"Fairly good value for money."
"Breakfast is average."
"Service is relatively friendly." Guests complain about reception staff and management.
"Not very comfortable, with poor beds."
"Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.
"Hotel buildings could use some improvement."
"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.