IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Express Hotel & Suites Barstow Outlet Center
Below are the verified reviews from guests that we have booked recently:
"Last Minute Booking."
Overall Score5.0/5
We were lucky enough to secure a last minute room when they closed I 15 from Baker to Primm (on our way to Las Vegas). The staff handled stressed out and stranded customers in the lobby and on the phone with composure and respect.
Jillian M. (Individual traveler, booked 1 room), from
05-Jan-2020
Verified Review, stayed from Thu Dec 26 to Fri Dec 27 2019 at a $118.19 average nightly rate.
Summary of Verified Reviews
84
Very Good
Summary of 708 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good budget hotel. Close to restaurants, bars and shopping areas. Great room. Awesome vibe."
Location
95/100
93 reviews
"Great location. Shopping, restaurants and bars in the area are great."Excellent parking and car access.
Service
88/100
148 reviews
"Service is friendly, and professional enough, and reception and housekeeping are great."
Room
80/100
183 reviews
"Clean, spacious rooms, comfortable beds, and good views."Reasonably new rooms, but A/C, furniture and TV's are substandard.Substandard kitchenettes and bathrooms. Shower can be a problem.
Vibe
79/100
22 reviews
"Awesome vibe. Relatively modern hotel. Stylish hotel."Fine for a budget trip.
Cleanliness
79/100
90 reviews
"Clean hotel facilities. Clean rooms. Pool in need of cleaning."
Breakfast
79/100
116 reviews
"Great and affordable breakfast."
Comfort
76/100
92 reviews
"Very comfortable, spacious, and quiet rooms with wonderful beds."AC needs updating.
Amenities
70/100
22 reviews
"Nice buildings, and decent amenities."
WiFi
56/100
6 reviews
"Regular internet service."
Rated 84/100 based on reviews from families.
"Nice building. Comfortable beds."
Location
96/100
15 reviews
"Great location, near nice bars and restaurants."
Service
86/100
18 reviews
"Friendly service and great reception."
Cleanliness
77/100
14 reviews
"Clean rooms."
Breakfast
76/100
21 reviews
"Tasty breakfast."
Comfort
73/100
16 reviews
"Very comfortable, large rooms with great beds but insufficient A/C."
Room
71/100
30 reviews
"Large, clean rooms with excellent beds."Rooms needing maintenance, with bad bathrooms and A/C.
Amenities
66/100
9 reviews
"Nice buildings, and decent amenities."
Food
47/100
7 reviews
"Poorly rated food, particularly desserts."
Pool
36/100
6 reviews
"Pool should be renewed."
Rated 81/100 based on reviews from couples.
"Friendly service. Fantastic service."
Location
94/100
8 reviews
"Great location."
Service
89/100
10 reviews
"Friendly service."
Breakfast
80/100
6 reviews
"Tasty breakfast."
Room
75/100
10 reviews
"Great room."
Rated 82/100 based on reviews from all travelers.
"Very good budget hotel. Close to restaurants, bars and shopping areas. Great room. Awesome vibe."
Location
96/100
7 reviews
"Great location near lots of shopping."
Service
90/100
8 reviews
"Friendly service."
Breakfast
80/100
7 reviews
"Tasty breakfast."
Room
76/100
5 reviews
"Great room."
Rated 82/100 based on reviews from all travelers.
"Very good budget hotel. Close to restaurants, bars and shopping areas. Great room. Awesome vibe."
Location
95/100
71 reviews
"Great location. Shopping, restaurants and bars in the area are great."Excellent parking and car access.
Service
87/100
126 reviews
"Friendly service and great reception."
Cleanliness
82/100
80 reviews
"Clean hotel facilities. Clean rooms. Pool in need of cleaning."
Vibe
81/100
16 reviews
"Awesome vibe. Relatively modern hotel. Stylish hotel."
Room
80/100
163 reviews
"New rooms with excellent beds and wonderful views."Large, clean rooms with complaints about bathrooms.Substandard furniture, A/C, TV's and kitchenettes.Shower can be a problem.
Breakfast
79/100
96 reviews
"Tasty breakfast."
Comfort
76/100
80 reviews
"Very comfortable, spacious, and quiet rooms with wonderful beds."AC needs updating.
Amenities
75/100
20 reviews
"Nice building."
WiFi
56/100
6 reviews
"Regular internet service."
Rated 85/100 based on reviews from families.
"Nice building. Comfortable beds."
Location
96/100
11 reviews
"Great location."
Service
88/100
15 reviews
"Friendly service."
Cleanliness
78/100
11 reviews
"Clean rooms."
Breakfast
78/100
18 reviews
"Tasty breakfast."
Comfort
73/100
13 reviews
"Comfortable rooms with great beds but A/C is poor."
Room
72/100
25 reviews
"Clean rooms with great beds, however quite poorly-maintained with bad A/C."
Amenities
68/100
7 reviews
"Nice buildings, and decent amenities."
Rated 80/100 based on reviews from couples.
"Fantastic service. Great location."
Location
95/100
6 reviews
"Great location."
Service
88/100
8 reviews
"Fantastic service."
Breakfast
80/100
5 reviews
"Tasty breakfast."
Room
75/100
8 reviews
"Great room."
Rated 87/100 based on reviews from all travelers.
"Very good budget hotel. Close to restaurants, bars and shopping areas. Great room. Awesome vibe."
Location
96/100
6 reviews
"Great location."
Service
90/100
6 reviews
"Fantastic service."
Customer Reviews of Holiday Inn Express Hotel & Suites Barstow Outlet Center
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
184
Very Good
140
Average
48
Poor
18
Terrible
12
true
Recent Reviews:
Gene L
Ann Arbor
Trip type:
Couples
The best (A+) of eight hotels on our drive west.
Mar 6, 2020
We drive from Michigan to California every year, spending winters in CA. This year we’ve started taking notes on the places we stop, and this hotel was the best (A+)...
more »
We drive from Michigan to California every year, spending winters in CA. This year we’ve started taking notes on the places we stop, and this hotel was the best (A+) among eight hotels. New, clean, well maintained, a full array of TV movie channels, fine slope in the bathtub if you enjoy soaking in a tub, and a complete breakfast, scrambled eggs and sausage included. All of this and “pet friendly.” We stayed in a 4 hotels that we rated “A,” two B’s, and and two C’s. This was the best of the A’s. We’ll stay here on our return drive.
This was a decent one night stay redeeming IHG points. Travelling through on our Route 66 adventure we decided to stop at the HIE Barstow. The room was fine with...
more »
This was a decent one night stay redeeming IHG points. Travelling through on our Route 66 adventure we decided to stop at the HIE Barstow. The room was fine with the usual facilities. Breakfast was complimentary and it was also fine, although nowhere near as good as the one we had at the HIE La Jolla. Free parking is available.
HoldiayInnBarstow, General Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review
Brian_Scotland_2008, Thank you so much for telling us about your stay. We appreciate all feedback! Route 66 is our favorite part of our little town. We enjoy hearing everyone's story's from being on the mother road. We are glad you have had a good trip. We hope to hear from you soon. Until next time safe travels.
My wife, dog and I stayed here on Dec 19, 2019 on our way to join the family in CA for a holiday celebration. I posted the following review on...
more »
My wife, dog and I stayed here on Dec 19, 2019 on our way to join the family in CA for a holiday celebration. I posted the following review on the Holiday Inn review site:
Despite asking for a quiet room we were assigned a room very near a noisy hot water heater pipe. I also asked for the manager to contact me when we checked-out...almost a month later I am still waiting for that call. What a way to treat Reward Club members!
Update: Now, a week later I have yet to receive a call from the manager.
HoldiayInnBarstow, General Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review
Noisy 3rd floor room, I am sorry to hear that you encountered some issues during your stay. During our further investigation we have tried to contact you more than once. We hope to be able to talk to you soon. We will have our maintenance department get right on top of the noise issue.
Biggest turn off was the lack of a room thermostat. Had to get up twice during the night to change the settings on the unit hvac. Got too hot, and...
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Biggest turn off was the lack of a room thermostat. Had to get up twice during the night to change the settings on the unit hvac. Got too hot, and after turning it down, got too cold! Then upon arising, the breakfast coffee was lukewarm and bitter. Went to Mc Donalds for coffee after check out.
HoldiayInnBarstow, General Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review
Hello Timothy H, Thank you for taking the time to tell us about your stay, I am sorry to hear you encountered some issues during your stay. We will have maintenance look into the HVAC unit right away.
I stayed here a couple times this summer while working and traveling throughout the state. The staff was courteous and professional and always friendly. The rooms were comfortable and clean...
more »
I stayed here a couple times this summer while working and traveling throughout the state. The staff was courteous and professional and always friendly. The rooms were comfortable and clean and the hot breakfast always helped me start the day off right. The hotel is located next to the outlet mall and there's a good selection of restaurants nearby. If you like to see the sights there are a lot of great places within a hours drive from Big Bear Mountian to the 700 foot tall Kelso dunes there's much beauty to be seen.
HoldiayInnBarstow, General Manager at Holiday Inn Express & Suites Barstow-Outlet Center, responded to this review
JesseRensing, We loved having you here over the summer. We are sad to see you leave. We hope to see you again soon in the future. Thank you for taking the time to tell us about your stay. We are thrilled to hear how much you not only enjoyed our hotel but the surrounding areas like Big Bear, You know that is our favorite spot! Take care, we will see you soon!!!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
All rooms include a full American style breakfast buffet. All rooms have fridges, microwaves, irons, ironing boards, blow dryers. We have in-house pay-per-view movies. A free reception featuring a variety of light dinners and non-alcoholic beverages on Tuesday and Wednesday evenings. Free 24 hour cookies, fruit, and a variety of beverages. Multiple catering options are available upon request for lunches and/or dinner. Walking distance of Outlet center mall.
Amenities / Features
Air conditioning
Blackout drapes/curtains
Coffee/tea maker
Connecting/adjoining rooms available
Cribs/infant beds available
Daily housekeeping
Designer toiletries
Desk
Flat-panel TV
Free local calls
Free long-distance calls
Free toiletries
Free WiFi
Free wired Internet
Hair dryer
In-room safe
Iron/ironing board
Microwave
Number of bathrooms - 1
Partially open bathroom
Phone
Premium TV channels
Private bathroom
Refrigerator
Rollaway/extra beds (surcharge)
Satellite TV service
Shower/tub combination
Airport & Shuttle Information
Ontario Airport 70 miles
Local Shuttle Info: Taxi service, city buses
About Holiday Inn Express
Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
