Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Excellent Customer Service"
Overall Score5.0/5
Our stay was very comfortable! Staff was excellent and helped me upgrade to a bigger room so that me and my bridal party can get ready comfortably. Management also sent over a bag of goodies for congratulations on our wedding! Really enjoyed our stay.
Diana R. (Group coordinator, booked 10 rooms), from
08-Nov-2019
Verified Review, stayed from Thu Oct 31 to Sun Nov 03 2019 at a $164.00 group rate.
Summary of Verified Reviews
87
Excellent
Summary of 1,602 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent highway hotel. Close to Pleasant. Easily accessible by car and close to shopping areas."
Location
93/100
234 reviews
"Great location. Great accessibility by car with affordable parking."Centrally located, near restaurants, bars, and shopping.
Value
92/100
97 reviews
"Best value for money. Fair breakfast prices."
Breakfast
91/100
274 reviews
"Great and affordable breakfast."
WiFi
85/100
11 reviews
"Good internet service. Average wifi quality."
Service
80/100
327 reviews
"Professional service and good reception."Housekeeping and management are lacking.Hotel security can be an issue. Booking process is sufficient.
Room
76/100
490 reviews
"Rooms are large, new and clean with well-equipped kitchenettes."Decent beds and minibars. People dislike the TVs, A/C, and furniture.Bathrooms are large but with substandard cleaning. Shower was ok.
Rated 82/100 based on reviews from families.
"New rooms. Accessible parking."
Location
94/100
48 reviews
"Great location with good access by car."Shopping, restaurants and bars in the area are great.
Value
91/100
16 reviews
"Best value for money. Fair breakfast prices."
Breakfast
91/100
68 reviews
"Great and affordable breakfast."
Service
70/100
59 reviews
"Reception and service are alright."Service generally professional but some complaints about housekeeping.
Room
69/100
87 reviews
"Rooms are mediocre with standard beds, however there are complaints about bathrooms."New, large rooms, and good kitchenettes.Poorly-maintained rooms with subpar furniture and TVs.
Rated 86/100 based on reviews from couples.
"Clean rooms. Great reception."
Location
93/100
14 reviews
"Great location."
Breakfast
91/100
21 reviews
"Tasty breakfast."
Service
77/100
14 reviews
"Friendly service and great reception."
Room
71/100
36 reviews
"Large rooms with nice kitchenettes."Rooms are fairly clean, though poorly-maintained.
Comfort
65/100
13 reviews
"Spacious, quiet comfortable rooms, but very noisy."
Rated 85/100 based on reviews from solo travelers.
"Good kitchenette. Best value for money."
Breakfast
91/100
6 reviews
"Tasty breakfast."
Service
79/100
7 reviews
"Fantastic service."
Room
70/100
10 reviews
"Great room."
Comfort
66/100
7 reviews
"Comfortable."
Rated 88/100 based on reviews from business travelers.
"Fantastic service. Great room."
Service
80/100
6 reviews
"Fantastic service."
Rated 84/100 based on reviews from all travelers.
"Excellent highway hotel. Close to Pleasant. Easily accessible by car and close to shopping areas."
Location
93/100
213 reviews
"Great location."Centrally located, near restaurants, bars, and shopping.Convenient car access and well-priced parking. Average parking.
Breakfast
92/100
239 reviews
"Great and affordable breakfast."
Value
91/100
85 reviews
"Best value for money. Fair breakfast prices."
WiFi
83/100
10 reviews
"Good internet service. Average wifi quality."
Service
81/100
306 reviews
"Professional service and good reception."Housekeeping and management are lacking.Hotel security can be an issue. Booking process is sufficient.
Room
76/100
448 reviews
"Rooms are large, new and clean with well-equipped kitchenettes."Decent beds and minibars. People dislike the TVs, A/C, and furniture.Bathrooms are large but with substandard cleaning. Shower was ok.
Rated 81/100 based on reviews from families.
"New rooms. Great shopping."
Location
93/100
43 reviews
"Great location with good access by car."Shopping, restaurants and bars in the area are great.
Value
91/100
15 reviews
"Best value for money. Fair breakfast prices."
Breakfast
91/100
61 reviews
"Great and affordable breakfast."
Service
71/100
53 reviews
"Professional service and acceptable reception, but less impressive housekeeping."
Room
68/100
76 reviews
"Rooms, bathrooms and beds are decent."New, large rooms, and good kitchenettes.Poorly-maintained rooms with subpar furniture and TVs.
Rated 83/100 based on reviews from couples.
"Great reception. Clean rooms."
Location
93/100
12 reviews
"Great location."
Breakfast
91/100
18 reviews
"Tasty breakfast."
Service
77/100
13 reviews
"Friendly service and great reception."
Room
70/100
33 reviews
"Rooms spacious and relatively tidy. Rooms need regular maintenance."
Comfort
64/100
11 reviews
"Rooms are big and moderately comfortable."
Rated 84/100 based on reviews from solo travelers.
"Spacious rooms. Best value for money."
Breakfast
91/100
5 reviews
"Tasty breakfast."
Service
79/100
6 reviews
"Fantastic service."
Room
71/100
9 reviews
"Great room."
Comfort
67/100
6 reviews
"Comfortable."
Rated 85/100 based on reviews from business travelers.
"Fantastic service. Great room."
Service
80/100
6 reviews
"Fantastic service."
Rated 85/100 based on reviews from all travelers.
"Excellent highway hotel. Close to Pleasant. Easily accessible by car and close to shopping areas."
Customer Reviews of Hyatt House Pleasant Hill
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
416
Very Good
197
Average
55
Poor
26
Terrible
28
true
Recent Reviews:
dougweatherby
Nice hotel
Feb 16, 2020
Hotel was nice and clean. staff was helpful. Breakfast was not as good as expected. The bed was not a comfortable as hoped or experienced in the past at hyatt...
more »
Hotel was nice and clean. staff was helpful. Breakfast was not as good as expected. The bed was not a comfortable as hoped or experienced in the past at hyatt hotels. Not a deal Breaker would stay here again.
Excellent Service, Great Rooms, Located Near lots of great shopping places and restaurants. Loved the staff and the breakfast choices. They made it simple and easy to check out, check...
more »
Excellent Service, Great Rooms, Located Near lots of great shopping places and restaurants. Loved the staff and the breakfast choices. They made it simple and easy to check out, check in and extend the stay with no hassle!
I would highly recommend satying at the Hyatt in Plesant Hill. The rooms are beautiful and it is located near the movie theater and plenty of great places to eat....
more »
I would highly recommend satying at the Hyatt in Plesant Hill. The rooms are beautiful and it is located near the movie theater and plenty of great places to eat. The location is within walking distance of lots of good food and entertainment.
The accommodations are nice. The place is clean and modern. The location is near excellent and not far from the city, and shopping. The one problem I had is that...
more »
The accommodations are nice. The place is clean and modern. The location is near excellent and not far from the city, and shopping. The one problem I had is that there was no outside security cameras or detail. In today's times with so much going on this is hard to imagine let alone to be true in a place like Hyatt.
I love the Hyatt House. I love everything about the hotel from the spacious rooms to the breakfast in the morning. I plan on staying again very soon. I will...
more »
I love the Hyatt House. I love everything about the hotel from the spacious rooms to the breakfast in the morning. I plan on staying again very soon. I will try others soon as I have only enjoyed Pleasant Hill.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
HYATT House in Pleasant Hill will make your life easier by providing a welcoming, comfortable and positively memorable hotel experience. Our all inclusive rates will be an over all cost savings without sacrificing quality. We’ll reduce your risk by inspecting each suite upon check out to ensure that the hotel functions properly and that our guests will experience the maximum comfort. Our unique location adjacent to downtown Pleasant Hill’s Crescent Plaza affords our guests the comfort and convenience of a neighborhood location.
Our Studio suite gives you plenty of room to live. In addition to the separate large bathroom, walk-in closet and TV, we offer a living area with sofa, TV and DVD player, as well as a fully-equipped kitchen. The suite also has a dedicated work space, including a full-size desk, dual-line phone, voice mail and complimentary high-speed internet access.
Our one-bedroom suite gives you plenty of privacy - plus space to spread out and relax. In addition to the separate bedroom with its own bath, walk-in closet and TV, we offer a living area with sofa, TV and DVD player, as well as a fully-equipped kitchen. The suite also has a dedicated work space, including a full-size desk, dual-line phone, voice mail and complimentary high-speed internet access.
Our two-bedroom suite is the perfect solution when you need that extra space and privacy. Each bedroom has its own bathroom, closet, TV, phone and private voice mailbox. The shared living area is equipped with a sofa, TV and DVD player and a fully-equipped kitchen. And we can even bill each room separately, if it's more convenient
Green Sustainability
The property participates in EarthView. EarthView is HHM’s triple bottom line sustainability program and reflects the company’s commitment to implementing sustainable and innovative practices that will benefit the performance of our business, the environment, and our local and global communities.
EarthView Phase I Initiatives
Energy & Water Conservation:
Install energy efficient lighting
Establish standardized thermostat set points
Implement towel and linen reuse program
Formalize preventative maintenance schedules
Use Energy Star Portfolio Manager
Establish energy and water efficient purchasing policy
Waste:
Establish in-room recycling program
Discontinue use of Styrofoam
Purchase recycled content paper products
Discontinue guest room phone books
Use sustainable key cards
Community Engagement:
Participate in Clean the World program
Identify EcoLeaders
Amenities / Features
Air conditioning
Coffee/tea maker
Cookware, dishware, and utensils
Daily housekeeping
Designer toiletries
Desk
Digital TV service
Dishwasher
Flat-panel TV
Free cribs/infant beds
Free newspaper
Free WiFi
Free wired Internet
Full-sized refrigerator/freezer
Hair dryer
Hypo-allergenic bedding available
Iron/ironing board
Kitchen
Microwave
Oven
Phone
Pillowtop mattress
Premium bedding
Premium TV channels
Recycling
Separate sitting area
Stovetop
Airport & Shuttle Information
Close to Oakland Airport, BART (Bay Area Rapid Transit), taxi and private shuttle available.
Local Shuttle Info: We provide local van services from 7:30am - 10:00am and from 3:00pm - 7:00pm, Monday through Friday, within a five mile radius of the hotel. Reservations for the van are required 24 hours in advance are subject to availability.
Breakfast Information
Complimentary breakfast buffet offered daily from 6:30-9:30am Mon -Friday & 7:00-10:00am Saturday & Sunday. Breakfast buffet includes a cook to order omelet station.
Parking Info
Complimentary self parking
Internet / WiFI
Complimentary Wi-fi
About Hyatt House
Upscale, but with all the comforts of home for extended stay guests
Full-sized kitchens and living room space
Free Wi-Fi with remote printing anywhere
Flat-panel TV's and pet friendly
Savory omelet breakfast bar
24/7 Guest Market offering salads, sandwiches, and snacks
The convenience of a restaurant delivery service
24-hr fitness facility, business center, and laundry room
Flexible meeting space and training area
Hyatt House also has a wonderful outdoor social meeting and cooking space with BBQ grills and a fire pit on those cold nights
The Hyatt House highlights above are subject to change without notice.
Group vs. Individual Rates at Hyatt House Pleasant Hill
The graph above is trends of room rates for both our group rates and the lowest online individual prices our system could find at the time the group/meeting bid was placed. The best group/meeting rate displayed is 44.2% in the month of May 2020 and the highest average individual rate is $327 in the month of May 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt House Pleasant Hill in a month when rates are lower.
