Holiday Inn Express Hotel & Suites Auburn

10-12 Johnson St, Auburn, MA 01501 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Auburn Mall
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.5/5

Based on 367 guest reviews

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  • Free wired Internet
  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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01/26/2021 - 01/27/2021
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Hotel & Suites Auburn

Below are the verified reviews from guests that we have booked recently:
"Stuff was broken."
Overall Score1.0/ 5
We were promised a working hot tub when we booked and it was broken we were also promised a gym that was closed we were there for a wedding and half of the wedding party were put on separate floors I asked for a late check out and the cleaning crew was knocking on my door at 1pm when I had a 2pm check out.
(Individual traveler, booked 1 room), from US flag
01-Jul-2019 Verified Review, stayed from Sat Jun 29 to Sun Jun 30 2019 at a $116.25 average nightly rate.
"Great staff bad advertsing."
Overall Score3.0/ 5
Hotel staff was very friendly The beds are super comfy. The rooms were immaculate. However we stayed there for a wedding and OCR and spent more for the hotel with a hot tub that was advertised. The hot tub was out of order. They never said it was out of order which would have saved everyone 40 dollars per night. Now it's one thing if that happened after we all booked but they said it happens all the time and the state has shut them down before.
(Individual traveler, booked 1 room), from US flag
01-Jul-2019 Verified Review, stayed from Sat Jun 29 to Sun Jun 30 2019 at a $119.20 average nightly rate.

Summary of Verified Reviews

81
Very Good

Summary of 577 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 81/100 based on reviews from all travelers.

"Very good highway hotel. Easily accessible by car. Awesome vibe."

Vibe

94/100
11 reviews

"Awesome vibe. Modern Hotel. Good highway hotel. Fine for a budget trip."

WiFi

93/100
6 reviews

"Good internet service."

Location

90/100
30 reviews

"Great location with good access by car."

Breakfast

85/100
70 reviews

"Great and affordable breakfast."

Cleanliness

73/100
68 reviews

"Clean hotel facilities. Clean rooms."

Room

69/100
124 reviews

"Acceptable rooms; big, clean, and with great beds." Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture. Shower can be a problem.

Service

63/100
83 reviews

"Decent reception, with friendly but unprofessional staff."

Value

59/100
24 reviews

"Fairly good value for money. Fair breakfast prices."

Wellness Area

20/100
16 reviews

"Wellness & sports facilities could be improved."

Pool

20/100
5 reviews

"Pool should be renewed."

Rated 83/100 based on reviews from families.

"Friendly service. Comfortable beds."

Location

88/100
7 reviews

"Great location."

Breakfast

87/100
17 reviews

"Tasty breakfast."

Comfort

72/100
19 reviews

"Great sized rooms, very comfortable with wonderful beds."

Cleanliness

71/100
21 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

68/100
38 reviews

"Fairly clean, spacious rooms with great beds, but poorly rated bathrooms."

Food

65/100
7 reviews

"Food is all right."

Service

61/100
22 reviews

"Service is friendly enough, with acceptable reception staff."

Value

59/100
9 reviews

"Fairly good value for money."

Rated 78/100 based on reviews from couples.

"Great location. Clean rooms."

Breakfast

87/100
7 reviews

"Tasty breakfast."

Cleanliness

71/100
6 reviews

"Relatively clean rooms."

Room

62/100
11 reviews

"Room cleanliness is acceptable."

Rated 76/100 based on reviews from business travelers.

"Clean."

Service

68/100
6 reviews

"Service is adequate."

Room

58/100
5 reviews

"Room is all right."

Rated 86/100 based on reviews from solo travelers.

""

Service

63/100
5 reviews

"Service is adequate."

Room

59/100
5 reviews

"Room is all right."

Rated 76/100 based on reviews from all travelers.

"Very good highway hotel. Easily accessible by car. Awesome vibe."

Vibe

94/100
11 reviews

"Awesome vibe. Modern Hotel."

WiFi

91/100
5 reviews

"Good internet service."

Location

90/100
30 reviews

"Great location with good access by car."

Breakfast

85/100
69 reviews

"Great and affordable breakfast."

Cleanliness

72/100
67 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

68/100
123 reviews

"Rooms are large and mostly clean, with great beds." Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture. Shower can be a problem.

Service

63/100
83 reviews

"Decent reception, with friendly but unprofessional staff."

Value

59/100
24 reviews

"Fairly good value for money. Fair breakfast prices."

Wellness Area

20/100
16 reviews

"Wellness & sports facilities could be improved."

Pool

20/100
5 reviews

"Pool should be renewed."

Rated 81/100 based on reviews from families.

"Friendly service. Comfortable beds."

Location

88/100
7 reviews

"Great location."

Breakfast

88/100
16 reviews

"Tasty breakfast."

Comfort

71/100
18 reviews

"Great sized rooms, very comfortable with wonderful beds."

Cleanliness

71/100
20 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

66/100
37 reviews

"Fairly clean, spacious rooms with great beds, but poorly rated bathrooms."

Service

61/100
22 reviews

"Service is friendly enough, with acceptable reception staff."

Value

59/100
9 reviews

"Fairly good value for money."

Rated 77/100 based on reviews from couples.

"Great location. Tasty breakfast."

Breakfast

87/100
7 reviews

"Tasty breakfast."

Cleanliness

71/100
6 reviews

"Relatively clean rooms."

Room

62/100
11 reviews

"Room cleanliness is acceptable."

Rated 77/100 based on reviews from business travelers.

"Clean."

Service

68/100
6 reviews

"Service is adequate."

Room

58/100
5 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

Holiday Inn Express Hotel & Suites in Auburn has 113 deluxe guest rooms and suites. Our guest rooms have either either king beds or two queen beds and 22 suite rooms. Microwaves, refrigerators and Keurig coffee machines are included in our rooms. The suites have have pullout couches as well as wet bars. The hotel is conveniently located off Route 290, 395 and the Mass Pike. We have free high speed internet access in all rooms, free parking, a fitness center, an oversized jacuzzi and a business center. The retail pantry offers guests last minute convenience items, snacks, and beverages. Our rates also include a very large hot and cold breakfast.

Green Sustainability

We participate in IHG's Green Engage

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Golf course on hotel grounds
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Voicemail

Airport & Shuttle Information

Worcester Airport is 10 miles away. One way taxi/UBER is $10 to $20.

Local Shuttle Info: Knights Airport Limosine.

Breakfast Information

Breakfast is complimentary and consists of a large variety of food for all types of eating. Our updated and new Holiday Inn Express breakfast has a pancake machine, cereals, juices, sausage, bacon, cheese omeletes, scrambled eggs, veggie egg white omelets, turkey sausage, fruits, yogurts, hard boiled eggs, pastries, breads, oatmeal bar and Cinabon cinnamon rolls. Some items are rotated, but there is always a hearty hot and cold offering to start your day off right!

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Complimentary parking.

Internet / WiFI

We provide free Wi-Fi in all rooms and throughout the hotel.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Group vs. Individual Rates at Holiday Inn Express & Suites

Rate fluctuations of Holiday Inn Express & Suites

The graph above is trends of room rates for both group/meeting prices and the lowest online individual prices our rate checker could find at the time the group offer was submitted. The most competitive group discount displayed is 32.1% in the month of January 2021 and the highest average individual rate is $152 in the month of May 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express & Suites in a month when rates are lower.

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