Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Best Western Plus Heritage Inn
Below are the verified reviews from guests that we have booked recently:
"Great Stay"
Overall Score5.0/5
Our high school football team stayed one night before a playoff game. Rooms were ready and everything went very smoothly which is not a given when booking 15 rooms. The staff was easy to deal with in the booking process. Would not hesitate to use again.
Midge M. (Group coordinator, booked 15 rooms), from
16-Dec-2019
Verified Review, stayed from Fri Dec 13 to Sat Dec 14 2019 at a $157.69 group rate (5% discount).
"Nice Place to stay."
Overall Score4.0/5
Nice room especially shower and bed. Clean, staff are friendly and helpful. Highly recommend.
Lan J. (Individual traveler, booked 1 room), from
24-Aug-2019
Verified Review, stayed from Fri Aug 23 to Sat Aug 24 2019 at a $150.44 average nightly rate.
"Group Trip"
Overall Score4.0/5
Only complaint is the lobby was closed when we arrived. Hotel staff were very helpful and the rooms were clean.
Ian C. (Group coordinator, booked 10 rooms), from
06-May-2019
Verified Review, stayed from Fri May 03 to Sat May 04 2019 at a $139.99 group rate (3% discount).
"Great!"
Overall Score5.0/5
Really felt welcomed walking into the space. Everything was great no complaints.
Haydee N. (Individual traveler, booked 1 room), from
15-Apr-2019
Verified Review, stayed from Sat Apr 13 to Sun Apr 14 2019 at a $124.84 average nightly rate.
"A great location."
Overall Score4.0/5
This hotel staff was very welcoming and the location for our trip was really great. We were centrally located to all the colleges we needed to tour and Six Flags!
Monika V. (Group coordinator, booked 12 rooms), from
15-Apr-2019
Verified Review, stayed from Fri Apr 12 to Sat Apr 13 2019 at a $126.00 group rate (9% discount).
Summary of Verified Reviews
88
Excellent
Summary of 549 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent budget hotel. Easily accessible by car and has restaurants and bars nearby. Great rooms and fantastic service."
Location
95/100
69 reviews
"Great location, near nice bars and restaurants."Excellent parking and car access.
Service
93/100
145 reviews
"Efficient, friendly service with a nice reception."
Breakfast
92/100
90 reviews
"Great and affordable breakfast."
Cleanliness
89/100
90 reviews
"Clean hotel facilities. Clean rooms."
Amenities
83/100
27 reviews
"Great hotel buildings and entrance area."
Room
79/100
145 reviews
"Spacious and tidy rooms."Poor bathrooms and substandard room maintenance. Shower was ok.
WiFi
71/100
8 reviews
"Good internet service. Wifi quality could be improved."
Rated 87/100 based on reviews from couples.
"Great reception. Fantastic service."
Location
94/100
6 reviews
"Great location."
Service
93/100
10 reviews
"Friendly service."
Cleanliness
90/100
6 reviews
"Clean."
Breakfast
90/100
7 reviews
"Tasty breakfast."
Room
74/100
11 reviews
"Great room."
Rated 89/100 based on reviews from families.
"Clean hotel facilities. Clean."
Location
96/100
5 reviews
"Great location."
Breakfast
94/100
10 reviews
"Tasty breakfast."
Service
93/100
12 reviews
"Friendly service."
Cleanliness
91/100
10 reviews
"Clean rooms."
Room
74/100
13 reviews
"Rooms are tidy, with decent beds."
Comfort
68/100
10 reviews
"Beds are decent and generally comfortable."
Rated 88/100 based on reviews from all travelers.
"Excellent budget hotel. Easily accessible by car and has restaurants and bars nearby. Great rooms and fantastic service."
Location
95/100
66 reviews
"Great location, near nice bars and restaurants."Excellent parking and car access.
Breakfast
93/100
88 reviews
"Great and affordable breakfast."
Service
93/100
142 reviews
"Efficient, friendly service with a nice reception."
Cleanliness
89/100
89 reviews
"Clean hotel facilities. Clean rooms."
Food
87/100
24 reviews
"Delicious food."
Amenities
83/100
27 reviews
"Great hotel buildings and entrance area."
Room
79/100
142 reviews
"Spacious, clean rooms, but poorly maintained."Bathrooms and beds are acceptable. Shower was ok.
WiFi
71/100
8 reviews
"Good internet service. Wifi quality could be improved."
Rated 85/100 based on reviews from couples.
"Great reception. Fantastic service."
Location
94/100
6 reviews
"Great location."
Service
93/100
10 reviews
"Friendly service."
Cleanliness
90/100
6 reviews
"Clean."
Breakfast
90/100
7 reviews
"Tasty breakfast."
Room
74/100
11 reviews
"Great room."
Rated 91/100 based on reviews from families.
"Clean hotel facilities. Clean."
Service
94/100
11 reviews
"Friendly service."
Breakfast
94/100
10 reviews
"Tasty breakfast."
Cleanliness
91/100
10 reviews
"Clean rooms."
Room
74/100
13 reviews
"Rooms are tidy, with decent beds."
Comfort
68/100
10 reviews
"Beds are decent and generally comfortable."
Customer Reviews of Best Western Plus Heritage Inn
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
202
Very Good
159
Average
36
Poor
19
Terrible
17
true
Recent Reviews:
janetbajada
Redding, California
Trip type:
Business
Charming hotel in a bayside town
Feb 11, 2020
I was pleasantly surprised by the charming decor and spacious room at the Best Western Plus Heritage Inn in Benecia, CA. I had a large room with very nice amenities...
more »
I was pleasantly surprised by the charming decor and spacious room at the Best Western Plus Heritage Inn in Benecia, CA. I had a large room with very nice amenities including a very cool, modern bathroom and an ultra comfy bed. They provide a wide range of breakfast options in a bright and cheery space. This hotel has become my new go-to for travel to the region.
Check in with Asia simply outstanding.
Staff is friendly and pays attention to detail, especially in keeping property clean and inviting. Dining area very well staffed with fantastic personnel who...
more »
Check in with Asia simply outstanding. Staff is friendly and pays attention to detail, especially in keeping property clean and inviting. Dining area very well staffed with fantastic personnel who again pay attention to detail, making for a very enjoyable guest experience.
I somehow got upgraded to a suite and all I can say is this room was better than my room in Universal Studios last year! Big, ROOMY, a kitchenette and...
more »
I somehow got upgraded to a suite and all I can say is this room was better than my room in Universal Studios last year! Big, ROOMY, a kitchenette and a large living area! I was able to stay comfortably and even exercise in my room every morning with my exercise app in my phone. Thanks again!!!!!
The hotel is located to freeway and easy access. But it is very quite for sleeping. The front desk staff are very friendly. The room is clean and comfortable. And...
more »
The hotel is located to freeway and easy access. But it is very quite for sleeping. The front desk staff are very friendly. The room is clean and comfortable. And the breakfast is quite enough. It is a good choice in Benecia.
Whenever we are in the Benicia area, we make a point to stay at Best Western Heritage Inn. It is easily reached, since it is very close to the 780...
more »
Whenever we are in the Benicia area, we make a point to stay at Best Western Heritage Inn. It is easily reached, since it is very close to the 780 freeway. Breakfast is included in the price of a night's stay.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
Guests at our Benicia hotel are located close to the Six Flags® Discovery Kingdom, the perfect destination for thrill seekers and families.If you are looking for a hotel near San Francisco or a hotel minutes from Napa Valley, welcome to your home away from home. Our Benicia hotel features an unbeatable location, a great value and spacious rooms. Located off Highway 780, it is simple to explore the region, and commutes are always quick. While our location close to San Francisco and Napa Valley is a huge draw, it is the quality of service and accommodations that really make us stand out.Monday through Thursday enjoy an evening reception with drinks and hors d'oeuvres. Our friendly staff is happy to provide recommendations on shopping, dining, and fishing hot spots. Whether you are here for Six Flags® Discovery Kingdom nearby or to visit San Francisco's Fisherman's Wharf, we are happy to provide you with quiet, well-appointed rooms so you can rest in between adventures.Many of our Benicia hotel guests are in the area to tour the local wineries. Pets are always welcome, and we offer a great location to see all the sites in the Bay Area. From a relaxing getaway to a full schedule of thrills and recreation, our guests can do it all easily. If you need any recommendations, we are happy to oblige, and we know all the best dining and boutiques in the area.Our Benicia hotel is also popular with business travelers in town with Bio-Rad Laboratory, Shell Oil Refinery in Martinez, CA, Valero Oil Refinery and the Army National Guard. If you have business to attend to, rest assured that your quiet room is conducive to getting it done quickly so that you can indulge in some sightseeing, too.Reserve your stay at Best Western Plus Heritage Inn today, and start planning the itinerary!
Amenities / Features
Air conditioning
Blackout drapes/curtains
Cable TV service
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
Flat-panel TV
Free cribs/infant beds
Free dial-up Internet access
Free local calls
Free toiletries
Free weekday newspaper
Free WiFi
Free wired Internet
Hair dryer
In-room climate control (air conditioning)
In-room safe
Iron/ironing board
Microwave
Number of bathrooms - 1
Partially open bathroom
Phone
Premium bedding
Premium TV channels
Refrigerator
Rollaway/extra beds (surcharge)
Shower/tub combination
Sleep Number by Select Comfort mattress
Turndown service
Yard
Airport & Shuttle Information
Oakland 30miles, SFO 40miles, Sacramento 55miles
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Breakfast Hot Buffet: Menu varies daily from Egg/Sausage Burrito, Egg/Chorizo Burrito, Egg/Ham Burrito, Egg/Sausage muffin, Egg/Ham Muffin or Egg/Biscuit/Gravy, Waffles and Peanut butter and Jelly daily.
Internet / WiFI
Free Wi-Fi
About Best Western Plus
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
Fitness room, laundry room, and business center also available
FREE high-speed internet, local calls, and long distance access
Breakfast is available
For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Seasonality of Hotel Rates at Best Western Plus Heritage Inn
The chart above shows seasonality of prices for both our group rates and the best individual traveler rates our system could find at the time the group/meeting bid was placed. The best group rate shown is 17.3% in July 2018 and the highest average individual rate is $174 in the month of July 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Heritage Inn in a month when rates are lower.
