Ayres Hotel Ontario at the Mills Mall

4395 Ontario Mills Pkwy, Ontario, CA 91764 US near Exit 57 on I-10 (~0.2mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Ontario Mills Shopping Mall
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Very Good
4.5/5

Based on 577 guest reviews

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  • Outdoor pool
  • Free reception
  • Free wired Internet
  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free shopping center shuttle
  • Free area shuttle
  • Free airport transportation
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12/02/2020 - 12/03/2020
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Ayres Hotel Ontario at the Mills Mall

Below are the verified reviews from guests that we have booked recently:
"Okay room but needs better temperature controls."
Overall Score3.0/ 5
The staff was very friendly and helpful. The hotel elevator needs work and parts of the hotel are dated. The room was average and well cleaned. The temperature controls made for a difficult stay, the room was either too hot or too cold. The A/C unit needs to be updated.
(Individual traveler, booked 1 room), from US flag
14-Aug-2019 Verified Review, stayed from Wed Aug 07 to Fri Aug 09 2019 at a $179.00 average nightly rate.

Summary of Verified Reviews

87
Excellent

Summary of 940 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 87/100 based on reviews from all travelers.

"Excellent family hotel. Close to Ontario Mills Mall. Fantastic service. Great location."

Bar

100/100
6 reviews

"Bar is awesome."

Location

97/100
145 reviews

"Great location with good access by car." Shopping, restaurants and bars in the area are great. Good access to airport.

Service

92/100
285 reviews

"Great, friendly housekeeping." Professional service, management and reception. Good shuttle service.

WiFi

86/100
12 reviews

"Good internet service. Average wifi quality."

Breakfast

83/100
123 reviews

"Great and affordable breakfast."

Cleanliness

76/100
150 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so." Pool in need of cleaning.

Room

72/100
259 reviews

"Big, clean rooms, with great beds and decent TVs." Outdated, poorly maintained rooms with insufficient A/C. Bathrooms are not great, but moderately clean. Guests didn't love the furnishing or kitchenettes. Shower can be a problem.

Amenities

39/100
65 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Architecture not so nice.

Rated 86/100 based on reviews from families.

"Comfortable beds. Friendly service."

Location

98/100
12 reviews

"Great location near lots of shopping."

Service

89/100
22 reviews

"Friendly service and great reception."

Breakfast

81/100
14 reviews

"Tasty breakfast."

Cleanliness

75/100
13 reviews

"Clean rooms."

Room

66/100
29 reviews

"Rooms are alright, but bathrooms are not great." Large, clean rooms with excellent beds.

Comfort

66/100
16 reviews

"Decently comfortable, spacious rooms with great beds."

Vibe

45/100
6 reviews

"Vibe is not too good."

Amenities

39/100
5 reviews

"Amenities are not the best."

Rated 85/100 based on reviews from couples.

"Great shopping. Clean rooms."

Location

96/100
11 reviews

"Great location near lots of shopping."

Service

89/100
9 reviews

"Fantastic service."

Breakfast

82/100
6 reviews

"Tasty breakfast."

Cleanliness

79/100
5 reviews

"Clean rooms."

Room

66/100
12 reviews

"Clean, reasonable rooms."

Rated 63/100 based on reviews from business travelers.

"Great room."

Room

62/100
6 reviews

"Room is all right."

Rated 87/100 based on reviews from all travelers.

"Excellent family hotel. Close to Ontario Mills Mall. Fantastic service. Great location."

Bar

100/100
6 reviews

"Bar is awesome."

Location

97/100
126 reviews

"Great location near the airport." Shopping, restaurants and bars in the area are great. Good car access, but so-so parking.

Service

92/100
275 reviews

"Great, friendly housekeeping." Professional service, management and reception.

Breakfast

85/100
112 reviews

"Great and affordable breakfast."

WiFi

84/100
10 reviews

"Good internet service. Average wifi quality."

Cleanliness

77/100
146 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so." Pool in need of cleaning.

Room

71/100
252 reviews

"Big, clean rooms, with great beds and decent TVs." Outdated, poorly maintained rooms with insufficient A/C. Bathrooms are not great, but moderately clean. Guests didn't love the furnishing or kitchenettes. Shower can be a problem.

Amenities

39/100
62 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Architecture not so nice.

Rated 83/100 based on reviews from families.

"Comfortable beds. Friendly service."

Location

98/100
9 reviews

"Great location near lots of shopping."

Service

89/100
21 reviews

"Friendly service and great reception."

Breakfast

83/100
12 reviews

"Tasty breakfast."

Cleanliness

77/100
12 reviews

"Clean rooms."

Comfort

66/100
14 reviews

"Decently comfortable, spacious rooms with great beds."

Room

65/100
28 reviews

"Rooms are alright, but bathrooms are not great." Large, clean rooms with excellent beds.

Vibe

45/100
6 reviews

"Vibe is not too good."

Rated 88/100 based on reviews from couples.

"Clean rooms. Great shopping."

Location

96/100
7 reviews

"Great location."

Service

89/100
9 reviews

"Fantastic service."

Breakfast

82/100
6 reviews

"Tasty breakfast."

Cleanliness

79/100
5 reviews

"Clean rooms."

Room

66/100
12 reviews

"Clean, reasonable rooms."

Rated 92/100 based on reviews from all travelers.

"Excellent family hotel. Close to Ontario Mills Mall. Fantastic service. Great location."

Location

98/100
8 reviews

"Great location."

Service

93/100
6 reviews

"Fantastic service."

Breakfast

78/100
6 reviews

"Tasty breakfast."

Review Semantics by TrustYou

Property Description

With a stay at Ayres Hotel Ontario at the Mills Mall, you'll be centrally located in Ontario, within a 5-minute drive of Ontario Mills Shopping Mall and Ontario Convention Center. This hotel is 5.5 mi (8.8 km) from Victoria Gardens and 4.8 mi (7.7 km) from Auto Club Speedway.

Take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Toyota Arena - 1.3 km / 0.8 mi
Ontario Mills Shopping Mall - 1.5 km / 0.9 mi
Scandia Amusement Park - 2.8 km / 1.7 mi
Rancho Cucamonga Epicenter - 4.8 km / 3 mi
Benacare Medical Center - 4.9 km / 3 mi
Ontario Convention Center - 5.1 km / 3.2 mi
Kindred Hospital Rancho - 5.3 km / 3.3 mi
Auto Club Speedway - 7.7 km / 4.8 mi
Victoria Gardens - 8.8 km / 5.5 mi
Museum of History and Art - 9 km / 5.6 mi
Kindred Hospital Ontario - 9.5 km / 5.9 mi
San Antonio Hospital Foundation - 10.4 km / 6.5 mi
San Antonio Regional Hospital - 10.9 km / 6.8 mi
Corona Medical Center - 13 km / 8.1 mi
Goose Creek Golf Club - 15.1 km / 9.4 mi

The nearest airports are:
Los Angeles - Ontario Intl. Airport (ONT) - 5 km / 3.1 mi
San Bernardino, CA (SBD-San Bernardino Intl.) - 33.5 km / 20.8 mi
Fullerton, CA (FUL-Fullerton Municipal) - 55.3 km / 34.3 mi

The preferred airport for Ayres Hotel Ontario at the Mills Mall is Los Angeles - Ontario Intl. Airport (ONT).

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Ontario? This hotel has facilities measuring 800 square feet (74 square meters), including a meeting room. A roundtrip airport shuttle is complimentary at scheduled times, and a train station pick-up service is also provided at no charge.

Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site. Guests can get around on the complimentary shuttle, which operates within 5 mi.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Dry cleaning/laundry service
  • Shopping on site
  • Outdoor pool
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Free reception
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 74
  • Free wired Internet
  • Spa tub
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Designated smoking areas
  • Well-lit path to entrance
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Number of buildings/towers - 1
  • Total number of rooms - 105
  • Number of floors - 4
  • No rollaway/extra beds available
  • Free shopping center shuttle
  • Free area shuttle
  • Free airport transportation
  • One meeting room
  • Luggage storage
  • Free breakfast
  • Multilingual staff
  • 24-hour front desk
  • Electric car charging station
  • Free train station pickup
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Hiking/biking trails nearby
  • Laundry facilities
  • Use of nearby fitness center (discount)
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 800
  • 24-hour business center
  • Concierge services

Airport & Shuttle Information

Free shuttle to and from Ontario Airport.

Local Shuttle Info: Hotel shuttle available 24 hours on demand. Shuttle anywhere within 5 miles of the hotel, based on availability.

Breakfast Information

Complimentary full, hot, buffet-style breakfast. Weekday hours: 6:00am -9:00am. Weekend hours: 7:00am -10:00am.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No Pets

Misc Fees / Policies

You'll be asked to pay the following charges at the property:

  • Deposit: USD 125 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Property confirms they are implementing enhanced cleaning measures

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