Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Quality Inn San Diego I 5 Naval Base
Below are the verified reviews from guests that we have booked recently:
"The room was clean."
Overall Score4.0/5
The room was clean and the clerk was very cordial. Will stay here the next time in San Diego.
Argelia C. (Individual traveler, booked 1 room), from
19-Oct-2019
Verified Review, stayed from Fri Oct 18 to Sun Oct 20 2019 at a $93.60 average nightly rate.
Summary of Verified Reviews
76
Good
Summary of 326 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good highway hotel. Easily accessible by car and offers nearby parking areas. Great rooms and fantastic service."
Service
78/100
65 reviews
"Great, friendly housekeeping."Decent reception but complaints about management.
Location
78/100
45 reviews
"Great location with good access by car."
Room
71/100
75 reviews
"Comfortable beds in spacious rooms."Clean enough but poorly maintained rooms with decent bathrooms.
Comfort
67/100
34 reviews
"Decently comfortable, spacious rooms with great beds."
Cleanliness
66/100
54 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Breakfast
59/100
38 reviews
"Affordable, fairly tasty breakfasts."
Food
36/100
7 reviews
"Food could be better."
Rated 73/100 based on reviews from business travelers.
"Comfortable beds. Great room."
Room
57/100
5 reviews
"Room is all right."
Rated 71/100 based on reviews from couples.
"Friendly service. Great location."
Location
80/100
6 reviews
"Great location."
Service
79/100
8 reviews
"Friendly service."
Room
61/100
5 reviews
"Room is all right."
Rated 72/100 based on reviews from all travelers.
"Good highway hotel. Easily accessible by car and offers nearby parking areas. Great rooms and fantastic service."
Service
79/100
52 reviews
"Friendly service. Decent reception but complaints about management."
Location
76/100
38 reviews
"Great location. Easy car access but inadequate parking."
Room
71/100
65 reviews
"Big but poorly maintained rooms."Okay bathrooms and beds in decently clean rooms.
Comfort
68/100
27 reviews
"Large rooms with average comfort and standard beds."
Cleanliness
65/100
45 reviews
"Room cleanliness is acceptable. Clean hotel facilities."
Breakfast
56/100
30 reviews
"Affordable, fairly tasty breakfasts."
Food
36/100
7 reviews
"Food could be better."
Rated 74/100 based on reviews from couples.
"Great room. Fantastic service."
Service
80/100
5 reviews
"Fantastic service."
Location
80/100
5 reviews
"Great location."
Rated 79/100 based on reviews from all travelers.
"Good highway hotel. Easily accessible by car and offers nearby parking areas. Great rooms and fantastic service."
Service
80/100
5 reviews
"Fantastic service."
Customer Reviews of Quality Inn San Diego I 5 Naval Base
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
24
Very Good
44
Average
24
Poor
10
Terrible
14
true
Recent Reviews:
jonkuahiwi
Honolulu, Hawaii
Trip type:
Solo travel
So Much Friendliness
Sep 13, 2019
I am Hawaiian, I am from Honolulu. I work in the Hospitality/Hotel/Tourist Industry... the employees here are so friendly and welcoming... I was greeted by every single staff in multiple...
more »
I am Hawaiian, I am from Honolulu. I work in the Hospitality/Hotel/Tourist Industry... the employees here are so friendly and welcoming... I was greeted by every single staff in multiple shifts. My room is nice and recently renovated.
Tina M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base, responded to this review
Hello jonkuahiwi,
On behalf of my entire team of Quality Inn San Diego I-5 Naval Base , we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope that your next visit will be another five star experience.
My family is currently staying here. The outside of the hotel had me a little concerned but when we walked in I was pleasantly surprised. The room was clean and...
more »
My family is currently staying here. The outside of the hotel had me a little concerned but when we walked in I was pleasantly surprised. The room was clean and it was fairly spacious. The only real negative is the smell in this room is so bad in the room! I did call the front and The manager, very nice guy came to spray but the room smell is still so bad! It’s a shame because overall the room is nice.
Tina M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base, responded to this review
kayleigh f,
I am so sorry that you smelled of unpleasant in your room. We are thoroughly inspecting and addressed through professional treatments right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again.
Our hotel is near at the San Diego Convention Center and we offer our guest great service at the best value.
Good place to stay. Clean and well kept. Had a king size bed, frig, microwave, coffee maker. And a nice size flat screen tv. Breakfast was a continental style. Cereal...
more »
Good place to stay. Clean and well kept. Had a king size bed, frig, microwave, coffee maker. And a nice size flat screen tv. Breakfast was a continental style. Cereal fruit and packaged sausage egg cheese biscuits. All and all I would stay again.
Tina M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base, responded to this review
richard j,
Greetings from Quality Inn San Diego I-5 Naval Base. Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We are all looking forward to your next visit and hope it will be just as enjoyable.
Our hotel is near at the San Diego Convention Center and we offer our guest great service at the best value.
My fiancé and I stayed here on May 25 through May 27 2019. The hotel is in a great location next to the highway 5 and a Shell gas station...
more »
My fiancé and I stayed here on May 25 through May 27 2019. The hotel is in a great location next to the highway 5 and a Shell gas station next door. The hotel was more like a motel where you entered the room from the outside. Check in was easy but a strong nasty smell lingered from the lobby. We were assigned our room with no problems and made our way to the room on the second floor. The room smelled like chemicals and vomit and the window was screwed shut. The smell was so bad we ended up at Walmart to buy freshener for the room. Other than that the room was clean. I found the refrigerator was not working . I called the front desk and we were moved to the third floor. This room was much better but still strong smell of chemicals and the window was screwed shut also. The breakfast sub par. I had an issue checking out I had paid the room in advance and noticed a minimal charge on my credit card. I called the hotel and was told it was a tax. I explained I had paid in advance. I was told I would not get a refund until I called Choice Hotels and complained. Only then did I show a refund on my credit card.
I wouldn't stay here again.
Tina M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base, responded to this review
Good day medic72! Thank you for taking the time to share your experience! We are happy to hear that you found our location to be so convenient while staying with us near at the highway 5 , gas station and San Diego Convention Center. ; though We would like to express our apologies for the unpleasant smell and wish we had known during your stay so that we could have taken action to remedy this issue. We hope you'll return someday to see how we've grown thanks to valuable guest feedback.
Our hotel is near at the San Diego Convention Center and we offer our guest great service at the best value.
I stay here once a year when visiting for annual training at the Naval Base. The rooms are small, but they're sufficient - fridge, coffee maker, TV, wifi, king size...
more »
I stay here once a year when visiting for annual training at the Naval Base. The rooms are small, but they're sufficient - fridge, coffee maker, TV, wifi, king size bed for single room dwelling, and best of all AC. The room is well taken care of by the cleaning staff every day; fresh towels, new hygiene supplies, resupplying of coffee/tea, and your belongings are never moved or misplaced. The staff is super friendly and always in a good mood. Even their night watch guy let me in at 4:30 am one morning to grab a cup of coffee before trekking across the Coronado Bridge. Oh yeah, there's coffee in the check-in lobby as well.
The Breakfast is pretty standard but it's free, so no complaints there. There's also a workout room for those interested. The only complaint I have is the location for some of the rooms. If you're on the back side of the building, chances are you might be facing the freeway, which isn't fun if you're a light sleeper or really just want some peace and quiet. While it's not in the best of locations, I've never had any issues. This Quality Inn is a reasonably priced, quaint little hotel.
Nerissa M, Guest Relations Manager at Quality Inn San Diego I-5 Naval Base, responded to this review
Dear Cptn_Sul,
Thank you for your kind words! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a good time with us and we are looking forward to your next visit!
Warm Regards, Kathryn Sabaka Regional Director of Sales 478-542-4080 ksabaka@jacaruso.com
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
The Quality Inn® San Diego I-5 Naval Base hotel lets you relax and focus on the people and experiences only San Diego can offer. While on vacation, we're a short drive or trolley ride to the historic Gaslamp Quarter, as well as the San Diego Zoo, Sea World and beautiful San Diego Beaches.
San Diego is also home to Pacific Fleet, and the world's largest Navy Base. We're located right outside Naval Base San Diego with close proximity to restaurants, dining and night life via the San Diego Trolley.
- Walking distance to 8th Street Blue Line Trolley Stop
- Training Support Center San Diego 1 mile
- Naval Base San Diego 1 mile
- San Diego Shipyard 1 mile
- Coronado Island 5.9 miles
We’re also near the Marine Corps Recruit Depot San Diego (8 miles), Liberty Station (9 miles), National City (2 miles) and the San Diego Convention Center (5.6 miles).
Our Value Qs deliver professional, responsive and friendly service, as well as amenities that give you more for your hard-earned money.
- Free hot, fresh and healthy breakfast
- Free WiFi
- Exercise room
- Business center
- Free parking
Each guest room offers a refreshing shower, refrigerator, microwave, coffee maker and hair dryer, along with an iron and ironing board and more. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket—because we know how much you value a good night's sleep.
Green Sustainability
Choice Hotels International Recycling Program
Amenities / Features
Air conditioning
Cable TV service
Coffee/tea maker
Daily housekeeping
Desk
Free local calls
Free toiletries
Free wired Internet
Hair dryer
In-room climate control (air conditioning)
In-room safe
Iron/ironing board
LED TV
Microwave
Number of bathrooms - 1
Premium TV channels
Private bathroom
Refrigerator
Rollaway/extra beds (surcharge)
Room service
Shower/tub combination
WiFi (surcharge)
Airport & Shuttle Information
Hotel is on the Blue Line for San Diego Trolley. San Diego International Airport is 6 miles away. Transportation by light rail. Taxi charge: $10. Shuttle service also available from hotel to airport.
Local Shuttle Info: Trolley 5 minutes walk, takes you Downtown San Diego in 10 minutes. Round trip $5.00
Breakfast Information
Free hot breakfast 6:30 AM to 9:30 AM every day
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Free Parking
Internet / WiFI
Free Wi-Fi/Internet Access
About Quality Inns
Comfortable bedding with soft pillows
Hot, fresh, and healthy breakfast options available at certain locations
Known for providing friendly services
Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
Fresh coffee and tea in the lobby 24/7
Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Group vs. Individual Rates at Quality Inn San Diego I 5 Naval Base
The graph above is trends of room rates for both group/meeting quotes and the lowest online individual prices we could find at the time the group/meeting bid was entered. The most competitive group or meeting displayed is 14.7% in the month of February 2018 and the highest average individual rate is $156 in the month of September 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn San Diego I 5 Naval Base in a month when rates are lower.
