Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Country Inn & Suites by Radisson Chicago O'hare South Il
Below are the verified reviews from guests that we have booked recently:
"Convenient, clean and welcoming."
Overall Score5.0/5
My husband’s sons drove in from Detroit and from the 1st they were pleased w/the king sized beds and the really nice b fast in the morning. This location is very close to The Grove of Elmhurst Skilled Nursing Home. Hasan, Manager spoke to me in the phone and he was so kind and polite I relaxed knowing that Dan and Doug Speck would be just fine. Thank you. Marilyn Hanrahan Speck. I will recommend this hotel in the future to others.
Doughlas S. (Individual traveler, booked 1 room), from
12-Oct-2019
Verified Review, stayed from Thu Oct 10 to Sat Oct 12 2019 at a $94.09 average nightly rate.
Summary of Verified Reviews
73
Fair
Summary of 2,049 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Fair airport hotel. Close to O'Hare Airport. Great location."
Value
91/100
162 reviews
"Best value for money. Fair breakfast prices. Free internet."
Service
79/100
509 reviews
"Service professional and warm with good management and housekeeping."Good shuttle service.
Breakfast
78/100
295 reviews
"Great and affordable breakfast."
WiFi
77/100
22 reviews
"Fast and cheap WiFi. Wifi quality could be improved."
Location
73/100
272 reviews
"Great location near the airport."Accessible by car, but parking is a hassle.Reasonably central, close to shopping, restaurants, and bars.
Wellness
60/100
70 reviews
"Average wellness and fitness area."Wellness & sports facilities could use better cleaning.
Pool
58/100
140 reviews
"Acceptable pools with some cleanliness complaints."
Room
54/100
615 reviews
"Large but outdated rooms, decently clean but with substandard beds."Badly maintained and cleaned rooms with poor furnishings.Guests complained about kitchenettes, minibars, TV's, and A/C.Shower can be a problem.
Bar
14/100
7 reviews
"Bar could improve."
Rated 68/100 based on reviews from families.
"Excellent value. Good service."
Value
93/100
18 reviews
"Best value for money."
Service
77/100
78 reviews
"Welcoming service and reception and housekeeping are alright."Shuttle service is ok.
Breakfast
73/100
43 reviews
"Tasty breakfast."
Location
73/100
36 reviews
"Great location near the airport. Parking is rare."
Pool
59/100
24 reviews
"Acceptable pools with some cleanliness complaints."
Wellness
54/100
10 reviews
"Sufficient wellness & sports facilities."
Room
47/100
96 reviews
"Outdated, rooms with poor cleanliness and maintenance."Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness.Shower can be a problem.
Rated 78/100 based on reviews from couples.
"Friendly service."
Breakfast
81/100
6 reviews
"Tasty breakfast."
Service
81/100
16 reviews
"Friendly service."
Location
70/100
7 reviews
"Location is ok."
Room
52/100
11 reviews
"Room is all right."
Amenities
34/100
7 reviews
"Hotel buildings could use some improvement."
Rated 81/100 based on reviews from solo travelers.
"Tasty breakfast. Friendly service."
Service
78/100
5 reviews
"Fantastic service."
Breakfast
70/100
8 reviews
"Breakfast is average."
Room
47/100
7 reviews
"Room needs to be improved."
Rated 73/100 based on reviews from business travelers.
"Great location. Fantastic service."
Service
79/100
7 reviews
"Fantastic service."
Room
46/100
6 reviews
"Room needs to be improved."
Rated 74/100 based on reviews from all travelers.
"Fair airport hotel. Close to O'Hare Airport. Great location."
Service
80/100
7 reviews
"Fantastic service."
Location
70/100
7 reviews
"Location is ok. Good access to airport."
Breakfast
69/100
6 reviews
"Breakfast is average."
Room
44/100
9 reviews
"Room needs to be improved."
Rated 69/100 based on reviews from all travelers.
"Fair airport hotel. Close to O'Hare Airport. Great location."
Value
92/100
157 reviews
"Best value for money. Fair breakfast prices. Free internet."
Breakfast
80/100
272 reviews
"Great and affordable breakfast."
Service
79/100
479 reviews
"Service professional and warm with good management and housekeeping."Shuttle service is ok.
Location
74/100
252 reviews
"Great location near the airport."Accessible by car, but parking is a hassle.Reasonably central, close to shopping, restaurants, and bars.
WiFi
74/100
18 reviews
"Fast and cheap WiFi."
Wellness
61/100
67 reviews
"Moderately clean wellness & sports facilities. Average fitness area."
Pool
59/100
134 reviews
"Acceptable pools with some cleanliness complaints."
Room
54/100
580 reviews
"Large but outdated rooms, decently clean but with substandard beds."Badly maintained and cleaned rooms with poor furnishings.Guests complained about kitchenettes, minibars, TV's, and A/C.Shower can be a problem.
Bar
14/100
7 reviews
"Bar could improve."
Rated 67/100 based on reviews from families.
"Excellent value. Good service."
Value
93/100
18 reviews
"Best value for money."
Service
77/100
75 reviews
"Welcoming service and reception and housekeeping are alright."Shuttle service is ok.
Breakfast
74/100
39 reviews
"Tasty breakfast."
Location
72/100
34 reviews
"Well-located, although unfortunately the parking isn't easy."
Pool
60/100
22 reviews
"Ordinary pool."
Wellness
54/100
10 reviews
"Sufficient wellness & sports facilities."
Room
48/100
92 reviews
"Outdated, rooms with poor cleanliness and maintenance."Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness.Shower can be a problem.
Rated 77/100 based on reviews from solo travelers.
"Friendly service. Tasty breakfast."
Breakfast
72/100
6 reviews
"Tasty breakfast."
Room
49/100
5 reviews
"Room needs to be improved."
Rated 67/100 based on reviews from business travelers.
"Great location. Fantastic service."
Service
78/100
6 reviews
"Fantastic service."
Room
46/100
6 reviews
"Room needs to be improved."
Rated 79/100 based on reviews from couples.
"Fantastic service. Great location."
Service
80/100
11 reviews
"Fantastic service."
Breakfast
80/100
5 reviews
"Tasty breakfast."
Location
74/100
5 reviews
"Great location."
Room
51/100
7 reviews
"Room is all right."
Amenities
30/100
5 reviews
"Hotel buildings could use some improvement."
Rated 74/100 based on reviews from all travelers.
"Fair airport hotel. Close to O'Hare Airport. Great location."
Service
76/100
9 reviews
"Fantastic service."
Breakfast
74/100
9 reviews
"Tasty breakfast."
Location
71/100
7 reviews
"Great location."
Cleanliness
48/100
12 reviews
"Room cleanliness is OK, but overall cleanliness is lacking."
Room
46/100
14 reviews
"Clean enough, but low rated, rooms."
Rated 78/100 based on reviews from all travelers.
"Fair airport hotel. Close to O'Hare Airport. Great location."
Service
82/100
5 reviews
"Fantastic service."
Customer Reviews of Country Inn & Suites by Radisson Chicago O'hare South Il
Value
Rooms
Cleanliness
Service
Excellent
245
Very Good
236
Average
149
Poor
100
Terrible
129
true
Recent Reviews:
KingMe6ix
Des Moines, Iowa
Trip type:
Business
Beware
Jan 13, 2020
Manager has zero empathy or sympathy for guests needs and concerns. Hotel offers park and stay option for IRD airport, but when utilized they act annoyed and inconvenienced by the...
more »
Manager has zero empathy or sympathy for guests needs and concerns. Hotel offers park and stay option for IRD airport, but when utilized they act annoyed and inconvenienced by the process. We got hung up and stuck in another airport trying to get home and had to cancel our room. The manager did not listen to our issue and did not acknowledge that we called and canceled prior to our scheduled stay. We previously used this hotel for the same thing flying out of ORD airport, unfortunately we won't stay here again.
CountryInnOhareSouth, General Manager at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, responded to this review
Thank you for taking the time to complete our guest satisfaction survey.
On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we apologize for the concerns you shared about your experience at this hotel. I have addressed (ENTER GUEST ISSUE) with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Sincerely, Country Inn & Suites by Radisson, Chicago O'Hare South, IL
needs cleaning and painting and pool area needs to be shut down and cleaned.
Dec 21, 2019
staff very are nice and helpful. the lobby and dining area nice and clean and big free breakfast for guest. Free coffees teas and cookies 247 in lobby. The beds...
more »
staff very are nice and helpful. the lobby and dining area nice and clean and big free breakfast for guest. Free coffees teas and cookies 247 in lobby. The beds comfortable room was clean but things were broken and ripped needs to be renovated. No buts or pests or anything like that never saw anything anywhere in hotel as people have said. The pool area needs to be closed pool hot tib drained scrubbed patched and painted. The water was green my swim suit still smelled after 2 washes as well as my friends. So obviously we were swimming in algae/mildew. So unhealthy. there is no working ventilation so whole room smells like mildew. again not healthy breathing that in. walls filthy grease build up and mold on tiles. Ceiling dirty stained and unpainted sections. broken tiles, dirty windows. hair on towels. beat up laundry basket for dirty towels. Every square inch needs to be scrubbed, patched painted and needs to look inviting for guests and properly ventilated for health issues. Other than that it is a nice place lots of good dining and stores near hotel and great rates and lots of stuff you get. free wifi free coffes and teas everyday in ur room and fridge and microwave.
CountryInnOhareSouth, General Manager at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, responded to this review
Thank you for posting a review. We are sorry to hear that we fell short of your expectations due to the condition of the property, cleanliness of the bedding as well as of your room, the service that you received from the Manager and the availability of pillows at that time. Know that your feedback is very important for the betterment of our services. Hoping for another opportunity to leave a more favorable impression in the future.
The hotel was absolutely disgusting!! We walked in & should have turned around then, but we were only staying one night & thought we could handle it. WRONG!!! We were...
more »
The hotel was absolutely disgusting!! We walked in & should have turned around then, but we were only staying one night & thought we could handle it. WRONG!!! We were there for 10mins & tried to get a refund & they refused. The front desk guy, Alex, didn’t know how to do anything. I had him call the manager, Hassan & he was defensive & refused to give us a refund. I called my girlfriend who works at a hotel to see if they in fact could refund us or stop the authorization & she confirmed that they could. Hassan refused & then threatened to call the police on us. He told my husband & I that he he would discuss it with us at 4am. We left the hotel & had to stay somewhere else. We got up early & went back to speak to Hassan at 425am. He was not there!! I had to wake up the front desk lady, Ara & she let me know that Hassan doesn’t work that early in the morning!!! What?? He told us to meet him there to discuss our refund in person!! Liars!! Do not stay here!!
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, responded to this review
Thank you for taking the time to share your feedback. We apologize for the experience you had due to the service you received from the hotel staff at that time. We understand how inconvenient that must have been expecting something and we were not able to fulfill that expectation. We will address your experience with our staff to improve the perception of our service. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless stay in the future.
I read several reviews before booking at this hotel, but I figured I would form my own opinion. I can honestly say I was very pleased with my stay. The...
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I read several reviews before booking at this hotel, but I figured I would form my own opinion. I can honestly say I was very pleased with my stay. The young man Alex at front desk was so professional and helpful. Alex guided me to the designated pick up area at the airport. Then once I arrived, he had everything ready for me. keys receipt and a shuttle for the morning. The free breakfast was amazing and I will recommend to all of my business associates.
Lot's of Pro's and Con's here..needs A lot of work for a remodeled place
Dec 13, 2019
First let me say I stayed last january when they were starting renovations. I Booked a 2 night stay and was expecting a grand difference. Very shocked to see there...
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First let me say I stayed last january when they were starting renovations. I Booked a 2 night stay and was expecting a grand difference. Very shocked to see there is no difference in fact it needs more work. The Lobby and dinning room is Brand new, modern and spotless. Then you go few feet and its really rundown. The 1st floor has a smell, the walls and floors are all banged up, dirty and stained. The elevator is really run down and dirty. The 2nd floor has marks on walls and just worn out and needs painting and cleaning. Don't get how if it was being renovated since last year it be in this condition. It's not nasty its just really needs tlc. You are an airport hotel and representing the state and chicago area you want a good impression for travelers. The outside is so dark you cant see the hotel at night the sign is laying in a dirt pile outside no lights. If you didnt know it just looks like its just the holiday inn. Our room 204 was clean but there was giant torn holes in curtains, the wall stopper for the door is crushed in the wall and the drywall is all punched in and crumbled, lamp shade cracked, no alarm clock, the fridge had this bubbling water noise nonstop, there was marks and food mark on wall. For a hotel that got remodeled it shouldnt be like this. However I got an amazing deal on expedia they must do last minute deals if they are at low capacity. 2 nights was 116, can't beat that. Traveling over a decade I know if u book through a 3rd party site they put you in the lowest level room happens in 5star hotels in vegas not just here. The ice is only on the 1st floor so got to make trips. The pool area needs work A.S.A.P. It's filthy area. The tile walls are filthy brown streaks all over, mildew build up on the seams, the windows and doors facing lobby are filthy, ceiling has mildew marks unpainted sections all over stains, the walls are dirty, the concrete ground as well as pool and hot tub are dirty and chipped paint everywhere, the tiles of pool are dirty, the door and windows facing outside filthy the tile walls over there has missing pieces, there is a gap in the bottom of door there is no clock there and number one there is no working ventilation so the room reeks of mildew they really need to fix that not healthy breathing that in. They really need a total makeover and get it up to code it can be a really nice pool area for your guests. Especially the great hours.
Now All the Pro's 2 stays now and the staff is amazing. So nice and friendly and helpful. Housekeeping as well very friendly. They provide coffee and tea and cookies 247 in the lobby. There is a small gift shop for things you might need and give suggestions on places in the area to get what you need or to dine. There is no resort fee, they hold 30 bucks on your card and I got it returned next day. Their website has great deals all the time and can get rooms from 58bucks a night which is great for this state. You really get the best bang for your buck. Rooms come with coffee maker with coffees and teas every day. You get fridge and microwave which is great. Free wifi. Also big free breakfast with a big selection of food and drinks. If they really just did a scrubbing, painting, patching, work on the lighting and signage outside and take care of that pool area it really be the best place to stay and I would not book anywhere else for our hotel stays. Its quiet, great beds , staff and value.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
Brand New 92 room hotel located near O'Hare International Airport (ORD). Hotel features Complimentary 24 Hour airport shuttle, Complimentary hot breakfast buffet,Complimentary high speed internet, indoor pool and whirlpool, exercise room and business center. Meeting space available.
Amenities / Features
Air conditioning
Blackout drapes/curtains
Cable TV service
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
Down comforter
Eco-friendly toiletries
Free cribs/infant beds
Free local calls
Free weekday newspaper
Free WiFi
Free wired Internet
Hair dryer
In-room climate control (air conditioning)
In-room safe
Iron/ironing board
Microwave
Number of bathrooms - 1
Phone
Premium TV channels
Private bathroom
Refrigerator
Rollaway/extra beds (surcharge)
Room service
Shower/tub combination
Television
Airport & Shuttle Information
Located 6 miles south of O'Hare airport 24 hours shuttle service.
Local Shuttle Info: We have free 24 hours shuttle service to o'hare.
Special arrangements for shuttle service to specif venues may include a fee.
Breakfast Information
Complimentary Breakfast
Parking Info
Complimentary daily self-parking , Extended parking available for a fee.
Internet / WiFI
Complimentary Wi-Fi throughout the whole hotel.
About Country Inns By Radisson
Great lending library where you can borrow books & return them on next the visit
Be Our Guest breakfast offering waffles, make-your-own omelete, breakfast burritos, and yogurt parfait
Grab and go bar options including hot beverages, fruit, and granola bars
Enjoy Free High-Speed Internet Access
Fresh cookies in lobby
The Country Inns By Radisson highlights above are subject to change without notice.
Group vs. Individual Rates at Country Inn & Suites by Radisson
Above shows trends of room prices for both our group rates and the lowest individual traveler prices we could find at the time the group bid was placed. The best group/meeting rate displayed is 25.7% in the month of July 2018 and the highest average individual rate is $137 in the month of April 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Country Inn & Suites by Radisson in a month when rates are lower.
