Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Country Inn & Suites by Radisson Chicago O'hare South Il
Below are the verified reviews from guests that we have booked recently:
"Convenient, clean and welcoming."
Overall Score5.0/5
My husband’s sons drove in from Detroit and from the 1st they were pleased w/the king sized beds and the really nice b fast in the morning. This location is very close to The Grove of Elmhurst Skilled Nursing Home. Hasan, Manager spoke to me in the phone and he was so kind and polite I relaxed knowing that Dan and Doug Speck would be just fine. Thank you. Marilyn Hanrahan Speck. I will recommend this hotel in the future to others.
Doughlas S. (Individual traveler, booked 1 room), from
12-Oct-2019
Verified Review, stayed from Thu Oct 10 to Sat Oct 12 2019 at a $94.09 average nightly rate.
Summary of Verified Reviews
73
Fair
Summary of 2,020 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Best value for money. Fair breakfast prices. Free internet."
Service
79/100
499 reviews
"Fairly professional and warm service, but poor management."Good shuttle service.
Breakfast
77/100
291 reviews
"Great and affordable breakfast."
Location
74/100
263 reviews
"Great location near the airport."Easy car access but inadequate parking.Good shopping, and reasonably central location.Restaurants & bars in the area are ok.
WiFi
74/100
22 reviews
"Fast and cheap WiFi."
Pool
56/100
136 reviews
"Acceptable pools with some cleanliness complaints."
Wellness
55/100
69 reviews
"Average wellness and fitness area."Wellness & sports facilities could use better cleaning.
Room
55/100
598 reviews
"Rooms spacious and relatively tidy."Out-dated, poorly maintained rooms with complaints about beds and minibars.Disappointing TV's, furnishings, air conditioning and bathrooms.Shower can be a problem.
Bar
14/100
7 reviews
"Bar could improve."
Rated 69/100 based on reviews from families.
"Excellent value. Good service."
Value
94/100
18 reviews
"Best value for money."
Service
76/100
79 reviews
"Nice reception with friendly service and standard housekeeping."Shuttle service is ok.
Location
75/100
37 reviews
"Great location near the airport. Parking is rare."
Breakfast
73/100
44 reviews
"Tasty breakfast."
Pool
55/100
25 reviews
"Acceptable pools with some cleanliness complaints."
Wellness
47/100
11 reviews
"Wellness & sports facilities could be improved."
Room
46/100
96 reviews
"Old, poorly maintained, but acceptably clean rooms."Bathrooms, furniture, TV's, and beds not up to standard.Shower can be a problem.
Rated 77/100 based on reviews from couples.
"Friendly service. Great location."
Breakfast
80/100
6 reviews
"Tasty breakfast."
Service
80/100
16 reviews
"Friendly service."
Location
71/100
7 reviews
"Great location."
Room
52/100
12 reviews
"Rooms are alright, but bathrooms are not great."
Cleanliness
46/100
7 reviews
"Could use a good cleaning."
Amenities
33/100
7 reviews
"Hotel buildings could use some improvement."
Rated 81/100 based on reviews from solo travelers.
"Tasty breakfast. Friendly service."
Service
78/100
6 reviews
"Friendly service."
Breakfast
72/100
9 reviews
"Tasty breakfast."
Room
52/100
8 reviews
"Room is all right."
Rated 76/100 based on reviews from business travelers.
"Fantastic service. Great location."
Service
79/100
8 reviews
"Fantastic service."
Room
51/100
8 reviews
"Room is all right."
Rated 74/100 based on reviews from all travelers.
"Fair airport hotel. Great location."
Service
79/100
7 reviews
"Fantastic service."
Location
71/100
7 reviews
"Great location near the airport."
Breakfast
69/100
6 reviews
"Breakfast is average."
Room
47/100
9 reviews
"Room needs to be improved."
Rated 69/100 based on reviews from all travelers.
"Fair airport hotel. Great location."
Value
93/100
154 reviews
"Best value for money. Fair breakfast prices. Free internet."
Breakfast
79/100
268 reviews
"Great and affordable breakfast."
Service
79/100
469 reviews
"Friendly, somewhat professional service with great reception but complaints about management."Shuttle service is ok.
Location
75/100
242 reviews
"Great location near the airport."Easy car access but inadequate parking.Good shopping, and reasonably central location.Restaurants & bars in the area are ok.
WiFi
70/100
18 reviews
"Fast and cheap WiFi. Wifi quality could be improved."
Pool
57/100
130 reviews
"Acceptable pools with some cleanliness complaints."
Wellness
56/100
66 reviews
"Average wellness and fitness area."Wellness & sports facilities could use better cleaning.
Room
55/100
564 reviews
"Large but outdated rooms, decently clean but with substandard beds."Guests complain about bathrooms, minibars, and general room maintenance.Substandard furniture, A/C, TV's and kitchenettes.Shower can be a problem.
Bar
14/100
7 reviews
"Bar could improve."
Rated 67/100 based on reviews from families.
"Excellent value. Good service."
Value
94/100
18 reviews
"Best value for money."
Service
77/100
76 reviews
"Nice reception with friendly service and standard housekeeping."Shuttle service is ok.
Location
74/100
35 reviews
"Great location near the airport. Parking is rare."
Breakfast
73/100
40 reviews
"Tasty breakfast."
Pool
55/100
23 reviews
"Acceptable pools with some cleanliness complaints."
Wellness
47/100
11 reviews
"Wellness & sports facilities could be improved."
Room
47/100
92 reviews
"Old, poorly maintained, but acceptably clean rooms."Bathrooms, furniture, TV's, and beds not up to standard.Shower can be a problem.
Rated 78/100 based on reviews from solo travelers.
"Great reception. Friendly service."
Service
78/100
5 reviews
"Fantastic service."
Breakfast
73/100
7 reviews
"Tasty breakfast."
Room
53/100
6 reviews
"Room is all right."
Rated 72/100 based on reviews from business travelers.
"Great location. Fantastic service."
Service
78/100
7 reviews
"Fantastic service."
Room
51/100
8 reviews
"Room is all right."
Rated 78/100 based on reviews from couples.
"Fantastic service. Great location."
Breakfast
80/100
5 reviews
"Tasty breakfast."
Service
80/100
11 reviews
"Fantastic service."
Location
75/100
5 reviews
"Great location."
Room
52/100
8 reviews
"Room is all right."
Amenities
31/100
5 reviews
"Hotel buildings could use some improvement."
Rated 75/100 based on reviews from all travelers.
"Fair airport hotel. Great location."
Service
76/100
9 reviews
"Fantastic service."
Breakfast
73/100
9 reviews
"Tasty breakfast."
Location
72/100
7 reviews
"Great location."
Cleanliness
48/100
12 reviews
"Room cleanliness is OK, but overall cleanliness is lacking."
Room
47/100
14 reviews
"Clean enough, but low rated, rooms."
Rated 78/100 based on reviews from all travelers.
"Fair airport hotel. Great location."
Service
82/100
5 reviews
"Fantastic service."
Customer Reviews of Country Inn & Suites by Radisson Chicago O'hare South Il
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
248
Very Good
236
Average
149
Poor
102
Terrible
130
true
Recent Reviews:
Nincia2841
Chicago, Illinois
Iffy
Feb 17, 2020
This hotel is under renovation but that doesn't explain everything. The room I was in does not appear to have been renovated - bathroom shower had what looked like an...
more »
This hotel is under renovation but that doesn't explain everything. The room I was in does not appear to have been renovated - bathroom shower had what looked like an access hole raggedly cut into the surround then left unfinished. The rugs in hallways were torn up and laying in multiple layers on top of each other in areas where no construction work was being done during my multiple day stay. And the guests were very noisy at all hours of the night. Sounded like a bowling alley above me. Also, had concerns for safety. On the last day I was there, police were at the reception area on 4 different occasions. On one of those occasions, one of them was heard telling another guest something to the effect: there's nothing they can do about it... you can give them a bad review.
The rooms were ok... bed was comfy but the pillows were not (all were extremely soft)... ample outlets... lighting good. Pool was on the smallish side but clean and nice. Breakfast was good and kept fresh by an excellent staff. Rest of the staff I could not compliment. Parking was ample.
Consider the Holiday Inn right next door where I've stayed numerous times and much prefer.
CountryInnOhareSouth, General Manager at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, responded to this review
Thank you for taking the time to provide such a detailed review. We are sorry to hear about the multiple issues you experienced concerning the cleanliness and the condition of the room, bathroom amenities as well as the charge on your card during your stay. However, please accept our heartfelt apologies if the level of service you received from our staff did not meet your expectations at that time. This is not the kind of experienced we would like you to have. Your feedback will be forwarded to the hotel management for appropriate measures that needs to be taken. We are hoping that you will give us another chance to make your stay felicitous.
Advise to stay elsewhere. Front desk was very passive. Asked me to sign some paper at check in and continued to rapidly list off points of information about our stay...
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Advise to stay elsewhere. Front desk was very passive. Asked me to sign some paper at check in and continued to rapidly list off points of information about our stay such as pool out of service and breakfast times and room location. Didn’t give time to listen and absorb what he was saying because I was signing a paper. Lots of small ants found in the room bathroom. Lots of lint/dust in the bathtub. Would have been more enjoyable if I felt comfortable to at least let the front know about ant issue. They seemed way too passive and just wanted to get stuff over with like robots. Breakfast was good tho. WiFi was alright. Pool was out of order, couldn’t be helped I guess. Location is kinda weird not much to see around there. Bed was comfortable.
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, responded to this review
Thank you for sending us a review regarding your stay. We re delighted to know that you enjoyed the breakfast in our hotel and you find our bed comfortable. We do appreciate that you pointed out the positive aspects of your stay but are even more appreciative of the opportunity to learn where we can make improvements in terms of cleanliness and order particularly at the pool area. Please also accept our sincere apologies for the unwanted guest you encountered in your room at that time and if the location of the hotel did not work for you. Your comments will be shared with the hotel management to ensure a similar incident won't occur in the future. We will be happy to welcome you again so you can see the improvement in our services.
Manager Hassan Really helpful we will become back again I will become back again nice breakfast enjoy your hot tub Thanks for Alex Latisha and I forget the breakfast guy...
more »
Manager Hassan Really helpful we will become back again I will become back again nice breakfast enjoy your hot tub Thanks for Alex Latisha and I forget the breakfast guy name Good for people parking and fly international
How is this hotel ‘by Radisson’... stay at your peril!
Feb 10, 2020
As a Gold member with Radisson I assumed this hotel would be ideal for a one night stopover close to Chicago O’Hare. It turned out to be a nightmare! Firstly...
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As a Gold member with Radisson I assumed this hotel would be ideal for a one night stopover close to Chicago O’Hare. It turned out to be a nightmare! Firstly they let me down with the shuttle pick up and when the driver finally arrived 30 minutes late and after 2 calls to their reception I was taken 15 minutes drive away to a deserted location in a shuttle bus that was a wreck inside and a disgrace. On arrival the lady at reception apologised but had no excuse for the what happened with the driver. My room smelled bad, like an old people’s home. You could see it had been cosmetically refurbished but in a very cheap way. Make no mistake, this is a very low budget hotel that should not be on the Radisson group website. I feared the worse after seeing my room and checked out some reviews which I should have done before booking. People mentioned about bed bugs and I could see why and I couldn’t summon up the courage to investigate the mattress and decided to sleep on top of the sheets instead. I booked my return shuttle with the receptionist for 5am as I had an early flight back to the UK. I checked out at 4.50 am and waited until 5:15 but no bus arrived. I asked the night receptionist who was asleep in the back office to check what was happening only to be informed that there had been no booking made for me! I was now in danger of missing my flight and had to wait until 5:45 for the shuttle to appear. The driver informed me that no booking had been made. To add insult to injury, I have now found that my bill has been charged to my Amex card even though I paid in cash and asked the sleepy receptionist to ensure the charge on my card was cancelled. This is a complete rubbish low standard hotel and you stay here at your peril or only if you can’t afford anything better. My real annoyance is that I expected something of a much better standard from a hotel ‘by Radisson’. I will be contacting Radisson to ask if they really know how bad this place is. I have asked for the manager to contact me, I left my email address with the sleepy receptionist but there has been no response or contact from him. DO NOT STAY HERE UNLESS YOU ARE ABSOLUTELY DESPERATE!
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, responded to this review
Thank you for taking the time to write a review and thank you for being a Radisson Rewards Gold member. It saddens us if you were not pleased with your stay due to the issues you had with the shuttle service, the level of service that you received from our staff, the cleanliness and condition of the hotel, the room and some of its amenities and the issues you had with the billing at that time. Our goal is to provide our valued guests with a stay accommodation that is truly clean and comfortable and we're sorry if we fell short of your expectations. If you would want further assistance, please reach out to our hotel so that we can assist you. Your observations will be directed to the department head for the appropriate corrective measures that needs to be taken. While we understand if you do not wish to return, we’d love to have the opportunity to welcome you back to provide you an experience that is truly excellent in all aspects.
Great room, great food! The jacuzzi, pool and workout room are nice inclusive choices for the price I paid. The food was fresh and had great taste. The room was...
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Great room, great food! The jacuzzi, pool and workout room are nice inclusive choices for the price I paid. The food was fresh and had great taste. The room was clean and warm when I arrived. I expected a cold room. Great stay!
CountryInnOhareSouth, General Manager at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, responded to this review
Manager, Hassan at Country Inn & Suites By Radisson, Chicago O'Hare South, IL
We appreciate the time taken to write a review of our hotel! We enjoyed reading your feedback, and are happy that you had such a nice stay! We look forward to welcoming you back soon!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
Newly Renovated 92 room hotel located near O'Hare International Airport (ORD). Hotel features Complimentary 24 Hour airport shuttle, Complimentary hot breakfast buffet,Complimentary high speed internet, indoor pool and whirlpool, exercise room and business center. Meeting space available.
Green Sustainability
Yes
Amenities / Features
Air conditioning
Blackout drapes/curtains
Cable TV service
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
Down comforter
Eco-friendly toiletries
Free cribs/infant beds
Free local calls
Free weekday newspaper
Free WiFi
Free wired Internet
Hair dryer
In-room climate control (air conditioning)
In-room safe
Iron/ironing board
Microwave
Number of bathrooms - 1
Phone
Premium TV channels
Private bathroom
Refrigerator
Rollaway/extra beds (surcharge)
Room service
Shower/tub combination
Television
Airport & Shuttle Information
Located 6 miles south of O'Hare airport 24 hours shuttle service.
Local Shuttle Info: We have free 24 hours shuttle service to o'hare.
Special arrangements for shuttle service to specif venues may include a fee.
Breakfast Information
Complimentary Hot Breakfast Buffet
Parking Info
Complimentary daily self-parking , Extended parking available for a fee.
Internet / WiFI
Complimentary Wi-Fi throughout the whole hotel.
About Country Inns By Radisson
Great lending library where you can borrow books & return them on next the visit
Be Our Guest breakfast offering waffles, make-your-own omelete, breakfast burritos, and yogurt parfait
Grab and go bar options including hot beverages, fruit, and granola bars
Enjoy Free High-Speed Internet Access
Fresh cookies in lobby
The Country Inns By Radisson highlights above are subject to change without notice.
Group vs. Individual Rates at Country Inn & Suites by Radisson
Above shows trends of room prices for both our group rates and the lowest individual traveler prices we could find at the time the group bid was placed. The best group/meeting rate displayed is 25.7% in the month of July 2018 and the highest average individual rate is $137 in the month of April 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Country Inn & Suites by Radisson in a month when rates are lower.
