car." Good shopping and sightseeing.

Wellness Area

89/100
13 reviews

"Awesome wellness and fitness areas."

Service

87/100
415 reviews

"Service is professional and cheery, especially reception and housekeeping." Great concierge service. Room service is average. Decent waitstaff and management. Valet service could be better.

Breakfast

74/100
22 reviews

"Tasty breakfast."

Room

64/100
364 reviews

"Decent beds and views, and clean enough rooms." Room is decently sized but badly kept up, with poor furnishings. Small rooms and poorly cleaned bathrooms. Rooms need updating with bad TV's and A/C. Shower can be a problem.

Comfort

48/100
140 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

WiFi

45/100
12 reviews

"Wifi quality could be improved."

Rated 88/100 based on reviews from couples.

"Good bar service. Good alcoholic drinks."

Location

93/100
101 reviews

"Great location with excellent sightseeing. Parking is rare."

Wellness Area

88/100
7 reviews

"Awesome wellness and fitness areas."

Service

85/100
299 reviews

"Professional and friendly service and restaurant service." Great service at reception, bar, and housekeeping. Great concierge service. Room service is average. Valet service could be better. Booking process is sufficient.

Vibe

83/100
112 reviews

"Awesome vibe. Pleasant entrance area. Stylish hotel. Friendly atmosphere." Hotel could use some updating. Luxurious Hotel.

Breakfast

80/100
37 reviews

"Tasty breakfast."

Room

72/100
270 reviews

"Clean, yet poorly kept up and old looking rooms." Rooms adequately-sized with alright beds and some views. Small bathrooms with poor furniture and A/C. Shower can be a problem.

WiFi

46/100
7 reviews

"Wifi quality could be improved."

Rated 86/100 based on reviews from families.

"Fair breakfast prices. Great shopping."

Location

98/100
114 reviews

"Great location. Good shopping and sightseeing."

Service

87/100
289 reviews

"Service is professional and cheery, especially reception and housekeeping." Great concierge service. Room service is perfect. Average restaurant service. Valet service could be better.

Vibe

80/100
113 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere. Stylish hotel." Hotel could use some updating. Luxurious Hotel.

Breakfast

78/100
27 reviews

"Great and affordable breakfast."

Food

78/100
80 reviews

"Great menu and overall dining experience."

Room

68/100
247 reviews

"Decently sized rooms with okay minibars." Poorly-maintained, old rooms, poor furniture, and small bathrooms. Clean rooms, adequate beds, and okay views. Shower can be a problem.

WiFi

40/100
5 reviews

"Complaints about WiFi."

Rated 83/100 based on reviews from solo travelers.

"Good fitness area. Great wellness & sports facilities."

Location

95/100
17 reviews

"Great location."

Service

84/100
55 reviews

"Efficient, friendly service with a nice reception."

Breakfast

82/100
8 reviews

"Tasty breakfast."

Food

79/100
15 reviews

"Delicious food."

Cleanliness

63/100
6 reviews

"Room cleanliness is acceptable."

Room

63/100
42 reviews

"Fine room size and cleanliness." Guests complain about furniture and bathrooms.

Rated 86/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Prudential Center. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Location

95/100
11 reviews

"Great location."

Service

88/100
23 reviews

"Friendly service and great reception."

Amenities

78/100
8 reviews

"Nice building."

Vibe

76/100
9 reviews

"Awesome vibe."

Room

61/100
19 reviews

"Room is all right."

Comfort

53/100
10 reviews

"Comfortable."

Rated 86/100 based on reviews from business travelers.

"Fantastic service."

Service

87/100
9 reviews

"Fantastic service."

Room

60/100
7 reviews

"Room is all right."

Comfort

54/100
5 reviews

"Comfortable."

Rated 85/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Prudential Center. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Location

95/100
500 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Accessible by car, but parking is a hassle. Close to public transport and the train.

Service

86/100
1330 reviews

"Friendly bar staff, but poorly rated management." Professional restaurant service, housekeeping and reception. Great concierge service. Room service is average. Valet service could be better. Hotel security can be an issue. Booking process is sufficient.

Vibe

83/100
497 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere. Stylish hotel." Hotel could use some updating. Luxurious Hotel.

Breakfast

80/100
113 reviews

"Great and affordable breakfast."

Room

68/100
1151 reviews

"Decently sized rooms with okay minibars." Decent beds and views, and clean enough rooms. Small rooms and poorly cleaned bathrooms. Outdated, badly maintained rooms with poor furniture. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

WiFi

63/100
37 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Rated 82/100 based on reviews from business travelers.

"Good meeting & event facilities."

Location

92/100
115 reviews

"Great location somewhat accessible by car." Good shopping and sightseeing.

Wellness Area

89/100
13 reviews

"Awesome wellness and fitness areas."

Service

87/100
396 reviews

"Service is professional and cheery, especially reception and housekeeping." Great concierge service. Room service is average. Decent waitstaff and management. Valet service could be better.

Breakfast

74/100
20 reviews

"Tasty breakfast."

Amenities

68/100
130 reviews

"Mediocre building with old facilities." Great conference area and nice entrance area. Elevator in need of updating. Beautiful architecture.

Room

65/100
347 reviews

"Decent beds and views, and clean enough rooms." Room is decently sized but badly kept up, with poor furnishings. Small rooms and poorly cleaned bathrooms. Rooms need updating with bad TV's and A/C. Shower can be a problem.

Comfort

48/100
130 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

WiFi

45/100
12 reviews

"Wifi quality could be improved."

Rated 86/100 based on reviews from couples.

"Good bar service. Good alcoholic drinks."

Location

93/100
94 reviews

"Great location with excellent sightseeing. Parking is rare."

Wellness Area

88/100
6 reviews

"Awesome wellness and fitness areas."

Service

85/100
288 reviews

"Professional and friendly service and restaurant service." Great service at reception, bar, and housekeeping. Great concierge service. Valet service could be better. Room service is average.

Vibe

83/100
110 reviews

"Awesome vibe. Pleasant entrance area. Stylish hotel. Friendly atmosphere." Hotel could use some updating. Luxurious Hotel.

Breakfast

80/100
33 reviews

"Tasty breakfast."

Room

72/100
258 reviews

"Tidy rooms, but in need of better maintenance." Outdated rooms with small bathrooms and poor furniture. Rooms adequately-sized with alright beds and some views. Shower can be a problem.

WiFi

46/100
6 reviews

"Wifi quality could be improved."

Rated 86/100 based on reviews from families.

"Fair breakfast prices. Pleasant entrance area."

Location

97/100
95 reviews

"Great location. Good shopping and sightseeing."

Service

87/100
268 reviews

"Service is professional and cheery, especially reception and housekeeping." Great concierge service. Room service is perfect. Average restaurant service. Valet service could be better.

Vibe

81/100
96 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere. Stylish hotel." Hotel could use some updating. Luxurious Hotel.

Breakfast

79/100
23 reviews

"Great and affordable breakfast."

Food

79/100
72 reviews

"Great menu and overall dining experience."

Room

68/100
224 reviews

"Decent beds and views, and clean enough rooms." Poorly-maintained, old rooms, poor furniture, and small bathrooms. Decently sized rooms with okay minibars. Shower can be a problem.

Rated 80/100 based on reviews from solo travelers.

"Good fitness area."

Location

95/100
14 reviews

"Great location."

Service

85/100
46 reviews

"Efficient, friendly service with a nice reception."

Breakfast

82/100
5 reviews

"Tasty breakfast."

Food

78/100
12 reviews

"Delicious food."

Cleanliness

63/100
6 reviews

"Room cleanliness is acceptable."

Room

62/100
36 reviews

"Fine room size and cleanliness." Guests complain about furniture and bathrooms.

Rated 89/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Prudential Center. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Location

96/100
30 reviews

"Great location near lots of shopping."

Service

86/100
19 reviews

"Friendly service and great reception."

Amenities

75/100
14 reviews

"Great hotel buildings and entrance area."

Vibe

75/100
14 reviews

"Awesome vibe. Hotel could use some updating. Luxurious Hotel." Pleasant entrance area.

Room

62/100
25 reviews

"Average sized rooms."

Value

54/100
6 reviews

"Fairly good value for money."

Comfort

52/100
13 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 86/100 based on reviews from families.

"Nice building. Fantastic service."

Location

96/100
11 reviews

"Great location."

Service

87/100
5 reviews

"Fantastic service."

Amenities

78/100
6 reviews

"Nice building."

Vibe

78/100
5 reviews

"Awesome vibe."

Food

76/100
5 reviews

"Delicious food."

Room

61/100
7 reviews

"Room is all right."

Rated 83/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Prudential Center. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

85/100
11 reviews

"Fantastic service."

Room

62/100
10 reviews

"Average sized rooms."

Comfort

58/100
8 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 82/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Prudential Center. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Location

96/100
8 reviews

"Great location."

Service

83/100
8 reviews

"Friendly service."

Amenities

78/100
5 reviews

"Great amenities."

Vibe

73/100
5 reviews

"Awesome vibe."

Room

61/100
9 reviews

"Room is all right."

Rated 86/100 based on reviews from all travelers.

"Excellent luxury hotel. Close to Prudential Center. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Location

96/100
13 reviews

"Great location."

Service

86/100
15 reviews

"Fantastic service."

Breakfast

76/100
7 reviews

"Tasty breakfast."

Vibe

73/100
6 reviews

"Awesome vibe."

Room

58/100
18 reviews

"Average sized rooms."

Value

52/100
5 reviews

"Fairly good value for money."

Review Semantics by TrustYou

Customer Reviews of Fairmont Copley Plaza Boston

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
2632
Very Good
903
Average
346
Poor
151
Terrible
73
true
Recent Reviews:
thegymlad
St. Catharines, Canada
Elegant, luxurious, and romantic
Apr 21, 2020
The hotel is well located! Close to the Back Bay station transportation hub, the famous attractions. Boston Public Library, Trinity Hall, copley square, the Freedom Trail, Boston public garden, and... more »
ladydoj
Arlington, Texas
Trip type:
Business
Fairmont Copley and the Bait and Switch
Mar 20, 2020
I attended training facilitated by Harvard Medical on March 6-7, 2020. I opted to stay at the Fairmont Copley for convenience, the training was conducted there. Unfortunately, the training was... more »
klecara2
Niantic, Connecticut
Trip type:
Business
Pleasant stay
Mar 14, 2020
No complaints about the services we received. The conference room was comfortable. The temperature in the room stayed consistent. I liked the access to other stores and restaurants. The easy... more »
DiscerningTraveler96
Trip type:
Family
Outstanding Service Best Location
Mar 7, 2020
Every individual we encountered from the cleaning staff, doorman, front desk clerk, concierge, etc could not have been more welcoming and professional. Out room was spacious, sparkling clean with great... more »
SeedsOfAmpthill
Ampthill, United Kingdom
Luxury, tip top service and lobster for breakfast
Mar 6, 2020
What a treat to stay at this hotel. It was so nice we didn't want to go out exploring. The rooms were spacious and luxurious. They were newly refurbished with... more »
1-5 of 4,105 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

The Fairmont Copley Plaza, a symbol of Boston’s rich history and elegance since its gala opening in 1912, epitomizes the culture and traditions of Boston. Now, with the completion of an extensive renovation and restoration of each of the hotel’s guestrooms and suites The Fairmont Copley Plaza shines brighter than ever. As part of the restoration, the hotel has added Fairmont Gold, an exclusive ‘hotel within a hotel’, delivering the highest level of service to the most discerning travelers.

Amenities / Features

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Designer toiletries
  • Desk
  • Digital TV service
  • Free cribs/infant beds
  • Free weekday newspaper
  • Free wired Internet
  • Hair dryer
  • Individually decorated
  • Individually furnished
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LCD TV
  • Microwave (on request)
  • Minibar
  • Number of bathrooms - 1
  • Pay movies
  • Phone
  • Pillowtop mattress
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Room service (24 hours)
  • Shower/tub combination
  • Turndown service
  • WiFi (surcharge)

Airport & Shuttle Information

Logan International Airport 4.5 miles from the airport Taxi: one way estimate $25.00

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Yes! Pets are allowed.

About Fairmont Hotels

  • Offer a wide range of properties from historic hotels, elegant resorts, and modern city centered locations
  • The Fairmont President's Club is a guest recognition program where members can get special benefits such as free high-speed internet service, Fairmont fit athletic wear, use of golfclubs in certain locations, a members-only reservation line making it faster and easier to check-in/check-out, and other exclusive offers. The best part of the program is that its free to join
  • Fairmont also has a Green Partnership Program helping to reduce the amount of energy, water, and waste used
  • Luxury amenities at these propertiesinclude the Willow Stream Spas, to unwind and relax, golf and ski resorts for sport enthusiasts, specialized cocktails, and wonderful boardroom and meeting space facilities

The Fairmont Hotels highlights above are subject to change without notice.

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