Mainstay Suites Conference Center

410 Pine Mountain Rd, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
2.5 Star Hotel
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select Your Room:
07/11/2020 - 07/12/2020
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Mainstay Suites Conference Center

Below are the verified reviews from guests that we have booked recently:
"How do you perfect perfection?."
Overall Score5.0/ 5
This is my favorite hotel in Pigeon Forge and my go to place every time either as a couple trip or as a family trip. When you have a four month old and a four year old and the facilities work for both, it's definitely work the money.
(Individual traveler, booked 1 room), from US flag
24-Sep-2019 Verified Review, stayed from Sat Sep 21 to Sun Sep 22 2019 at a $134.99 average nightly rate.
"Wonderful Great Staff."
Overall Score5.0/ 5
Would recommend mainstay suite to friends and family.
(Individual traveler, booked 1 room), from US flag
27-Aug-2019 Verified Review, stayed from Thu Aug 22 to Sun Aug 25 2019 at a $127.48 average nightly rate.
"Great Hotel"
Overall Score5.0/ 5
Very clean, very friendly and accommodating staff. I highly recommend this hotel to anyone traveling to Pigeon Forge. Minutes from the Parkway to all the great restaurants and attractions.
(Individual traveler, booked 1 room), from US flag
27-Aug-2019 Verified Review, stayed from Tue Aug 20 to Sun Aug 25 2019 at a $125.91 average nightly rate.

Summary of Verified Reviews

92
Excellent

Summary of 1,560 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 92/100 based on reviews from all travelers.

"Excellent family hotel. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service. Great pool."

Service

95/100
315 reviews

"Service is so-so, but friendly, and management and reception are good."

Value

93/100
69 reviews

"Best value for money. Fair breakfast prices."

Pool

90/100
177 reviews

"Clean pool area."

Location

90/100
192 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Excellent parking and car access.

Cleanliness

88/100
214 reviews

"Clean hotel facilities." Clean rooms and pool area, mostly clean bathrooms.

Wellness Area

84/100
33 reviews

"Great wellness & sports facilities. Fitness area can be optimized."

Room

82/100
444 reviews

"Alright beds in clean rooms, and a decent balcony with a great view." Big rooms with excellent minibars and great kitchenettes. Clean enough rooms, but old and poorly-maintained. Substandard A/C and furniture. Shower was ok.

Breakfast

77/100
279 reviews

"Great and affordable breakfast."

Comfort

74/100
263 reviews

"Big, comfortable, and quiet rooms. Decent beds, but poor A/C."

WiFi

0/100
14 reviews

"Wifi quality could be improved."

Rated 90/100 based on reviews from families.

"Great pool. Great shopping."

Service

96/100
125 reviews

"Friendly service and great reception."

Value

95/100
24 reviews

"Best value for money. Fair breakfast prices."

Pool

90/100
94 reviews

"Clean pool area."

Location

90/100
88 reviews

"Great location. Excellent sightseeing, restaurants and bars nearby."

Wellness Area

86/100
14 reviews

"Great wellness & sports facilities."

Room

81/100
210 reviews

"Large, clean rooms, and good kitchenettes and minibars." Beds and balcony are alright. Older, poorly maintained rooms with poorly rated furniture, although views are nice. Bathroom is ok.

Breakfast

77/100
130 reviews

"Great and affordable breakfast."

Comfort

72/100
126 reviews

"Comfortable, quiet, large rooms and decent beds."

Rated 93/100 based on reviews from couples.

"Great location. Tasty breakfast."

Service

96/100
13 reviews

"Friendly service."

Location

91/100
20 reviews

"Great location."

Cleanliness

90/100
11 reviews

"Clean rooms."

Room

79/100
23 reviews

"Rooms are spacious and tidy and beds are alright."

Comfort

76/100
19 reviews

"Spacious, comfortable room with acceptable beds."

Breakfast

75/100
16 reviews

"Tasty breakfast."

Amenities

69/100
11 reviews

"Average hotel building."

Rated 91/100 based on reviews from all travelers.

"Excellent family hotel. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service. Great pool."

Service

95/100
314 reviews

"Service is so-so, but friendly, and management and reception are good."

Value

93/100
69 reviews

"Best value for money. Fair breakfast prices."

Pool

91/100
175 reviews

"Clean pool area."

Location

90/100
190 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Excellent parking and car access.

Cleanliness

89/100
210 reviews

"Clean hotel facilities." Clean rooms and pool area, mostly clean bathrooms.

Wellness Area

84/100
33 reviews

"Great wellness & sports facilities. Fitness area can be optimized."

Room

82/100
440 reviews

"Alright beds in clean rooms, and a decent balcony with a great view." Big rooms with excellent minibars and great kitchenettes. Clean enough rooms, but old and poorly-maintained. Substandard A/C and furniture. Shower was ok.

Breakfast

77/100
279 reviews

"Great and affordable breakfast."

Comfort

74/100
260 reviews

"Big, comfortable, and quiet rooms. Decent beds, but poor A/C."

WiFi

0/100
14 reviews

"Wifi quality could be improved."

Rated 90/100 based on reviews from families.

"Great pool. Great shopping."

Service

96/100
124 reviews

"Friendly service and great reception."

Value

95/100
24 reviews

"Best value for money. Fair breakfast prices."

Pool

92/100
93 reviews

"Clean pool area."

Location

90/100
87 reviews

"Great location. Excellent sightseeing, restaurants and bars nearby."

Wellness Area

86/100
14 reviews

"Great wellness & sports facilities."

Room

81/100
207 reviews

"Large, clean rooms, and good kitchenettes and minibars." Beds and balcony are alright. Older, poorly maintained rooms with poorly rated furniture, although views are nice. Bathroom is ok.

Breakfast

77/100
130 reviews

"Great and affordable breakfast."

Comfort

72/100
124 reviews

"Comfortable, quiet, large rooms and decent beds."

Rated 94/100 based on reviews from couples.

"Great location. Tasty breakfast."

Service

96/100
13 reviews

"Friendly service."

Location

91/100
20 reviews

"Great location."

Cleanliness

90/100
11 reviews

"Clean rooms."

Room

79/100
23 reviews

"Rooms are spacious and tidy and beds are alright."

Comfort

76/100
19 reviews

"Spacious, comfortable room with acceptable beds."

Breakfast

75/100
16 reviews

"Tasty breakfast."

Amenities

69/100
11 reviews

"Average hotel building."

Review Semantics by TrustYou

Customer Reviews of Mainstay Suites Conference Center

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
539
Very Good
215
Average
54
Poor
22
Terrible
11
true
Recent Reviews:
lynnea685
Trip type:
Couples
Awful stay
Jul 11, 2020
We reserved two Queen suites what we actually got was a bedroom with a wall separating the full sized bed with very shottie Upgrade work the closet doors were 2... more »
BooBoos55
Adairsville, Georgia
Decieved Customer
Jul 2, 2020
Fist of all I have used this Hotel for years, The front desk, housekeeping, and Maintenance do an outstanding job. the rooms are always clean and the building is immaculate,... more »
Heather L
Clean and Friendly
Jun 29, 2020
Everything was very clean and the staff were friendly and helpful. They saved us from an unfortunate experience with a cabin rental company. The beds were very comfortable and the... more »
Matthew C
Whitesburg, Kentucky
Nice, but not worth the money.
Mar 15, 2020
We paid $179.67 per night. The room was clean and nice. The indoor pool was small and the hot tub was not all that hot. The place was ok really,... more »
pastorgriff
East Enterprise, Indiana
Trip type:
Family
Tucked away excellence
Mar 5, 2020
A spontaneous family vacation led us to finding this place online. Was a little hard to find at first due to it sitting back off the parkway but to say... more »
1-5 of 841 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Enjoy a longer stay away from home at our MainStay Suites Conference Center hotel in Pigeon Forge, TN. Our hotel is near the Gatlinburg Convention Center, Dollywood, Old Mill, Dollywood's Splash Country, Wonderworks and the Opry of Pigeon Forge. Rooms include fully-equipped kitchens, HDTVs, irons and ironing boards and guest laundry services. Enjoy amenities like free hot breakfast, indoor and outdoor pools and a fitness center. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. No pets are allowed.

Amenities / Features

  • Air conditioning
  • Cable TV service
  • Coffee/tea maker
  • Daily housekeeping
  • Dishwasher
  • Flat-panel TV
  • Free local calls
  • Free weekday newspaper
  • Free WiFi
  • Full-sized refrigerator/freezer
  • Hair dryer
  • In-room safe
  • Iron/ironing board
  • Kitchenette
  • Microwave
  • Phone
  • Premium TV channels
  • Private bathroom
  • Separate sitting area
  • Shower/tub combination
  • Stovetop

Pet Friendly?

Sorry, pets are not allowed.

About MainStay Suites

  • Perfect for extended stays with residential-style services and great rates
  • Fully-equipped kitchens in every guest room
  • Flat-panel TV's offers premium movie channels
  • On-site guest laundry facility and weekly housekeeping services
  • Free continental breakfast during the week
  • Excercise facility and high-speed internet
  • Studio and one-bedroom suites

The MainStay Suites highlights above are subject to change without notice.

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