Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"EXCELLANT with a HITCH."
Overall Score3.0/5
Clean comfortable room with a comfortable bed and a microwave, coffee maker and WOW BONUS a fridge. It was near the freeway but the soundproofing was so good that we could barely hear anything outside. The staff was friendly and professional and very helpful. AND NOW THE HITCH. At four or five in the dang morning the guys collecting soiled laundry in those big yellow bins on casters were having races up and down the hallway and the clacking woke us both. Then when they finally stopped, they started talking so loudly that it kept us awake. We waited thinking they would figure out that they were waking guests but after 20 minutes (shouldn't they have been working) my wife asked me to ask them to lower their voices. We never really got back to sleep. I shouldn't have had to get dressed and walk down the hall to get some peace and quiet. On the positive side they had a FREE BREAKFAST that was fantastic. Fruit, cereal, fresh made pancakes with butter and syrup, OJ, coffee, oatmeal and more. FANTASTIC. If it weren't for those noisy idiots I'd have given them a four or maybe 5.
Rich D. (Individual traveler, booked 1 room), from
22-Mar-2019
Verified Review, stayed from Tue Mar 19 to Wed Mar 20 2019 at a $103.55 average nightly rate.
Summary of Verified Reviews
74
Fair
Summary of 675 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Fair airport hotel. Close to Burbank Airport. Great rooms in excellent location."
Service
82/100
160 reviews
"Friendly service and good reception. Shuttle service is ok."
Location
75/100
105 reviews
"Great location near lots of shopping."Easy car access but inadequate parking. Good access to airport.
Room
71/100
193 reviews
"Great beds in large, decently cleaned rooms, but less well cleaned in the bathrooms."Outdated badly kept up rooms with inadequate televisions and air conditioners.Great kitchenettes and minibars. Shower can be a problem.
Breakfast
70/100
80 reviews
"Great and affordable breakfast."
WiFi
44/100
12 reviews
"Wifi quality could be improved."
Rated 72/100 based on reviews from families.
"Great reception."
Service
86/100
26 reviews
"Friendly service and great reception."
Location
74/100
20 reviews
"Great location. Easy car access but inadequate parking."
Comfort
73/100
15 reviews
"Great sized rooms, very comfortable with wonderful beds."
Breakfast
71/100
16 reviews
"Tasty breakfast."
Room
71/100
25 reviews
"Rooms are large and mostly clean, with great beds."
Vibe
26/100
7 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 79/100 based on reviews from couples.
"Tasty breakfast. Great location."
Service
84/100
13 reviews
"Friendly service."
Location
75/100
11 reviews
"Great location."
Breakfast
72/100
10 reviews
"Tasty breakfast."
Room
64/100
14 reviews
"Awesome beds, and reasonably clean rooms."
Rated 70/100 based on reviews from solo travelers.
"Comfortable beds."
Service
85/100
11 reviews
"Fantastic service."
Comfort
66/100
7 reviews
"Relatively comfortable, with good beds."
Room
62/100
12 reviews
"Great beds in okay rooms."
Amenities
28/100
7 reviews
"Hotel buildings could use some improvement."
Rated 73/100 based on reviews from business travelers.
"Fantastic service. Friendly service."
Service
80/100
5 reviews
"Fantastic service."
Room
64/100
6 reviews
"Room is all right."
Rated 70/100 based on reviews from all travelers.
"Fair airport hotel. Close to Burbank Airport. Great rooms in excellent location."
Service
81/100
152 reviews
"Friendly service and good reception. Shuttle service is ok."
Location
75/100
99 reviews
"Great location near lots of shopping."Easy car access but inadequate parking. Good access to airport.
Room
71/100
179 reviews
"Large but inadequately maintained rooms, great beds, and insufficient A/C."Room cleanliness is acceptable.Poor TV's, unsightly furniture, dirty bathrooms and out-dated rooms.Great kitchenettes and minibars. Shower can be a problem.
Breakfast
69/100
68 reviews
"Affordable, fairly tasty breakfasts."
WiFi
44/100
12 reviews
"Wifi quality could be improved."
Rated 68/100 based on reviews from families.
"Great service. Good location."
Service
85/100
24 reviews
"Friendly service and great reception."
Location
74/100
20 reviews
"Great location. Easy car access but inadequate parking."
Comfort
73/100
14 reviews
"Great sized rooms, very comfortable with wonderful beds."
Room
71/100
23 reviews
"Rooms are large and mostly clean, with great beds."
Breakfast
70/100
14 reviews
"Tasty breakfast."
Vibe
27/100
6 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 80/100 based on reviews from couples.
"Great location. Comfortable beds."
Service
84/100
13 reviews
"Friendly service."
Location
75/100
10 reviews
"Great location."
Breakfast
74/100
9 reviews
"Tasty breakfast."
Comfort
65/100
7 reviews
"Relatively comfortable, with good beds."
Room
64/100
14 reviews
"Awesome beds, and reasonably clean rooms."
Rated 70/100 based on reviews from solo travelers.
"Comfortable beds. Great room."
Service
84/100
10 reviews
"Fantastic service."
Comfort
67/100
5 reviews
"Comfortable."
Room
62/100
10 reviews
"Room is all right."
Amenities
29/100
6 reviews
"Hotel buildings could use some improvement."
Rated 71/100 based on reviews from business travelers.
"Fantastic service. Friendly service."
Service
80/100
5 reviews
"Fantastic service."
Room
64/100
6 reviews
"Room is all right."
Rated 75/100 based on reviews from all travelers.
"Fair airport hotel. Close to Burbank Airport. Great rooms in excellent location."
Service
85/100
5 reviews
"Fantastic service."
Breakfast
70/100
7 reviews
"Tasty breakfast."
Customer Reviews of Quality Inn Burbank Airport
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
23
Very Good
20
Average
25
Poor
32
Terrible
60
true
Recent Reviews:
vickikB1268ID
Trip type:
Couples
Don't do it
Mar 7, 2020
It was dirty,old and horrible staff. Lock broken on door. Bath tub icky.
Only one desk chair in room which was broken . Called to get a swap they said...
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It was dirty,old and horrible staff. Lock broken on door. Bath tub icky. Only one desk chair in room which was broken . Called to get a swap they said they didn't have any. We didn't get Breakfast because it was in a room the size of a closet and no tables for us to eat at. Never again will I stay here and I will check very carefully before I stay at another quality Inn we had a similar experience in simmi valley Vrk
I stayed here for a week. The staff were accommodating. Maybe go to the target nearby and pick up one of those renuzit odor cone things because there is a...
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I stayed here for a week. The staff were accommodating. Maybe go to the target nearby and pick up one of those renuzit odor cone things because there is a bit of an "old building" smell.
I don't really have any complaints. Nothing was nasty (well, maybe the free breakfast. stick to the packaged stuff) or seemed dangerous. You get what you pay for, and it's fine as far as that goes.
Oh yeah, and the free wifi is really good. 30mbps.
adrian8307, General Manager at Quality Inn, responded to this review
Dear Heathchiffsdad,
We would like to thank you for your recent stay and for taking time from your schedule to review our hotel on TripAdvisor. Regarding your comments we wanted to let you know that we have plans to renovate our hotel, including tearing out wall paper and replacing carpets. In the meantime we want to emphasize that we take pride in the level of service we currently provide, including our customer service and our cleanliness. And regarding our free breakfast we want to say that we take food safety very seriously and on our most recent health inspection we had zero violations. Finally we thank you for commenting on our free wi-fi, we recently upgraded our internet to fiber optics with speeds up to 100mps. Again we thank you for your stay and for your review. We hope to see you again soon.
Fabulous location. Easy access to the highways. We wanted easy travel to the Ronald Reagan Presidential Museum just a half hour away, and this was perfect. It was fun discovering...
more »
Fabulous location. Easy access to the highways. We wanted easy travel to the Ronald Reagan Presidential Museum just a half hour away, and this was perfect. It was fun discovering the Martial Arts History Museum close to the hotel. The Empire Center one street away has every kind of shopping store and restaurant available (Target, Walmart, CVS, Outback, Olive Garden, Panda Express, Mexican and Mediterranean, Pizza and ice cream shop and more all in one place) The hotel is an older building but super clean and all NO Smoking. The room we were in had all new everything (refrigerator, microwave, iron, mattress and pillows, shower,) The room had a great desk and work station with reliable internet service. It was a plus that there was a washer and dryer right down the hall from our room. During our 4 night stay, every staff member from the housekeepers to the front desk representatives (Minerva, Angie, and J.E.) were polite and professional. The asst manager offered us fresh baked cookies when we returned one afternoon. The rooms, hallways and stairways were super clean. Pretty tile is on the floor of the elevator. Many nice touches like the cold lemon water, tea and coffee in the lobby and the flowers on the tables in the breakfast nook. The pool and pool area were inviting with fresh water newly pumped in. The shuttle to the airport was reliable and made it easy for us to catch our 7 AM flight without a worry. Really great value with wonderful people in a great location.
adrian8307, Manager at Quality Inn, responded to this review
On behalf of the entire staff I would like to thank you for your stay and your very nice review. We enjoyed having you as our guest, and we will share your comments with the entire team as encouragement to continue to improve our services. Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.
This is an old motel with an elevator that was "iffy" and seemed a little scary. Staff was friendly and shuttle service was nice. But, I would stay elsewhere if...
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This is an old motel with an elevator that was "iffy" and seemed a little scary. Staff was friendly and shuttle service was nice. But, I would stay elsewhere if I could. Our primary hotel (Best Western) was flooded and they had to cancel our reservation.
adrian8307, General Manager at Quality Inn, responded to this review
Dear Eurmilmin, on behalf of our entire team, we would like to thank you for your stay and taking a moment to write your review. We are glad to hear you found our staff to be friendly and that you were able to take advantage of our complementary airport shuttle. We apologize you found the elevator iffy and we have forwarded your comments to our elevator maintenance company. We hope you will consider giving us another chance to provide you with a superior experience.
If you are after value for money then look no further. We stayed 9 nights here and used it as our home base from which to explore the areas.
We...
more »
If you are after value for money then look no further. We stayed 9 nights here and used it as our home base from which to explore the areas. We had a room on the 2nd floor near the stairs which were at times noisy with workmen leaving for their jobs early morning, or from the freight trains which passed by. Our room unfortunately smelt of cigarettes each time we entered and on our last day we discovered why. Some dirty person had pulled out the drawers under the tv and had put all their cigarette ash on the carpet at the back. We only discovered it when packing to leave and checking if anything had fallen over the back...not housekeepings fault as it was well hidden but each time we entered our room it smelt stale. It is a non smoking hotel so l'm not sure how the staff couldn't smell it as it was quite strong. The remote for the tv didn't change the channels properly but we didn't mind as we were usually tired after a day out exploring. There are no safes for valuables or passports etc which was a concern. No bottled water available for drinking. We went next door to Jack In The Box for water. The beds were always freshly made and comfortable. The pillows also were comfortable. The room has an A/C / Heater in it. It was Winter when we stayed and an extra blanket would have been great (we didn't ask for one from reception though so that may have been available) It is a well priced clean, comfortable hotel close to the main Hollywood attractions. We had only to wait a few minutes for Uber transport to Disneyland or Universal Studios etc. Many restaurants in the area, however not really within a short walking distance. Would we stay here again? Yes. Originally our booking was for 4 nights but we extended to 9 nights. We put our money towards our trips to the theme parks and meals out and saved on our accomodation. We had a late flight out of LAX and the manager kindly allowed us the use of our room until we departed to the airport. Breakfast was fairly cramped and not designed to get you to linger over your meal. There were bagels and muffins and toast, numerous spreads. In the fridge was creamed cheese, yoghurts. Fresh fruit, milk etc. There was also a self serve pancake maker and various cereals. There was a coffee machine and many various instant teas. Perfectly adequate for us as we were on a tight budget. The staff were pleasant and helpful. In summary it was a wonderful stay. Thanks Quality Inn Burbank.
adrian8307, General Manager at Quality Inn, responded to this review
Dear carisbrook77,
Thank you for taking the time to write your review and sharing your experience. On behalf of the entire team, I would like to thank you for being our guest, and we would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. Since your stay we have made a lot of changes to the staff and we have all focused on proper cleaning procedures and I am proud to say that our rooms are very clean and sanitary. We hope to see you again soon.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
The Quality Inn Burbank Airport is a Burbank hotel near Bob Hope Airport
The Quality Inn® Burbank Airport hotel is conveniently located less than one-half mile from the Bob Hope Airport . This Burbank, CA hotel is close to area attractions including NBC Studios, Walt Disney Studios, Warner Bros. Studios, ABC Studios, Universal Studios Hollywood and the Rose Bowl. The hotel is just 20 minutes from downtown Los Angeles.
Additional popular points of interest include:
•Los Angeles Zoo and Botanical Gardens
•Dodger Stadium
•Autry Museum of the American West
•Griffith Observatory
•Hollywood
Guests will enjoy shopping at the Burbank Empire Center and Burbank Town Center. The hotel is just 15 minutes from the Glendale Galleria, where one will find exciting restaurants and lounges for entertainment pleasures.
Looking for adventure? It is only a 30-minute drive to Six Flags Magic Mountain and 45 minutes to Disneyland. Guests will find that it is also a short drive to the Santa Monica Pier, Venice Beach, Malibu and the University of California, Los Angeles.
Guests of this Burbank, CA hotel will enjoy full-service amenities like free continental breakfast, free local calls and free coffee in the lobby. Guests will also enjoy the outdoor pool, sun deck and hot tub.
Business travelers will appreciate conveniences like free high-speed Internet access and access to copy and fax services.
All rooms feature coffee service. Refrigerators and microwaves are available upon advance request. Suites and family rooms are offered.
Guest laundry facilities are located on the property.
Whether traveling for business or pleasure, the Quality Inn Burbank Airport hotel will provide a convenient location, relaxing accommodations and affordable rates to everyone visiting the Burbank, California area.
Green Sustainability
Choice Program - Room to be Green.
Amenities / Features
Access via exterior corridors
Air conditioning
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
Flat-panel TV
Free weekday newspaper
Free WiFi
In-room safe
Phone
Private bathroom
Rainfall showerhead
Shower only
Airport & Shuttle Information
The Quality Inn® Burbank Airport hotel is conveniently located less than one-half mile from the Bob Hope Airport. Hotel is also 30 miles from the Los Angeles International Airport (LAX).
Local Shuttle Info: Hotel offers complimentary shuttle to the Bob Hope Airport in Burbank.
Hours:
MON: SUN: 6:30 AM TO 10:00 PM
**Advance reservation required
Breakfast Information
Quality Inn Burbank hotel offers complimentary hot buffet style breakfast. Breakfast includes eggs, sausages, pancakes and pastries with side of fruits and yogurt. Beverages include juice, coffee and hot tea.
Parking Info
Free self-parking
Internet / WiFI
Free Wi-Fi across the hotel premise
About Quality Inns
Comfortable bedding with soft pillows
Hot, fresh, and healthy breakfast options available at certain locations
Known for providing friendly services
Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
Fresh coffee and tea in the lobby 24/7
Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Hotel Rate Trends at Quality Inn Burbank Airport
The graph above is averages of room rates for both group prices and the lowest online individual rates our rate checker could find at the time the group offer was submitted. The lowest group/meeting discount shown is 14.9% in April 2019 and the highest average individual rate is $162 in the month of June 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn Burbank Airport in a month when rates are lower.
