Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Fairfield Inn & Suites Houston Energy Corridor / Katy Freeway
Below are the verified reviews from guests that we have booked recently:
"Wonderful Staff"
Overall Score4.0/5
The staff was superb I would stay there just for them.
Stacy T. (Individual traveler, booked 1 room), from
01-Oct-2019
Verified Review, stayed from Sat Sep 28 to Sun Sep 29 2019 at a $79.00 average nightly rate.
Summary of Verified Reviews
86
Very Good
Summary of 321 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good family hotel. Great rooms and fantastic service. Great pool. Awesome vibe."
Vibe
100/100
5 reviews
"Awesome vibe. Awesome for families."
Service
95/100
81 reviews
"Friendly service and great reception."
Breakfast
88/100
54 reviews
"Tasty breakfast."
Location
85/100
17 reviews
"Great location."
Pool
83/100
16 reviews
"Great pool."
Food
83/100
11 reviews
"Food is great, especially the desserts."
Amenities
82/100
9 reviews
"Nice building."
Room
72/100
63 reviews
"Excellent rooms with wonderful beds. Fine room size and cleanliness."
Comfort
69/100
33 reviews
"Comfortable, reasonably large rooms with excellent beds, but noisy."
Rated 85/100 based on reviews from families.
"Great pool. Great room."
Service
94/100
12 reviews
"Fantastic service."
Breakfast
90/100
11 reviews
"Tasty breakfast."
Pool
81/100
5 reviews
"Great pool."
Comfort
69/100
9 reviews
"Relatively comfortable, with good beds."
Room
68/100
15 reviews
"Great beds in okay rooms."
Rated 84/100 based on reviews from all travelers.
"Very good family hotel. Great rooms and fantastic service. Great pool. Awesome vibe."
Service
95/100
74 reviews
"Friendly service and great reception."
Breakfast
88/100
49 reviews
"Tasty breakfast."
Location
84/100
16 reviews
"Great location."
Food
83/100
11 reviews
"Food is great, especially the desserts."
Amenities
82/100
9 reviews
"Nice building."
Pool
81/100
14 reviews
"Great pool."
Room
72/100
56 reviews
"Excellent rooms with wonderful beds."Rooms are decently sized and clean enough, but bathrooms are low rated.
Rated 82/100 based on reviews from families.
"Great pool. Great room."
Service
94/100
11 reviews
"Fantastic service."
Breakfast
90/100
10 reviews
"Tasty breakfast."
Pool
81/100
5 reviews
"Great pool."
Comfort
70/100
8 reviews
"Comfortable rooms and beds."
Room
68/100
12 reviews
"Great beds in okay rooms."
Customer Reviews of Fairfield Inn & Suites Houston Energy Corridor / Katy Freeway
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
92
Very Good
41
Average
20
Poor
7
Terrible
4
true
Recent Reviews:
Alo B
Anchorage, Alaska
Great rooms, top location.. will stay again..
Mar 6, 2020
We scored a few nights here somehow on Hotwire for an absolute bargain.
Nice room and plenty of space. Great location too and really good breakfast.
pleasant friendly staff. clean...
more »
We scored a few nights here somehow on Hotwire for an absolute bargain.
Nice room and plenty of space. Great location too and really good breakfast. pleasant friendly staff. clean and fresh. Will stay again for sure
Nothing negative to say here at all.
EvanFFI, General Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy Freeway, responded to this review
Dear Alo B,
Thank you so much for staying with us and leaving this wonderful feedback about your stay! We are thrilled to know you had a pleasant stay with us and hope you will choose to stay at the Fairfield Inn & Suites Houston Energy Corridor on your next travels to Houston.
Many thanks, Evan Alexander Operations Manager 2816460056 evan.alexander@marriott.com
My wife and I stayed here six nights in January 2020. The room was clean and comfortable, and there was endless coffee in the lobby. Breakfast and WiFi was included....
more »
My wife and I stayed here six nights in January 2020. The room was clean and comfortable, and there was endless coffee in the lobby. Breakfast and WiFi was included.
We did have noisy neighbours one evening, and one call to reception solved that for us (I guess they were told to quieten up!).
Parking is free. The hotel is conveniently at the side of I-10. There are several bars and restaurants within a five minute walk.
We would definitely stay here again.
EvanFFI, General Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy Freeway, responded to this review
Dear Stephen7Continents,
Thank you so much for taking the time to leave feedback about your stay here at the Fairfield Inn & Suites Houston Energy Corridor. We are glad to hear you enjoyed your stay with us and we are also glad to hear those noisy neighbors decided to quiet down. We want to thank you again for your feedback and hope if you return to the Energy Corridor area you will choose to stay here with us!
I am angry to have been charged twice for a one night stay at your chain. My original booking was with the Fairfield Inn and Suites by Marriott Houston Energy...
more »
I am angry to have been charged twice for a one night stay at your chain. My original booking was with the Fairfield Inn and Suites by Marriott Houston Energy Corridor/Katy Freeway for October 11th. When I realised it was the wrong location, I called to cancel the same day. Please note, I was a guest in Houston. I do not live there and made a genuine mistake with the location. I was NOT advised by your receptionist there was a 48 hour window within which to cancel. I was told I need not worry, the booking had been cancelled. I then spent the night at your hotel at Interwood N Parkway. Meantime, I have been charged for accommodation by both hotels! Thanks to inadequate information provided to me by YOUR staff I am paying twice as much as the original booking. If I had known I would pay full rate despite cancelling I would have stuck to the original booking. I have written to your customer care who have offered no apology let alone a solution. The only action taken is that the reservation has been cancelled on the booking.com website- so why won't you refund me a night's stay? I could not possibly have stayed at two of your hotels simultaneously so WHY am I being charged for two nights? Once again I request you to look into the matter and take action or else you risk losing this customer and others along with her. Thank you
evanalexander, Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy Freeway, responded to this review
Dear Reena M,
Thank you so much for taking the time to leave your feedback about our Hotel even though you weren't able to stay with us. I am sorry to learn about your inconveniences that you have dealt with regarding your reservation, I can understand how frustrating that can be. Marriott does have a 48 cancellation policy when it comes to cancelling reservations. I understand you booked the wrong location and that's why we refunded your stay on Friday November 22, 2019. The refund will take 7-10 business days to return to your card.
If you ever encounter issues when cancelling your stay or while you are staying with us please don't hesitate to ask to speak directly with a manger, so we can do our best to rectify the situation for you. Again, I sincerely apologize for any inconvenience you experienced while cancelling your reservation. Hopefully if your travels bring you to the Energy Corridor area you will actually be able to stay here with us and leave feedback about your about your experience.
Please let me know if I can be of further assistance,
Sincerely, Evan Alexander Assistant General Manager TMI Hospitality evan.alexander@marriott.com 281 646 0056
I am in the process of driving from Kansas City Missouri to my home in Los Angeles. I drove 11 and 1/2 hours straight thinking I can make it! I...
more »
I am in the process of driving from Kansas City Missouri to my home in Los Angeles. I drove 11 and 1/2 hours straight thinking I can make it! I was wrong. When I made it to Houston I was delirious from exhaustion. The manager Evan Alexander and Chris at the front desk not only allowed me to check in early, they also provided me with care and concern for my situation. I am beyond grateful for this staff. The hotel is great as well. Their customer service is top notch!
evanalexander, Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy Freeway, responded to this review
Dear Weary traveler,
Thank you so much for leaving your feedback about the Fairfield Inn & Suites Houston Energy Corridor! We are delighted to know that our staff was able to assist you with an early check in after traveling for such long hours. We strive to provide the best service to all of our guest and we're happy to know we were able to accommodate you during your travels.
Hopefully if you have to return to Houston you will choose to stay with us again!
Sincerely, Evan Alexander Assistant General Manager TMI Hospitality evan.alexander@marriott.com 281 646 0056
Great stay. The check in was fast The staff makes you feel at home. Everyone is friendly. And the breakfast is good as well. The rooms are nice. They even...
more »
Great stay. The check in was fast The staff makes you feel at home. Everyone is friendly. And the breakfast is good as well. The rooms are nice. They even have a indoor pool. It was great for the kids.
evanalexander, Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy Freeway, responded to this review
Dear Demarcuss99,
Thank you for taking the time to leave your valuable feedback about the Fairfield Inn & Suites Houston Energy Corridor! We are thrilled you were able to enjoy our indoor pool along with our Breakfast! Delivering exceptional service to our guest is our top priority. Your kind words help us to continue to strive to provide excellent service for all guest of the Fairfield Inn & suites. Hopefully if your travels bring you back to Houston you will choose to stay with us! :)
Sincerely, Evan Alexander Assistant General Manager TMI Hospitality evan.alexander@marriott.com 281 646 0056
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
Make yourself at home at the newly renovated Fairfield Inn & Suites Houston I-10, where you'll enjoy the standard of excellence that exemplifies the level of service Marriott has become known for. The hotel is surrounded by some of the largest companies in the world, but we are also the perfect spot for motorcoach groups, sports teams, weekend getaways, & family reunions. Enjoy the comfort of our spacious guest rooms equipped with free high speed internet and Flat screen TV with deluxe cable packages. The 100% smoke-free hotel also offers additional amenities that are sure to help you relax and enjoy a comfortable stay. To help you stay productive, each room is equipped with a large well-lit workspace, numerous electrical outlets, and ergonomic chair. To make sure you unwind and relax, we invite you to take advantage of the heated indoor pool, whirlpool, and fitness room. And to get your day started on the right foot, we welcome you to join us for our Early Eats Complimentary Hot Breakfast featuring the Jimmy Dean (R) Breakfast Sandwich each morning. For your outdoor enjoyment, you’ll be excited to discover several parks, walking/jogging trails, and golf courses all within close proximity. If you're more interested in staying indoors, you're in luck because Houston is known for our shopping facilities like Katy Mills Mall, Houston Galleria, & Memorial City Mall, and all of them are located within 10 minutes! If you're looking for a great meal, you don't have to go far from the hotel to find restaurants providing some of the most amazing dishes you will ever experience.
Amenities / Features
Air conditioning
Cable TV service
Closed captioned TV
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Deep soaking bathtub
Designer toiletries
Desk
Free cribs/infant beds
Free local calls
Free newspaper
Free toiletries
Free WiFi
Hair dryer
Individually furnished
In-room climate control (air conditioning)
In-room climate control (heating)
In-room safe
Iron/ironing board
LCD TV
Lever door handles
MP3 docking station
Number of bathrooms - 1
Premium TV channels
Private bathroom
Shower/tub combination
Visual fire alarm
Airport & Shuttle Information
George Bush Intercontinental/Houston Airport - IAH
Hotel direction: 23 miles E
Driving directions: West on Beltway 8 to I-10 west exit Park Ten, U-turn at the light, hotel will be on the right hand side.
Alternate transportation: Airport; fee: 35 USD (one way) , reservation required
Estimated taxi fare: 75.00 USD (one way)
Houston/William P Hobby - HOU
Hotel direction: 31 miles NW
Driving directions: Take Sam Houston Tollway West and continue North until you reach Interstate 10. Take Interstate 10 West towards San Antonio, exit on Park Ten and u-turn at the light. Hotel will be on the right hand side.
Alternate transportation: Metroplex Airport Shuttle; fee: 25 USD (one way)
Estimated taxi fare: 60.00 USD (one way)
Local Shuttle Info: Taxi Service Partners
Breakfast Information
We offer a complimentary hot breakfast daily in our newly renovated lobby area.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
We offer complimentary parking with ample space for bus parking.
Internet / WiFI
WiFi internet is available for free throughout the property.
About Fairfield Inn by Marriott
Great value hotel with plenty of amenities
Freebies include high-speed internet, Wi-Fi, parking, newspaper, coffee & tea, and a hot breakfast with eggs and sausage
Business center with printing services
Large suites with separate living, working, and sleeping areas
Digital alarm clock with MP3
Same-day dry cleaning service and laundry room
The Fairfield Inn by Marriott highlights above are subject to change without notice.
Group vs. Individual Rates at Fairfield Inn & Suites Energy Corridor
The graph above is trends of room rates for both group prices and the lowest online individual prices our system could find at the time the group/meeting bid was submitted. The lowest group discount displayed is 32.0% in the month of May 2020 and the highest average individual rate is $96 in the month of April 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Fairfield Inn & Suites Energy Corridor in a month when rates are lower.
