SureStay Plus Hotel by Best Western Billings

3040 King Ave W, Billings, MT 59102 US
View Map Reservations: +1-800-760-7718
2.5 Star Mountain Hotel
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.5/5

Based on 704 guest reviews

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  • Includes an indoor pool
  • Comp. Breakfast
  • The Avg. Group Saves 17.5%!
  • 87 rooms in property
  • 4 floors in property
  • 4 suites in property
  • Check-in: 04:00
  • Groups & Meetings rating of 6.0/10
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07/14/2020 - 07/15/2020
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

88
Excellent

Summary of 711 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 88/100 based on reviews from all travelers.

"Excellent budget hotel. Awesome rooms and service in a great location."

Location

97/100
89 reviews

"Great location. Shopping, restaurants and bars in the area are great." Excellent parking and car access.

Value

96/100
44 reviews

"Best value for money."

Service

95/100
172 reviews

"Service is professional and cheery, especially reception and housekeeping."

Cleanliness

87/100
113 reviews

"Clean hotel facilities." Clean rooms and pool area, mostly clean bathrooms.

Breakfast

87/100
135 reviews

"Tasty breakfast."

Room

86/100
210 reviews

"Great beds in big clean rooms, with decent furnishing." Bathroom is relatively clean. Outdated badly kept up rooms with inadequate televisions and air conditioners. Great shower.

Comfort

80/100
126 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds." AC needs updating.

WiFi

63/100
5 reviews

"Regular internet service."

Rated 85/100 based on reviews from families.

"Clean hotel facilities. Comfortable beds."

Value

97/100
6 reviews

"Best value for money."

Location

96/100
17 reviews

"Great location."

Service

95/100
32 reviews

"Friendly service."

Breakfast

88/100
21 reviews

"Tasty breakfast."

Cleanliness

86/100
22 reviews

"Clean hotel facilities. Clean rooms."

Room

81/100
32 reviews

"Large, clean rooms with excellent beds."

Comfort

79/100
19 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Wellness Area

59/100
6 reviews

"Sufficient wellness & sports facilities."

Rated 89/100 based on reviews from couples.

"Great desserts & fruits. Good restaurants & bars in the area."

Location

98/100
18 reviews

"Great location. Shopping, restaurants and bars in the area are great."

Value

97/100
9 reviews

"Best value for money."

Service

94/100
17 reviews

"Friendly service and great reception."

Cleanliness

88/100
16 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

86/100
27 reviews

"Tasty breakfast."

Room

84/100
30 reviews

"Tidy rooms with nice beds, and acceptable bathrooms."

Comfort

80/100
18 reviews

"Comfortable, quiet rooms with great beds."

Rated 89/100 based on reviews from business travelers.

"Very quiet. Clean."

Service

93/100
8 reviews

"Friendly service."

Room

83/100
10 reviews

"Great room."

Comfort

81/100
7 reviews

"Very comfortable."

Rated 91/100 based on reviews from solo travelers.

"Tasty breakfast. Great location."

Service

96/100
7 reviews

"Fantastic service."

Breakfast

86/100
5 reviews

"Tasty breakfast."

Room

80/100
5 reviews

"Great room."

Rated 87/100 based on reviews from all travelers.

"Excellent budget hotel. Awesome rooms and service in a great location."

Location

97/100
85 reviews

"Great location and easy parking." Shopping, restaurants and bars in the area are great.

Value

96/100
42 reviews

"Best value for money."

Service

95/100
170 reviews

"Service is professional and cheery, especially reception and housekeeping."

Breakfast

87/100
130 reviews

"Tasty breakfast."

Cleanliness

87/100
113 reviews

"Clean hotel facilities." Clean rooms and pool area, mostly clean bathrooms.

Room

86/100
206 reviews

"Great beds in big clean rooms, with decent furnishing." Bathroom is relatively clean. Outdated badly kept up rooms with inadequate televisions and air conditioners. Great shower.

Pool

85/100
26 reviews

"Clean pool area."

Comfort

80/100
121 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds." AC needs updating.

Rated 83/100 based on reviews from families.

"Great pool. Clean hotel facilities."

Value

97/100
6 reviews

"Best value for money."

Location

96/100
16 reviews

"Great location."

Service

95/100
32 reviews

"Friendly service."

Breakfast

88/100
20 reviews

"Tasty breakfast."

Cleanliness

86/100
22 reviews

"Clean hotel facilities. Clean rooms."

Room

81/100
31 reviews

"Large, clean rooms with excellent beds."

Comfort

79/100
18 reviews

"Very comfortable, spacious, and quiet rooms with wonderful beds."

Wellness Area

59/100
6 reviews

"Sufficient wellness & sports facilities."

Rated 91/100 based on reviews from couples.

"Great desserts & fruits. Good restaurants & bars in the area."

Location

98/100
17 reviews

"Great location. Shopping, restaurants and bars in the area are great."

Value

97/100
8 reviews

"Best value for money."

Service

94/100
16 reviews

"Friendly service and great reception."

Cleanliness

88/100
16 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

87/100
25 reviews

"Tasty breakfast."

Room

84/100
28 reviews

"Tidy rooms with nice beds, and acceptable bathrooms."

Comfort

81/100
16 reviews

"Comfortable, quiet rooms with great beds."

Rated 88/100 based on reviews from business travelers.

"Very quiet. Clean."

Service

93/100
8 reviews

"Friendly service."

Room

83/100
10 reviews

"Great room."

Comfort

81/100
7 reviews

"Very comfortable."

Rated 90/100 based on reviews from solo travelers.

"Tasty breakfast. Great location."

Service

96/100
7 reviews

"Fantastic service."

Breakfast

86/100
5 reviews

"Tasty breakfast."

Room

80/100
5 reviews

"Great room."

Review Semantics by TrustYou

Customer Reviews of SureStay Plus Hotel by Best Western Billings

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
449
Very Good
190
Average
48
Poor
19
Terrible
21
true
Recent Reviews:
NickNick615
Becker, Minnesota
Clean rooms and nicely priced, but some things need improvements
Jul 13, 2020
Stayed there with my family, the room was just fine and cleaned. The hallway did have that old smoking smell too it, and a little musty. The pool area was... more »
rudyboomer
Wadsworth, Illinois
Not Recommended
Jul 1, 2020
The property is well kept. Our biggest problem was their opinion of people that book through your company. We booked online & told them there would be 3 guests. When... more »
dohancock
Clean and quiet. Outstanding value.
Jun 18, 2020
Our 3 night stay was delightful. So clean, quiet, and restful. Great value. After staying the first night, we were happy to extend our stay and were glad we did.... more »
joynerka
Idaho Falls, Idaho
Too expensive for a $30 experience!
May 4, 2020
Broken parts in bathroom, horribly uncomfortable beds, awful bag breakfast with only sugary foods, slow TV response with hardly any channels, no maid service and snotty front desk workers, filthy... more »
khouse2020
Portland, Oregon
Trip type:
Business
Bestwestern Billings
Apr 24, 2020
This is a great hotel. I always stay here when conducting business. I appreciate the special care to details for your stay. All employees are great and a pleasure to... more »
1-5 of 727 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Welcome to Big Sky Country, where abundant wildlife, endless mountain ranges, and vast stretches of plains are all part of everyday life. As the largest city in Montana, Billings combines rugged charm and natural beauty. The free-flowing waters of the Yellowstone River, and sandstone cliffs, or Rimrocks, make this Yellowstone Valley, "the last best place." The SureStay Plus Hotel by Best Western Billings is conveniently located near I-90 and I-94, close to your favorite area attractions, and outdoor activities. Enjoy a blend of local Billings flavor with the comfort and quality associated with a national hotel brand. Our affordable hotel accommodations and friendly staff will offer a memorable experience throughout your stay. Some of our amenities include complimentary full hot breakfast, indoor heated pool, indoor hot tub, guest laundry facilities, wireless Internet access, cable TV with ESPN, and more. We would like to let all of our guests know that we do not allow pets on the property. An outdoorsman's paradise, Billings offers great area attractions, including fishing, kayaking, rafting, and scenic trails - perfect for biking and running. Explore Billings' many historical monuments and national parks, including Pompey's Pillar National Monument, Lewis and Clark National Historic Trail, Pictograph Cave State Park, The Little Bighorn Battlefield National Monument, Yellowstone National Park, and ZooMontana.

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Flat-panel TV
  • Free cribs/infant beds
  • Free local calls
  • Free newspaper
  • Free toiletries
  • Free WiFi
  • Hair dryer
  • Heating
  • In-room safe
  • iPod docking station
  • Iron/ironing board
  • Linens provided
  • Microwave
  • Number of bathrooms - 1
  • Phone
  • Pillowtop mattress
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Shower/tub combination
  • Towels provided

Airport & Shuttle Information

Billings International Airport is 15 min. away. Free stay, park and fly is offered.

Local Shuttle Info: Shuttle not available will assist in obtaining transportation if needed.

Breakfast Information

Free complimentary breakfast that also includes some gluten free items.

Pet Friendly?

Sorry, pets are not allowed.

Parking Info

Free parking which will allow for cars, pickups, trucks with trailers and buses. Several locations that will allow for diesel vehicles to plug in during the winter time.

Internet / WiFI

Newly updated free high-speed Wi-Fi through the whole building.

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Seasonality of Hotel Rates at SureStay Plus Hotel by Best Western Billings

Rate fluctuations of SureStay Plus Hotel by Best Western Billings

The graph above is seasonality of room rates for both our group rates and the lowest online individual rates our system could find at the time the group/meeting bid was placed. The best group rate shown is 17.1% in December 2018 and the highest average individual rate is $111 in the month of July 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Plus Hotel by Best Western Billings in a month when rates are lower.

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