Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Our Hotel Planner Expert Reviews of Doubletree Charlotte Airport
Our expert planners periodically visit and review the hotels we represent in person.
"Great Conference Hotel and Airport Location."
Overall Score5.0/5
I walked into a lovely lobby and entrance. The furnishings are very fresh and of high quality. The modern, but traditional, provided the scenario of a fantastic stay and hotel experience. Adjacent to the lobby is the lounge and restaurant area, open for breakfast, lunch and dinner. The hotel is shaped like a hollow square and in the center is a large beautiful courtyard with plenty of seating and a lap pool. This is a great area to host a group event. Adjacent to the hotel is a spacious grassy knoll area which is also used for outdoor events. The public areas are beautiful and the guest rooms did not disappoint. High quality furnishings, very clean rooms and standard amenities fall nothing short of perfection. Flat screen television, coffee maker, hair dryer, iron and ironing board in each room. Room service is available as well. My favorite part of the hotel, in addition to the lobby, is the fitness center. Overlooking the pool and courtyard this two room facility is spacious, offers cardio and free weight exercise options. The hotel offers 2,100 s.f. of function space and the Ballroom can be broken down into three seperate meeting rooms. On site catering is available. Airport shuttle provided complimentary. The convenient location to the airport is a plus and the location of the hotel, off the beaten path, helps add to the serene spa like atmosphere of the hotel and who can forget those wonderful Doubletree Cookies! The Doubletree Charlotte Airport is a great hotel for business meetings and weekend events. I highly recommend this hotel!
Lisa H from
31-Jul-2014 Verified Review
Verified Reviews of Doubletree by Hilton Charlotte Airport
Below are the verified reviews from guests that we have booked recently:
"Buffalo Soldiers 25th Anniversary."
Overall Score5.0/5
This review starts with Michele Jones, our sales rep who worked very closely with our committee o make sure that all our needs were met. The chef did an outstanding job with the food. The staff was very helpful and friendly. The bartender who was working during the event, he did not seem to willing to be of service to people using the bar He seemed in a hurry to close about 11:00 pm each night.
Leanna R. (Group coordinator, booked 15 rooms), from
21-Jan-2020
Verified Review, stayed from Fri Jan 17 to Sun Jan 19 2020 at a $89.00 group rate (16% discount).
"Hotel for wedding guest"
Overall Score4.0/5
Blocking the hotel was easy the person who helped was great. None of my guest complained about their stay. It was located near the venue so I’m pleased!
Jessica R. (Group coordinator, booked 15 rooms), from
21-Oct-2019
Verified Review, stayed from Wed Oct 16 to Sat Oct 19 2019 at a $129.00 group rate.
Summary of Verified Reviews
82
Very Good
Summary of 565 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good airport hotel. Great pool. Great location."
Location
95/100
67 reviews
"Great location near the airport. Accessible parking."
Service
85/100
147 reviews
"Professional service and good reception."Decent housekeeping, but poor restaurant service. Good shuttle service.
Wellness Area
80/100
8 reviews
"Awesome wellness and fitness areas."
Pool
77/100
11 reviews
"Great pool."
Food
66/100
64 reviews
"Decent food, good dessert and fruits, and a good overall dining experience."
Room
62/100
144 reviews
"Well-sized, typical rooms with mediocre beds."Bathrooms and rooms are untidy.Badly maintained rooms with poor minibars and kitchenettes.Shower can be a problem.
Breakfast
56/100
44 reviews
"Breakfast is decent but expensive."
WiFi
56/100
8 reviews
"Regular internet service. Wifi quality could be improved."
Value
53/100
34 reviews
"Fairly good value for money. High priced breakfast."
Bar
52/100
14 reviews
"Standard bar."
Cleanliness
45/100
65 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Rated 78/100 based on reviews from families.
"Fantastic service."
Service
88/100
9 reviews
"Fantastic service."
Room
53/100
12 reviews
"Rooms are acceptable but need cleaning."
Cleanliness
40/100
7 reviews
"Rooms could be cleaner."
Rated 85/100 based on reviews from couples.
"Great location. Fantastic service."
Location
96/100
5 reviews
"Great location."
Rated 79/100 based on reviews from all travelers.
"Very good airport hotel. Great pool. Great location."
Location
95/100
64 reviews
"Great location near the airport. Accessible parking."
Service
85/100
141 reviews
"Professional service and good reception. Good shuttle service."Restaurant could offer better service.
Wellness Area
80/100
8 reviews
"Awesome wellness and fitness areas."
Pool
77/100
11 reviews
"Great pool."
Food
65/100
61 reviews
"Decent food, good dessert and fruits, and a good overall dining experience."
Room
61/100
140 reviews
"Well-sized, typical rooms with mediocre beds."Bathrooms and rooms are untidy.Badly maintained rooms with poor minibars and kitchenettes.Shower can be a problem.
Breakfast
56/100
44 reviews
"Breakfast is decent but expensive."
WiFi
56/100
8 reviews
"Regular internet service. Wifi quality could be improved."
Value
52/100
33 reviews
"Fairly good value for money. High priced breakfast."
Bar
47/100
12 reviews
"Bar could improve."
Cleanliness
43/100
64 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Rated 75/100 based on reviews from families.
"Fantastic service."
Service
88/100
9 reviews
"Fantastic service."
Room
53/100
12 reviews
"Rooms are acceptable but need cleaning."
Cleanliness
40/100
7 reviews
"Rooms could be cleaner."
Customer Reviews of Doubletree by Hilton Charlotte Airport
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
302
Very Good
232
Average
181
Poor
108
Terrible
64
true
Recent Reviews:
F9512JFkathya
Disappointing
Feb 29, 2020
We stayed for one night to attend a meeting at the hotel the following morning. Although the front desk attendant was pleasant, it didn’t make up for the shortcomings. First,...
more »
We stayed for one night to attend a meeting at the hotel the following morning. Although the front desk attendant was pleasant, it didn’t make up for the shortcomings. First, the wifi was down and they had no idea when it would be back up. They had to make a copy of my drivers license and credit card. Not happy about that. Second, the restrooms off the main lobby were definitely not in good shape. The men’s room was out of order, no paper towels, no tissues. And, to make it worse, it was the same way the next morning. Same with the women’s restroom.
They promised to email me a receipt and a week later, I still don’t have it. This is despite the wifi being back up when we checked out.
Michael Z, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review
Thank you very much for your feedback, please accept our sincerest apologies. Our Hotel was undergoing a complete Computer Refresh during your stay and the technicians experienced difficulties during the transition that impacted all of our on-site technology.
Pros - airport shuttle, comfortable rooms, decent breakfast, outdoor sitting area, friendly desk staff, location
Cons- construction was going on in front, late night shuttle was packed with flight personnel...
more »
I am a HH member and if a DoubleTree is available I will stay...for the cookies! They are so good and of course they make the place smell like Grandma's...
more »
I am a HH member and if a DoubleTree is available I will stay...for the cookies! They are so good and of course they make the place smell like Grandma's kitchen. But seriously, this location was close to the airport, close to downtown without the crazy downtown traffic and parking hassles and it is central to a lot of places to visit...close to major highways. The rooms are spacious and quiet.
Needed a place to stay and park before an early flight the next morning. The room was comfortable, microwave and refrigerator, but their were a lot of questionable stains on...
more »
Needed a place to stay and park before an early flight the next morning. The room was comfortable, microwave and refrigerator, but their were a lot of questionable stains on the wallpaper. Yuck!! We did eat at the restaurant for dinner and breakfast, it was fine and easier than getting back in the car. Not the greatest place, needs some love, but was fine for one night.
Denise-HiltonHelp, on behalf of management at DoubleTree by Hilton Charlotte Airport, responded to this review
Dear warriorgirl19,
Thank you for letting us know about your experience. We are disappointed to see we missed some details that could have made the difference. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. If you return to our area, we hope you’ll stay with us again. Safe travels.
I've stayed at this location on two trips finding it less expensive than lesser hotels in the area. The guest room bathrooms need more lighting and the gym needs to...
more »
I've stayed at this location on two trips finding it less expensive than lesser hotels in the area. The guest room bathrooms need more lighting and the gym needs to have a glass wall knocked down to make it more practical to use. However, the establishment is spotless, breakfast well done and the staff is welcoming and professional.
Michael Z, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review
Thank you very much for your patronage and feedback. As a good hospitality organization, use our guest feedback as a way to constantly improve to assist us in our goal of providing the level of service our guest expect and deserve to receive.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
Ideally-located among Charlotte airport district hotels, the DoubleTree by Hilton Charlotte Airport welcomes you with thoughtfully-appointed accommodations and convenient services in the Lake Pointe Business Park. Positioned on Yorkmont Road, a quarter mile west of Billy Graham Parkway and just 20 minutes from Fort Mill, South Carolina, our hotel places you in close proximity to businesses including: United Technologies, Compass, Vanguard and Belk Headquarters. Just 15 minutes from downtown, the DoubleTree by Hilton Charlotte Airport is also a premier choice for North Carolina vacations.
For warm and relaxing accommodations near Charlotte, NC and the Charlotte Douglass Airport, DoubleTree by Hilton Charlotte Airport has got you covered. Our signature Sweet Dreams Bed will have you drifting softly to sleep whenever you're not enjoying the other convenient room amenities. High-speed WiFi access, speaker phones, large working desk, a 32" HD TV and a coffee maker keep your options open at any time of day. It's all part of what makes us one of the best full-service Charlotte, North Carolina hotels.
Amenities / Features
Air conditioning
Cable TV service
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Deep soaking bathtub
Free cribs/infant beds
Free toiletries
Free weekday newspaper
Hair dryer
In-room safe
Iron/ironing board
Number of bathrooms - 1
Pay movies
Premium TV channels
Private bathroom
Refrigerator
Rollaway/extra beds (surcharge)
Room service (limited hours)
Shower/tub combination
Television
WiFi (surcharge)
Wired Internet access (surcharge)
Airport & Shuttle Information
Located within 4 miles of the Charlotte Douglas Airport and 8 miles from Uptown. Complimentary shuttle service is avilable 24 hours daily to and from the airport.
Local Shuttle Info: Complimentary shuttle service is available 24 hours daily within 2 miles of the hotel and from Charlotte Douglas International Airport
Breakfast Information
Tree Tops Café’ features both a Continental breakfast and Full breakfast buffet.
Continental buffet @$10.95 per person, plus tax includes fruit, cereals, yogurt, Muffins, toast, bagels
Beverages coffee and assorted juices
A full American breakfast buffet - $12.95 per person, plus tax features made-to-order omelets, Eggs your Way, pancakes and waffles is available every morning. Full breakfast buffet also includes Muffins, toast, bagels, fruit, cereals, yogurt, Beverages coffee and assorted juices
Internet / WiFI
Complimentary WiFi is offered in event space.
Standard WiFi in guest rooms is complimentary. Premium WiFi is offered at $9.95.
About Doubletree Hotels
Delicious warm chocolate chip cookies upon check-in
HD TV's
Free Wi-Fi in public spaces
Premium bath products by Crabtree & Evelyn
DoubleTree Fitness Guest Rooms
Green-Certified Hotels
Eforea Spa offers three customized experiences for any guest
Select locations offer Made Markets, serving healthier, fresh made options
The Doubletree Hotels highlights above are subject to change without notice.
Group vs. Individual Rates at Doubletree Charlotte Airport
The graph above is trends of room rates for both group quotes and the lowest online individual prices we could find at the time the group/meeting bid was entered. The lowest group or meeting displayed is 43.5% in the month of November 2020 and the highest average individual rate is $199 in the month of March 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Doubletree Charlotte Airport in a month when rates are lower.
Group and Meeting Promotions at Doubletree Charlotte Airport
Below are the "hot dates" for Doubletree Charlotte Airport. These are typically special promotions for groups and meetings during slower times of the year for the property.
Apr 01, 2020 - May 31, 2020
COVID 19
Our thoughts and prayers are with you during the current time of uncertainty. The DoubleTree Charlotte Airport is open and fully staffed:
? Safety and Sanitizing processes are in place to keep tour guests and staff safe and healthy
? 24/7 airport shuttle service
? Food and beverage is available
? Flexible cancellation policy to accommodate the current situation
We are open and fully staffed to assist you with any accommodations requests you may have for the Charlotte area. Please stay safe and well!
Kindest regards,
Michele Jones, Director of Sales
DoubleTree Charlotte Airport
2600 Yorkmont Road
Charlotte, NC 28208
Cell – 816-507-9476
Posted on 01-Apr-2020
