Holiday Inn Express Worcester Downtown

110 Summer St, Worcester, MA 01608 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near DCU Center
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 267 guest reviews

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  • Free RV, bus, truck parking
  • Free WiFi
  • Free use of nearby fitness center
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free breakfast
  • Smoke-free property
  • Free self parking
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01/26/2021 - 01/27/2021
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Worcester Downtown

Below are the verified reviews from guests that we have booked recently:
"Great Experience"
Overall Score5.0/ 5
Everything worked out great free parking, walking to DCU was super fast, easy access to the highway. Room was clean and people working there were nice.
(Individual traveler, booked 1 room), from US flag
16-Jul-2019 Verified Review, stayed from Sat Jul 13 to Sun Jul 14 2019 at a $147.20 average nightly rate.
"Great Hotel"
Overall Score5.0/ 5
It's the Holiday Inn. .you get what you pay for. ..good things! Clean room, great service, etc. No complaints.
(Individual traveler, booked 1 room), from US flag
17-Dec-2018 Verified Review, stayed from Sat Dec 15 to Sun Dec 16 2018 at a $107.28 average nightly rate.

Summary of Verified Reviews

70
Fair

Summary of 727 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 70/100 based on reviews from all travelers.

"Fair highway hotel. Easily accessible by car and offers nearby parking areas."

Location

96/100
95 reviews

"Near city centre in a great location." Great accessibility by car with affordable parking.

Service

83/100
158 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Breakfast

74/100
109 reviews

"Great and affordable breakfast."

Cleanliness

60/100
96 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

54/100
202 reviews

"Big rooms with mediocre maintenance and cleanliness and so-so beds." Small rooms and poorly cleaned bathrooms. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower can be a problem.

Comfort

51/100
96 reviews

"Large rooms with average comfort and standard beds." Small bathrooms, noisy rooms, and deficient A/C.

Amenities

36/100
31 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Vibe

31/100
21 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Entrance area is not particularly attractive. Good highway hotel. Fine for a budget trip. Good choice for a city trip.

Wellness Area

25/100
5 reviews

"Wellness & sports facilities could be improved."

Rated 68/100 based on reviews from families.

"Terrific location. Good value."

Location

97/100
20 reviews

"Great location."

Value

87/100
13 reviews

"Best value for money."

Service

84/100
32 reviews

"Friendly service and great reception."

Breakfast

78/100
22 reviews

"Tasty breakfast."

Cleanliness

60/100
19 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Comfort

47/100
19 reviews

"Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned."

Room

47/100
37 reviews

"Rooms needing maintenance, with bad bathrooms and A/C." Rooms are quite clean and beds are standard.

Vibe

25/100
5 reviews

"Vibe is not too good."

Rated 74/100 based on reviews from business travelers.

"Great reception. Accessible parking."

Location

95/100
8 reviews

"Great location."

Value

83/100
7 reviews

"Best value for money."

Service

80/100
11 reviews

"Great service, especially at reception."

Breakfast

75/100
13 reviews

"Tasty breakfast."

Cleanliness

54/100
8 reviews

"Room cleanliness is acceptable."

Comfort

51/100
8 reviews

"Comfortable."

Room

43/100
21 reviews

"Rooms acceptably clean, but needing maintenance, with poor bathrooms."

Rated 72/100 based on reviews from solo travelers.

"Affordable parking. Accessible parking."

Location

97/100
10 reviews

"Great location and easy parking."

Breakfast

69/100
8 reviews

"Breakfast is average."

Room

49/100
11 reviews

"Room needs to be improved."

Comfort

49/100
5 reviews

"More comfort would be nice."

Rated 67/100 based on reviews from couples.

"Friendly service. Fantastic service."

Location

97/100
6 reviews

"Great location."

Service

78/100
9 reviews

"Fantastic service."

Breakfast

73/100
8 reviews

"Tasty breakfast."

Cleanliness

59/100
5 reviews

"Quite clean."

Comfort

51/100
7 reviews

"Comfortable."

Room

49/100
16 reviews

"Poor maintenance in rooms and bathrooms."

Rated 65/100 based on reviews from all travelers.

"Fair highway hotel. Easily accessible by car and offers nearby parking areas."

Location

96/100
93 reviews

"Near city centre in a great location." Great accessibility by car with affordable parking.

Service

82/100
150 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Breakfast

73/100
105 reviews

"Great and affordable breakfast."

Cleanliness

62/100
93 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

55/100
196 reviews

"Large, reasonably clean rooms and comfortable beds." Old, poorly maintained rooms with inadequate A/C and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

51/100
93 reviews

"Large rooms with average comfort and standard beds." Small bathrooms, noisy rooms, and deficient A/C.

Amenities

36/100
31 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Vibe

31/100
21 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Entrance area is not particularly attractive.

Wellness Area

25/100
5 reviews

"Wellness & sports facilities could be improved."

Rated 67/100 based on reviews from families.

"Terrific location. Good value."

Location

97/100
18 reviews

"Great location."

Value

87/100
13 reviews

"Best value for money."

Service

84/100
32 reviews

"Friendly service and great reception."

Breakfast

78/100
22 reviews

"Tasty breakfast."

Cleanliness

61/100
18 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Room

47/100
34 reviews

"Rooms needing maintenance, with bad bathrooms and A/C." Rooms are quite clean and beds are standard.

Comfort

47/100
17 reviews

"Poor A/C and low comfort, but decent beds."

Vibe

25/100
5 reviews

"Vibe is not too good."

Rated 66/100 based on reviews from business travelers.

"Great reception. Accessible parking."

Location

95/100
8 reviews

"Great location."

Value

83/100
7 reviews

"Best value for money."

Service

80/100
10 reviews

"Great service, especially at reception."

Breakfast

75/100
13 reviews

"Tasty breakfast."

Cleanliness

54/100
8 reviews

"Room cleanliness is acceptable."

Comfort

51/100
8 reviews

"Comfortable."

Room

43/100
21 reviews

"Rooms acceptably clean, but needing maintenance, with poor bathrooms."

Rated 71/100 based on reviews from solo travelers.

"Affordable parking. Accessible parking."

Location

97/100
10 reviews

"Great location and easy parking."

Breakfast

69/100
8 reviews

"Breakfast is average."

Room

49/100
11 reviews

"Room needs to be improved."

Comfort

49/100
5 reviews

"More comfort would be nice."

Rated 61/100 based on reviews from couples.

"Friendly service. Fantastic service."

Location

97/100
6 reviews

"Great location."

Service

78/100
9 reviews

"Fantastic service."

Breakfast

73/100
8 reviews

"Tasty breakfast."

Cleanliness

59/100
5 reviews

"Quite clean."

Comfort

51/100
7 reviews

"Comfortable."

Room

49/100
16 reviews

"Poor maintenance in rooms and bathrooms."

Review Semantics by TrustYou

Property Description

Located in Worcester (Central Business District), Holiday Inn Express Worcester Downtown is within a 10-minute walk of Union Station and DCU Center. This hotel is 0.8 mi (1.3 km) from UMass Memorial Medical Center and 1 mi (1.6 km) from Worcester Art Museum.

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Make yourself at home in one of the 97 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Union Station - 0.6 km / 0.3 mi
Franklin D. Roosevelt American Heritage Center (FDR Center) - 0.6 km / 0.3 mi
DCU Center - 0.6 km / 0.4 mi
Mechanics Hall - 0.7 km / 0.4 mi
UMass Memorial Medical Center - 0.9 km / 0.6 mi
Worcester Historical Museum - 1 km / 0.6 mi
Tuckerman Hall - 1.1 km / 0.7 mi
Worcester Art Museum - 1.1 km / 0.7 mi
Worcester Polytechnic Institute - 1.7 km / 1 mi
Barnyard Zoo - 2 km / 1.2 mi
American Sanitary Plumbing Museum - 2.2 km / 1.3 mi
Elm Park - 2.4 km / 1.5 mi
UMass Memorial Medical Center - Hahnemann Campus - 2.5 km / 1.5 mi
EcoTarium - 3.2 km / 2 mi
Clark University - 3.2 km / 2 mi

The nearest airports are:
Worcester, MA (ORH-Worcester Regional) - 8.8 km / 5.5 mi
Bedford, MA (BED-Laurence G. Hanscom Field) - 55.8 km / 34.7 mi
Pawtucket, RI (SFZ-North Central State) - 53.2 km / 33 mi

The preferred airport for Holiday Inn Express Worcester Downtown is Worcester, MA (ORH-Worcester Regional).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and complimentary use of a nearby fitness facility.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Dry cleaning/laundry service
  • Free RV, bus, truck parking
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • In-room accessibility
  • Free use of nearby fitness center
  • Wheelchair accessible parking
  • Roll-in shower
  • Free newspapers in lobby
  • Accessible bathroom
  • Wedding services
  • 24-hour fitness facilities
  • One meeting room
  • Luggage storage
  • Free breakfast
  • Number of buildings/towers - 1
  • Total number of rooms - 97
  • Number of floors - 5
  • No cribs (infant beds) available
  • Express check-out
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Smoke-free property
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Free self parking
  • Conference space
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 12104
  • Concierge services

Airport & Shuttle Information

Logan Intl. AirportDirections: Take Mass Pike to Exit 10 (Auburn) Take I290 E to Exit 16 -- take a left at the bottom of the ramp. Go under bridge -- hotel is on the right.

Local Shuttle Info: Shuttle available with prior reservation; M-F 8am-5pm

Breakfast Information

Complimentary Hot breakfast buffet offered daily from 6am-10am

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Pets are not allowed with the exception of service animals with proper paper work. A cleaning fee of $200.00 will be assessed if animals are discovered in a guest room.

Internet / WiFI

Our wifi is included for all of our guests.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room microwave fee: USD 25.00
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast and lunch.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Group vs. Individual Rates at Holiday Inn Express Worcester Downtown

Rate fluctuations of Holiday Inn Express Worcester Downtown

The chart above shows trends of prices for both our group quotes and the best individual traveler prices we could find at the time the group/meeting offer was entered. The best group or meeting displayed is 31.3% in the month of July 2020 and the highest average individual rate is $193 in the month of May 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Worcester Downtown in a month when rates are lower.

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