Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Courtyard by Marriott Los Angeles Sherman Oaks
Below are the verified reviews from guests that we have booked recently:
"Overall Good Experience."
Overall Score4.0/5
Staff was friendly and helpful. Elevator was slow with little air movement inside. Room very clean and bed was extremely comfortable. Only reason not a five is because of the elevator.
Les H. (Individual traveler, booked 1 room), from
05-May-2019
Verified Review, stayed from Sat May 04 to Sun May 05 2019 at a $170.00 average nightly rate.
"Fabulous very convenient very courteous."
Overall Score5.0/5
Charlie at the front desk was so nice he talked to us not at us. Much appreciated his attitude there will definitely be a next time.
Walter A. (Individual traveler, booked 1 room), from
25-Dec-2018
Verified Review, stayed from Sat Dec 22 to Sun Dec 23 2018 at a $144.00 average nightly rate.
Summary of Verified Reviews
86
Very Good
Summary of 758 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good family hotel. Close to Universal Studios. Easily accessible by car and offers nearby parking areas. Great rooms and fantastic service."
Service
91/100
185 reviews
"Efficient, cheerful service, particularly at the restaurant, and good reception."Room service could have been improved.
Location
78/100
137 reviews
"Great location. Accessible by car, but parking is costly."Great sightseeing, restaurants and shopping nearby.
Room
77/100
184 reviews
"Tidy, modern rooms with great beds and excellent views."Small, poorly maintained rooms with subpar A/C and furnishing.Bathrooms are fine and very clean. Shower was ok.
Breakfast
67/100
39 reviews
"Decent and moderately priced breakfast."
Value
48/100
68 reviews
"Value for money could be better. Acceptable breakfast prices."
Wellness Area
36/100
14 reviews
"Wellness & sports facilities could be improved. Average fitness area."
Rated 87/100 based on reviews from families.
"Comfortable beds. Clean rooms."
Service
93/100
21 reviews
"Friendly service."
Location
82/100
18 reviews
"Great location."
Room
74/100
17 reviews
"Rooms are spotless with comfy beds."
Breakfast
71/100
8 reviews
"Tasty breakfast."
Value
51/100
7 reviews
"Fairly good value for money."
Rated 88/100 based on reviews from couples.
"Friendly service. Fantastic service."
Service
91/100
6 reviews
"Fantastic service."
Rated 84/100 based on reviews from business travelers.
"Great location. Great room."
Room
71/100
7 reviews
"Great room."
Rated 83/100 based on reviews from all travelers.
"Very good family hotel. Close to Universal Studios. Easily accessible by car and offers nearby parking areas. Great rooms and fantastic service."
Service
92/100
176 reviews
"Efficient, cheerful service, particularly at the restaurant, and good reception."Housekeeping is satisfactory. Room service could have been improved.
Location
80/100
130 reviews
"Great location. Accessible by car, but parking is costly."Great sightseeing, restaurants and shopping nearby.
Room
76/100
176 reviews
"Tidy, modern rooms with great beds and excellent views."Small, poorly maintained rooms with subpar A/C and furnishing.Bathrooms are fine and very clean. Shower was ok.
Breakfast
67/100
36 reviews
"Decent and moderately priced breakfast."
Value
48/100
60 reviews
"Value for money could be better. Acceptable breakfast prices."
Wellness Area
36/100
14 reviews
"Wellness & sports facilities could be improved. Average fitness area."
Rated 86/100 based on reviews from families.
"Comfortable beds. Friendly service."
Service
93/100
21 reviews
"Friendly service."
Location
82/100
18 reviews
"Great location."
Room
74/100
17 reviews
"Rooms are spotless with comfy beds."
Breakfast
71/100
8 reviews
"Tasty breakfast."
Value
51/100
7 reviews
"Fairly good value for money."
Rated 86/100 based on reviews from business travelers.
"Great location. Great room."
Room
70/100
6 reviews
"Great room."
Customer Reviews of Courtyard by Marriott Los Angeles Sherman Oaks
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
147
Very Good
157
Average
42
Poor
11
Terrible
8
true
Recent Reviews:
MrImOnTheGo
Cypress, Texas
Trip type:
Business
Nightmare visit to Sherman Oaks
Mar 8, 2020
Stayed at this location for the first time last week at the recommendation of some locals. Stayed for 3 nights, was in 3 different rooms, due to water leakage from...
more »
Stayed at this location for the first time last week at the recommendation of some locals. Stayed for 3 nights, was in 3 different rooms, due to water leakage from the shower into the first room, then through the wall and into the second room. Finally got to a better room on night number 3, but that took way too long, Not impressed, and even though I will have to go back to Van Nuys, I will not stay at this location again.
CiaraCYSO, Front Office Manager at Courtyard Los Angeles Sherman Oaks, responded to this review
Dear MrImOnTheGo,
Thank you so much for providing your feedback to us. I can only imagine what a disturbance and inconvenience it was to have to move rooms multiple times during a stay. At any property, maintenance issues can happen unexpectedly, but we can control how we respond to these issues and make every effort possible to minimize the impact on our guests. I'm truly sorry that it doesn't seem like this issue was handled as well as it could have been.
Although you mentioned you will not be returning to our property, I hope that someday you may reconsider and give us another chance to prove that these issues are rare. We would love the opportunity to turn your experience around! If you do return to our property, please feel free to reach out to our Guest Services management team beforehand. I will personally be happy to ensure any future stay is much more pleasant.
Thank you, and once again, we appreciate your feedback.
This hotel is a solid choice within walking distance to the Sherman Oaks Galleria Mall. In addition, it is a 15 minute walk or 3 minute Uber to many bars...
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This hotel is a solid choice within walking distance to the Sherman Oaks Galleria Mall. In addition, it is a 15 minute walk or 3 minute Uber to many bars and restaurants in Sherman Oaks. It is the closest Marriott property to BelAir. I was unable to use the balcony since the hotel had removed the sliding glass door handle and sealed the door shut for some reason. It has a small outdoor rooftop pool, jacuzzi, and sitting area with tables. It also has a small gym with 2 treadmills and 2 elliptical machines. Onsite parking costs $21 a day. The salmon in the ground floor restaurant was good.
We stayed at this hotel so that we could be near UCLA in the morning. The hotel has been recently renovated and for the most part seems very nice. The...
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We stayed at this hotel so that we could be near UCLA in the morning. The hotel has been recently renovated and for the most part seems very nice. The room was a good size with a sitting area. The bathroom is very nice after the remodel. See the photos of the shower and vanity which were both very updated and nice.
There’s a small restaurant downstairs where we had breakfast. (See menu photo). The prices were standard Los Angeles breakfast prices and the breakfast was nice, fresh and tasty. The staff was nice, friendly and accommodating.
The only thing that would not allow me to give this place a five star was that even though the property was nice and new, the sheets on our bed were old and very scratchy.
Another thing that was somewhat annoying was that the parking garage had insanely tiny spots ( see photo ) and at times it was very difficult to navigate through the garage because it was so narrow.
We've been to CA for 3 weeks, came back to this hotel 3 times!
We stayed at the ADA suite, a huge room, really convenient for handicapped plus children.
Rooms...
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We've been to CA for 3 weeks, came back to this hotel 3 times! We stayed at the ADA suite, a huge room, really convenient for handicapped plus children. Rooms are clean, parking spaces close to the hotel elevator at a very fair price. Very friendly staff! great location, close to every major attraction and LAX Definitely going to stay there again!
ALL staff at the hotel where exceptional, we had a rough experience booking in next door and thankfully the Marriot was a minute walk away. Rooms where the perfect size...
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ALL staff at the hotel where exceptional, we had a rough experience booking in next door and thankfully the Marriot was a minute walk away. Rooms where the perfect size and well kept. Bathroom was immaculate. So thankful we found this hotel as it is a great location for us to stay whenever we travel back to LA as Sherman oaks is the area we like to go to.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
Our award winning Sherman Oaks hotel is the most centrally located property in the San Fernando Valley, situated on the border of Sherman Oaks and Encino, close to the intersection of the I-405 and US-101 freeways. Directly on Ventura Boulevard, one block West of Sepulveda Boulevard. Close to Universal Studios Hollywood, the Skirball Cultural Center and the Getty Museum. All rooms feature refrigerator and complimentary high speed wired and wireless internet. 24-hour room service, (limited overnight menu), lobby lounge with wide screen HiDef televisions. Fully equipped business library, with free computers, printer, and Internet for all registered guests. Self-parking $21 per car/night. Town Car Service available, for advance reservations call HLS Limousine Service, (818) 653-9092. Film and TV location scouts, call 818-263-8640. Hotel is just minutes from CSUN - Cal State University Northridge, UCLA - University of California, AJU - American Jewish University, Pierce College and Los Angeles College
Amenities / Features
Air conditioning
Blackout drapes/curtains
Cable TV service
Closed captioned TV
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
Flat-panel TV
Free cribs/infant beds
Free newspaper
Free toiletries
Free WiFi
Free wired Internet
Hair dryer
Hypo-allergenic bedding available
In-room climate control (air conditioning)
Iron/ironing board
Lever door handles
Microwave
Pay movies
Premium bedding
Premium TV channels
Refrigerator
Room service (24 hours)
Visual fire alarm
Airport & Shuttle Information
Burbank Bob Hope Airport (10 miles), Los Angeles International Airport (16 miles)
Airport Shuttle? Sorry, no airport shuttle available.
About Courtyard by Marriott
Business centered hotel with functional rooms and and a multi-use public area
Free Wi-Fi in guestrooms and lobby area
Flexible workspaces, soft bedding, and Paul Mitchell products
Lobby provides a casual meeting and workspace, business center, and GoBoard® Touchscreens for Info on the Go
