Extended Stay America Billings West End

4950 Southgate Dr, Billings, MT 59101 US
View Map Reservations: +1-800-760-7718
2.5 Star All-Suite or Extended Stay Hotel
Select Your Room:
04/09/2020 - 04/10/2020
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

74
Fair

Summary of 759 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 74/100 based on reviews from all travelers.

"Fair budget hotel. Easily accessible by car and has restaurants and bars nearby."

Location

87/100
58 reviews

"Great location, near nice bars and restaurants." Good car access, but so-so parking.

Service

71/100
152 reviews

"Service is welcoming but the reception is subpar." Management is acceptable.

Room

62/100
258 reviews

"Rooms spacious and relatively tidy." Subpar beds and TVs and complaints about cleanliness of bathrooms. Rooms have average kitchenettes and furniture. Shower was ok. Good minibar.

WiFi

53/100
21 reviews

"Regular internet service. Wifi quality could be improved."

Breakfast

33/100
62 reviews

"Breakfast affordable but not highly reviewed."

Food

33/100
23 reviews

"Poorly rated food, particularly desserts."

Rated 69/100 based on reviews from families.

"Great location. Friendly service."

Location

87/100
8 reviews

"Great location."

Service

71/100
14 reviews

"Service is welcoming but the reception is subpar."

Room

56/100
24 reviews

"Decent beds, cleanliness, and kitchenettes." Bathroom could be optimized.

Cleanliness

49/100
17 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Amenities

46/100
5 reviews

"Hotel buildings could use some improvement."

Breakfast

31/100
5 reviews

"Breakfast can be improved."

Rated 70/100 based on reviews from couples.

"Spacious rooms."

Service

67/100
8 reviews

"Service is adequate."

Room

52/100
20 reviews

"Average rooms with kitchenettes." Large rooms with below average bathrooms.

Cleanliness

45/100
5 reviews

"Could use a good cleaning."

Breakfast

32/100
7 reviews

"Breakfast can be improved."

Rated 76/100 based on reviews from business travelers.

"Fantastic service."

Service

64/100
7 reviews

"Service is adequate."

Room

51/100
11 reviews

"Rooms are acceptable but need cleaning."

Cleanliness

47/100
5 reviews

"Rooms could be cleaner."

Rated 76/100 based on reviews from solo travelers.

""

Room

55/100
6 reviews

"Room is all right."

Rated 69/100 based on reviews from all travelers.

"Fair budget hotel. Easily accessible by car and has restaurants and bars nearby."

Location

86/100
57 reviews

"Great location with good access by car." Good restaurants & bars in the area.

Service

71/100
151 reviews

"Service is welcoming but the reception is subpar." Management is acceptable.

Room

62/100
256 reviews

"Rooms spacious and relatively tidy." Subpar beds and TVs and complaints about cleanliness of bathrooms. Rooms have average kitchenettes and furniture. Shower was ok. Good minibar.

WiFi

53/100
21 reviews

"Regular internet service. Wifi quality could be improved."

Food

35/100
22 reviews

"Poorly rated food, particularly desserts."

Breakfast

33/100
62 reviews

"Breakfast affordable but not highly reviewed."

Rated 67/100 based on reviews from families.

"Great location. Friendly service."

Location

87/100
8 reviews

"Great location."

Service

71/100
14 reviews

"Service is welcoming but the reception is subpar."

Room

56/100
24 reviews

"Decent beds, cleanliness, and kitchenettes." Bathroom could be optimized.

Cleanliness

49/100
17 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Amenities

46/100
5 reviews

"Hotel buildings could use some improvement."

Breakfast

31/100
5 reviews

"Breakfast can be improved."

Rated 66/100 based on reviews from couples.

"Spacious rooms."

Service

67/100
8 reviews

"Service is adequate."

Room

52/100
20 reviews

"Average rooms with kitchenettes." Large rooms with below average bathrooms.

Cleanliness

45/100
5 reviews

"Could use a good cleaning."

Breakfast

32/100
7 reviews

"Breakfast can be improved."

Rated 74/100 based on reviews from business travelers.

"Fantastic service."

Service

64/100
7 reviews

"Service is adequate."

Room

51/100
11 reviews

"Rooms are acceptable but need cleaning."

Cleanliness

47/100
5 reviews

"Rooms could be cleaner."

Rated 77/100 based on reviews from solo travelers.

""

Room

55/100
6 reviews

"Room is all right."

Review Semantics by TrustYou

Customer Reviews of Extended Stay America Billings West End

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
43
Very Good
39
Average
18
Poor
20
Terrible
19
true
Recent Reviews:
sandy123456t758o9i
It was very nice, but it shouldn't be listed as "free breakfast".
Mar 23, 2020
The rooms are very nice, and clean, and efficient. Safety is excellent. Because this is "extended Stay", and there is a kitchenette, I should have expected just coffee, but thought... more »
murryspnkn
Burlington, Wyoming
Trip type:
Family
Denise
Mar 8, 2020
Probably won’t stay here again. The noise level was just too much. The kitchen items should be stocked in the rooms instead of having to go ask for them. The... more »
SMAJD86
Great Falls, Montana
Trip type:
Business
Pleasantly Surprised
Feb 13, 2020
My spouse selected this hotel as it was near his training (location, location, location) and it wouldn't have been my choice. We had a room on the third floor facing... more »
Bumpaswisdom
Tawas City, Michigan
Trip type:
Family
Disappointed
Dec 29, 2019
The mattress was the most uncomfortable I've ever had to sleep on. Didn't get much. No ice machine and the ice trays they said to use were disgusting. No coffee... more »
15shellyl
Powell, Wyoming
Trip type:
Family
Nice comfortable stay
Oct 14, 2019
We were totally impressed with the facility. The room was actually large and the bathroom was huge. The room was clean and everything exceeded our expectations. We would refer others... more »
1-5 of 139 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Billings - Westend is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Historic Depot, Metra Park, Pompeys Pillar National Monument, Zoo Montana, Pictograph Caves, or any of the other attractions in the Billings (MT) area.

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Desk
  • Flat-panel TV
  • Free toiletries
  • Free WiFi
  • Full-sized refrigerator/freezer
  • Hair dryer (on request)
  • Housekeeping on request
  • In-room climate control (air conditioning)
  • Iron/ironing board
  • Kitchen
  • Microwave
  • MP3 docking station
  • Number of bathrooms - 1
  • Phone
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Shower/tub combination
  • Stovetop

Airport & Shuttle Information

Billings Logan Intl Airport (10 miles)

Airport Shuttle? Sorry, no airport shuttle available.

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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