Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Comfort Inn & Suites Hazelwood St. Louis
Below are the verified reviews from guests that we have booked recently:
"Pleasant Stay"
Overall Score5.0/5
Nice room, comfy beds, tasty breakfast and good location.
Anne C. (Individual traveler, booked 1 room), from
13-Sep-2019
Verified Review, stayed from Thu Sep 12 to Fri Sep 13 2019 at a $77.40 average nightly rate.
Summary of Verified Reviews
80
Good
Summary of 355 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good family hotel. Great rooms and fantastic service."
Location
89/100
20 reviews
"Great location."
Service
85/100
86 reviews
"Friendly service and great reception."
Cleanliness
84/100
49 reviews
"Clean hotel facilities. Clean rooms."
Breakfast
83/100
57 reviews
"Tasty breakfast."
Room
77/100
96 reviews
"Great beds in clean and decently sized rooms."Rooms are small and with poor maintenance and A/C.
Value
68/100
15 reviews
"Fairly good value for money."
Comfort
65/100
53 reviews
"Reasonably comfortable rooms but small bathrooms."Quiet rooms with comfortable beds but insufficient air conditioning.
Pool
60/100
15 reviews
"Ordinary pool."
Rated 81/100 based on reviews from families.
"Friendly service. Tasty breakfast."
Service
85/100
7 reviews
"Friendly service."
Breakfast
78/100
6 reviews
"Tasty breakfast."
Room
71/100
6 reviews
"Excellent rooms with wonderful beds."
Comfort
62/100
6 reviews
"Relatively comfortable, with good beds."
Rated 75/100 based on reviews from couples.
"Clean. Clean rooms."
Service
82/100
7 reviews
"Fantastic service."
Room
71/100
10 reviews
"Great room."
Comfort
61/100
7 reviews
"Comfortable."
Rated 76/100 based on reviews from all travelers.
"Very good family hotel. Great rooms and fantastic service."
Location
91/100
18 reviews
"Great location."
Service
85/100
85 reviews
"Friendly service and great reception."
Cleanliness
83/100
48 reviews
"Clean hotel facilities. Clean rooms."
Breakfast
83/100
57 reviews
"Tasty breakfast."
Room
78/100
93 reviews
"Great beds in clean and decently sized rooms."Small bathrooms and poor room maintenance.
Comfort
66/100
50 reviews
"Reasonably comfortable rooms but small bathrooms."Peaceful rooms with great beds.
Pool
60/100
15 reviews
"Ordinary pool."
Rated 76/100 based on reviews from families.
"Friendly service. Tasty breakfast."
Service
85/100
7 reviews
"Friendly service."
Breakfast
78/100
6 reviews
"Tasty breakfast."
Room
71/100
6 reviews
"Excellent rooms with wonderful beds."
Comfort
62/100
6 reviews
"Relatively comfortable, with good beds."
Rated 75/100 based on reviews from couples.
"Fantastic service. Great room."
Service
82/100
6 reviews
"Fantastic service."
Room
70/100
8 reviews
"Room is all right."
Comfort
60/100
5 reviews
"Comfortable."
Customer Reviews of Comfort Inn & Suites Hazelwood St. Louis
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
338
Very Good
106
Average
38
Poor
14
Terrible
23
true
Recent Reviews:
jolener891
Excellent Friendly Helpful Customer Service
Jul 1, 2020
I recently had the pleasure of calling this hotel, twice. I was having trouble figuring something out on my reservation. Even though I booked through a third party both people...
more »
I recently had the pleasure of calling this hotel, twice. I was having trouble figuring something out on my reservation. Even though I booked through a third party both people I spoke to were kind, patient and extremely helpful. Went out of their way to find a phone number for me and were just NICE. Thank you to those I spoke with for not getting frustrated with me and my endless struggle with technology.
comforthazelwoodmo, Hotel Manager at Comfort Inn & Suites Hazelwood, responded to this review
Hello Jolener,
Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again.
Answered all my questions and then asked what they could do in addition to make my stay good. Room was clean and bed was comfortable. I asked if I could...
more »
Answered all my questions and then asked what they could do in addition to make my stay good. Room was clean and bed was comfortable. I asked if I could get a copy of my bill and they brought it right up to my room.
comforthazelwoodmo, Hotel Manager at Comfort Inn & Suites Hazelwood, responded to this review
Hello Guest,
It is really incredible to see your positive feedback. Our team is very much delighted with your appreciation. Glad to see that you very much liked the location and the stay. We eagerly await you to welcoming you again.
Everything was nice. The rooms were clean breakfast was good. No complaints truck parking was “real truck parking”
The bed were nice and comfy. Front desk was awesome. Cleaning staff...
more »
Everything was nice. The rooms were clean breakfast was good. No complaints truck parking was “real truck parking” The bed were nice and comfy. Front desk was awesome. Cleaning staff was great. When we ask for extra towels front desk didn’t give us a hard time. Greatly appreciated.
comforthazelwoodmo, Hotel Manager at Comfort Inn & Suites Hazelwood, responded to this review
Dear Guest,
Greetings from the Comfort Inn & Suites Hazelwood. Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating the room, amenities, staff and the breakfast is highly appreciated. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. We will be really excited to welcome you again.
It was a nice hotel for a one night stay on a quick family trip. Room was clean and smelled nice. Pool was great and kids loved it. Only concern...
more »
It was a nice hotel for a one night stay on a quick family trip. Room was clean and smelled nice. Pool was great and kids loved it. Only concern is had to leave really early the next morning and they had the front doors chained and locked.
comforthazelwoodmo, Hotel Manager at Comfort Inn & Suites Hazelwood, responded to this review
Hello Elizabeth,
Thanks for your stay at the Comfort Inn & Suites Hazelwood. I appreciate your feedback and telling us the positive and negative sides of your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon,
My wife, one of our sons and I stayed at this hotel. We got a big double room with 3 queen size beds. Everything was very clean. Receptionist were great....
more »
My wife, one of our sons and I stayed at this hotel. We got a big double room with 3 queen size beds. Everything was very clean. Receptionist were great. Breakfast was very good. The only problem is that we could not swim in the hotel's swimming pool because the water was extremely cold.
comforthazelwoodmo, Hotel Manager at Comfort Inn & Suites Hazelwood, responded to this review
Hello Eduardo,
It is wonderful to hear that your stay at the Comfort Inn & Suites Hazelwood was a nice experience. Thanks to you for appreciating our staff, room, amenities, and breakfast. We are overwhelmed and privileged to have guests like you. Needless to say, we look forward to seeing you back with us again.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
Friendly accommodating staff. Clean comfortable modern TURULY YOURS rooms.
Special features for groups larger then 15 rooms based on availability:
- Complementary 15x15 meeting room, ideal for small events.
- Waiver to bring your own food or caterer.
- Complementary tables & chairs to manage & set up your own events.
Hotel features:
- Indoor heated pool, exercise room & spacious public areas.
- American grill, Pub & club next door, (lunch & dinner hours)
- Available guest laundry, copy & fax services on site.
- Numerous restaurants & shopping within walking distance to choose from.
All guest rooms feature:
- Cable TV, Iron and board, Hairdryer, microwave, fridges, In-room coffee.
- Complementary hot breakfast bar,
- Complementary phone calls to main land USA
- Complementary WiFi access.
Family suite features:
- Separate sitting, bed room & two bathrooms.
- Specious area for small family’s comfort.
Hotel limitations:
- Large Bus Parking may be difficult during busy weekends.
- Smi-truck parking is NOT PREMITTED
- Quiet hours are from 10am to 10pm.
Green Sustainability
Yes
Amenities / Features
Air conditioning
Alarm clock
Bus parking
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Ironing facilities
Laundry facilities
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Private bathroom in room
Private car parking
Quiet location
Radio in room
Shower
Swimming pool - indoor
Telephone
Telephone in all rooms
Television
TV room
Airport & Shuttle Information
Lambert-St. Louis International Airport®
Bus Services:
Vandalia Bus Lines
Airshuttle Transportation Services
Best Transportation of St. Louis
Bogey Hills Limousine & Transportation Jed Limousine
Local Shuttle Info: Uber or lyft is best option from airport
Breakfast Information
Complimentary Hot breakfast bar
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Complimentary onsite parking
Internet / WiFI
Complimentary wifi
About Comfort Inns
Hot breakfast items with two waffle flavors, meat, and eggs
Free high-speed internet access and daily newspaper
Flat-panel TV's in each room
Pool and/or exercise facilities available based on location
Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.
Seasonality and Projections at Comfort Inn & Suites
Above shows fluctuations of room prices for both our group quotes and the lowest individual traveler prices our rate checker could find at the time the group bid was entered. The best group or meeting displayed is 20.6% in the month of March 2019 and the highest average individual rate is $127 in the month of May 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Inn & Suites in a month when rates are lower.
