Hyatt Place Charlotte Airport / Lake Pointe

4119 South Stream Boulevard, Charlotte, NC 28217 US near Exit 6b a on I-77 (~1.9mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Billy Graham Library
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10/28/2020 - 10/29/2020
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Our Hotel Planner Expert Reviews of Hyatt Place Charlotte Lake Pointe

Our expert planners periodically visit and review the hotels we represent in person.
"Near Charlotte Douglas Airport."
Overall Score4.0/ 5
Another fantastic Hyatt Place Hotel! I truly like Hyatt Place because of their superb accommodations and value. This hotel is located just south of Charlotte Douglas Airport on Tyvola. Located approximately 10 minute from the airport. This is not a high traffic area so accessibility into of the hotel is easy. Although, I did get a little confused coming out of the hotel and could only turn right when I needed to turn left. There was a U turn not far down the street to get me back on track. The hotel is 100% non smoking and they offer 122 beautiful guest suites. Each suite has a room divider between the bedroom and sitting area. The rooms are very spacious and have plenty of space to move around. A refrigerator, microwave, iron/board, coffee maker, dryer and flat screen TV is standard in each room. The L shaped sleeper sofa couch is a great addition if extra bedding is needed. The hotel offers single King or double queen bedded rooms. Meeting space is 1,700 s.f. and can accommodate up to 100 people. There is only one restaurant within walking distance, however, a good variety of options are just a short drive away. SouthPark Mall is approximatley a 20 minute drive. The hotel offers airport shuttle complimentary. 24 hour guest kitchen is available for dining options as well as the bakery cafe. The service is very professional and accommodating. A full hot breakfast is included in the rate and changes with daily special features. The hotel also offers a fitness center offers cardio exercise options and they also have an outdoor swimming pool. I can highly recommend this hotel for medium sized business meetings, individual travelers and weekend group travel.
Lisa H from US flag
31-Jul-2014 Verified Review

Summary of Verified Reviews

82
Very Good

Summary of 941 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 82/100 based on reviews from all travelers.

"Very good airport hotel. Close to parking areas and the airport."

Location

89/100
75 reviews

"Great location near the airport." Good area for restaurants and bars, so-so for shopping. Average parking.

Service

86/100
200 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Good shuttle service.

Breakfast

69/100
87 reviews

"Affordable, fairly tasty breakfasts."

Comfort

63/100
127 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Spacious rooms but small bathrooms and substandard A/C.

Room

62/100
244 reviews

"So-so beds and decent, big rooms." Rooms need more cleaning and maintenance, with poorly rated minibars. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Value

51/100
43 reviews

"Fairly good value for money. Fair breakfast prices."

Vibe

49/100
40 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Stylish hotel. Perfect airport hotel. Good choice for a city trip. Good for business people.

Amenities

46/100
53 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Pool

43/100
21 reviews

"Pool in need of cleaning."

Cleanliness

42/100
106 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 80/100 based on reviews from couples.

"Terrific location. Great service."

Location

91/100
14 reviews

"Great location."

Service

87/100
33 reviews

"Friendly service and great reception."

Breakfast

65/100
10 reviews

"Breakfast is average."

Comfort

61/100
28 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Large, but poorly air conditioned rooms.

Room

56/100
46 reviews

"Well-sized, typical rooms with mediocre beds." Complaints about maintenance and cleanliness in rooms and bathrooms. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

Value

48/100
6 reviews

"Value for money could be better."

Vibe

46/100
7 reviews

"Vibe is not too good."

Amenities

44/100
12 reviews

"Hotel buildings could use some improvement."

Pool

40/100
5 reviews

"Pool should be renewed."

Cleanliness

35/100
17 reviews

"Bathrooms and rooms are untidy."

Rated 80/100 based on reviews from families.

"Good access to airport."

Service

87/100
37 reviews

"Friendly service."

Location

87/100
18 reviews

"Great location."

Food

81/100
10 reviews

"Delicious food."

Breakfast

70/100
17 reviews

"Tasty breakfast."

Comfort

62/100
28 reviews

"Beds are decent and generally comfortable." Big rooms, but small bathrooms.

Room

54/100
49 reviews

"Average rooms with standard beds. Big rooms, but small bathrooms." Poorly cleaned rooms with uncomfortable furniture.

Value

52/100
5 reviews

"Fairly good value for money."

Pool

44/100
9 reviews

"Pool should be renewed."

Amenities

43/100
16 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Vibe

41/100
16 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Cleanliness

38/100
24 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 72/100 based on reviews from solo travelers.

"Great service."

Service

86/100
9 reviews

"Fantastic service."

Comfort

60/100
6 reviews

"Comfortable."

Room

56/100
12 reviews

"Room is all right."

Amenities

42/100
5 reviews

"Amenities are not the best."

Cleanliness

39/100
5 reviews

"Could use a good cleaning."

Rated 86/100 based on reviews from business travelers.

"Great reception. Great location."

Location

89/100
6 reviews

"Great location."

Service

85/100
7 reviews

"Fantastic service."

Room

58/100
10 reviews

"Room is all right."

Rated 77/100 based on reviews from all travelers.

"Very good airport hotel. Close to parking areas and the airport."

Location

89/100
70 reviews

"Great location near the airport." Good area for restaurants and bars, so-so for shopping. Average parking.

Service

87/100
194 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Good shuttle service.

Breakfast

72/100
83 reviews

"Great and affordable breakfast."

Room

62/100
239 reviews

"So-so beds and decent, big rooms." Rooms need more cleaning and maintenance, with poorly rated minibars. Substandard furniture, A/C, TV's and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Value

51/100
43 reviews

"Fairly good value for money. Fair breakfast prices."

Vibe

45/100
38 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Stylish hotel.

Amenities

45/100
50 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Cleanliness

42/100
105 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Pool

42/100
19 reviews

"Pool in need of cleaning."

Rated 77/100 based on reviews from couples.

"Terrific location. Great service."

Location

91/100
13 reviews

"Great location."

Service

87/100
33 reviews

"Friendly service and great reception."

Breakfast

65/100
10 reviews

"Breakfast is average."

Comfort

61/100
28 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Large, but poorly air conditioned rooms.

Room

56/100
46 reviews

"Well-sized, typical rooms with mediocre beds." Complaints about maintenance and cleanliness in rooms and bathrooms. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

Value

48/100
6 reviews

"Value for money could be better."

Vibe

46/100
7 reviews

"Vibe is not too good."

Amenities

44/100
12 reviews

"Hotel buildings could use some improvement."

Pool

40/100
5 reviews

"Pool should be renewed."

Cleanliness

35/100
17 reviews

"Bathrooms and rooms are untidy."

Rated 79/100 based on reviews from families.

"Good access to airport."

Service

87/100
35 reviews

"Friendly service."

Location

86/100
16 reviews

"Great location."

Food

81/100
9 reviews

"Delicious food."

Breakfast

70/100
16 reviews

"Tasty breakfast."

Room

53/100
47 reviews

"Well-sized, typical rooms with mediocre beds." Poorly cleaned rooms and unsightly furniture.

Value

52/100
5 reviews

"Fairly good value for money."

Pool

43/100
7 reviews

"Pool should be renewed."

Amenities

43/100
16 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Vibe

41/100
16 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Cleanliness

38/100
24 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 72/100 based on reviews from solo travelers.

"Great service."

Service

88/100
7 reviews

"Fantastic service."

Comfort

59/100
5 reviews

"Comfortable."

Room

55/100
11 reviews

"Room is all right."

Cleanliness

39/100
5 reviews

"Could use a good cleaning."

Rated 80/100 based on reviews from business travelers.

"Great reception. Tasty breakfast."

Location

89/100
6 reviews

"Great location."

Service

85/100
7 reviews

"Fantastic service."

Room

58/100
10 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

Located in Charlotte, Hyatt Place Charlotte Airport/Lake Pointe is in the business district, within a 5-minute drive of Renaissance Park and Billy Graham Library. This hotel is 4.9 mi (7.9 km) from Charlotte Premium Outlets and 5.7 mi (9.2 km) from Bank of America Stadium.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Make yourself at home in one of the 122 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Renaissance Park - 1.9 km / 1.2 mi
Charlotte Regional Farmers Market - 2.2 km / 1.4 mi
United States Citizenship and Immigration Services office - 3.1 km / 1.9 mi
Carolinas Aviation Museum - 4.9 km / 3.1 mi
Billy Graham Library - 2.6 km / 1.6 mi
Charlotte Premium Outlets - 7.9 km / 4.9 mi
Bryant Park - 7.9 km / 4.9 mi
Charlotte Trolley Powerhouse Museum - 8.5 km / 5.3 mi
Park Road Park - 9 km / 5.6 mi
Latta Park - 9.2 km / 5.7 mi
Bank of America Stadium - 9.2 km / 5.7 mi
Harvey B. Gantt Center for African-American Arts + Culture - 9.5 km / 5.9 mi
Bechtler Museum of Modern Art - 9.6 km / 6 mi
Romare Bearden Park - 9.7 km / 6 mi
BB & T Ballpark - 9.7 km / 6 mi

The nearest airports are:
Charlotte-Douglas Intl. Airport (CLT) - 9.2 km / 5.7 mi
Concord, NC (USA-Concord Regional) - 34.9 km / 21.7 mi

The preferred airport for Hyatt Place Charlotte Airport/Lake Pointe is Charlotte-Douglas Intl. Airport (CLT).

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and a television in a common area.

Green Sustainability

We have several Green Programs in place, including every other day towel and linen changes for extended stay gusts at there own discretion.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Outdoor furniture
  • Pool umbrellas
  • Swimming pool
  • Shared microwave
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Free airport transportation
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • Free breakfast
  • Water dispenser
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Outdoor pool
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Wheelchair-accessible van parking
  • Total number of rooms - 122
  • Number of floors - 6
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Assistive listening devices in meeting rooms
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Coffee shop or café
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Outdoor seasonal pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Free self parking
  • Conference space
  • Computer station
  • ATM/banking
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • 24-hour business center

Airport & Shuttle Information

The airport is located 5.5 miles from the hotel or about a 12 min drive

Local Shuttle Info: Complimentary shuttle hours 4:30am- 1:00am

Breakfast Information

Hot Breakfast Buffet available daily at 6:30am or stop by our coffee bar for a Starbucks Coffee Beverage from our lounge 24 hours a day.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

We are a Dog friendly hotel, however deposit is required at check-in

Parking Info

Free self parking.

Internet / WiFI

Free Wi-Fi to all of our guests.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Extended parking fee: USD 7.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.
  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

About Hyatt Place

  • Known as a business and airport hotel with a casual atmosphere
  • Spacious guestrooms with luxury bath and skin care amenities
  • Free Wi-Fi and remote printing everywhere in the hotel
  • Improved Elevated Breakfast complimentary to World of Hyatt Members
  • Indulge in some coffee or hit up the Cocktails Bar
  • 24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sandwiches, sweets at any time of the night or day
  • The Gallery is a place where friends and family can gather for social hour
  • Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense

The Hyatt Place highlights above are subject to change without notice.

Seasonality and Projections at Hyatt Place Charlotte Lake Pointe

Rate fluctuations of Hyatt Place Charlotte Lake Pointe

The chart above shows fluctuations of prices for both group/meeting rates and the best individual traveler prices we could find at the time the group/meeting bid was placed. The most competitive group/meeting rate displayed is 19.3% in the month of February 2020 and the highest average individual rate is $180 in the month of September 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Place Charlotte Lake Pointe in a month when rates are lower.