IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Express & Suites Kendall
Below are the verified reviews from guests that we have booked recently:
"Great stay for a family weekend."
Overall Score5.0/5
Hotel was great for a family weekend. Rooms clean and well maintained. Pool was enjoyed by all. And, the breakfast was outstanding!
Neil K. (Group coordinator, booked 10 rooms), from
18-Jun-2019
Verified Review, stayed from Fri Jun 14 to Sun Jun 16 2019 at a $99.00 group rate (35% discount).
Response from Management on 20-Jun-2019:
Thank you for your kind words Neil. We are happy to hear you and your family had a good stay with us.
Happy Birthday to your mom again :)
Summary of Verified Reviews
87
Excellent
Summary of 783 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent budget hotel. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Great pool."
Value
96/100
42 reviews
"Best value for money. Fair breakfast prices."
Pool
88/100
22 reviews
"Great pool."
Service
88/100
146 reviews
"Efficient, friendly service with a nice reception."
Cleanliness
85/100
71 reviews
"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."
Wellness Area
82/100
10 reviews
"Great wellness & sports facilities."
Breakfast
81/100
113 reviews
"Great and affordable breakfast."
Room
80/100
159 reviews
"Large, clean rooms with excellent beds."Bathrooms are not great, but moderately clean.Rooms are lacking in maintenance, with subpar A/C and furnishing.Shower can be a problem.
Location
80/100
78 reviews
"Great location. Fairly accessible by car with easy parking."Great shopping. Beach is a bit far.
Comfort
76/100
76 reviews
"Great sized rooms, very comfortable with wonderful beds."Noise levels are OK, but A/C is poor.
Food
74/100
25 reviews
"Menu is so-so, but food is great, particularly the desserts."
WiFi
71/100
6 reviews
"Good internet service. Wifi quality could be improved."
Beach
38/100
7 reviews
"Beach is not so nice."
Rated 83/100 based on reviews from families.
"Friendly service. Comfortable beds."
Value
95/100
6 reviews
"Best value for money."
Service
86/100
32 reviews
"Friendly service."
Pool
86/100
7 reviews
"Great pool."
Cleanliness
85/100
16 reviews
"Clean rooms."
Breakfast
78/100
29 reviews
"Tasty breakfast."
Room
77/100
33 reviews
"Large, tidy rooms with comfy beds, yet poor bathrooms."
Comfort
77/100
25 reviews
"Large, comfortable rooms, reasonably quiet with great beds."
Location
76/100
20 reviews
"Great location."
Rated 88/100 based on reviews from couples.
"Tasty breakfast. Great location."
Service
88/100
8 reviews
"Fantastic service."
Breakfast
84/100
10 reviews
"Tasty breakfast."
Comfort
75/100
6 reviews
"Very comfortable."
Room
74/100
13 reviews
"Great room."
Rated 78/100 based on reviews from business travelers.
"Great room."
Room
70/100
5 reviews
"Room is all right."
Rated 85/100 based on reviews from solo travelers.
"Great room."
Room
75/100
6 reviews
"Great room."
Rated 85/100 based on reviews from all travelers.
"Excellent budget hotel. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Great pool."
Service
89/100
6 reviews
"Friendly service."
Rated 85/100 based on reviews from all travelers.
"Excellent budget hotel. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Great pool."
Location
83/100
5 reviews
"Great location."
Comfort
80/100
5 reviews
"Comfortable rooms and beds."
Room
77/100
7 reviews
"Excellent rooms with wonderful beds."
Rated 85/100 based on reviews from all travelers.
"Excellent budget hotel. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Great pool."
Value
96/100
30 reviews
"Best value for money. Fair breakfast prices."
Pool
87/100
19 reviews
"Great pool."
Breakfast
86/100
88 reviews
"Great and affordable breakfast."
Service
85/100
116 reviews
"Adequately professional and very friendly service with good reception."
Cleanliness
84/100
57 reviews
"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."
Wellness Area
82/100
10 reviews
"Great wellness & sports facilities."
Room
78/100
121 reviews
"Large, clean rooms with excellent beds."Bathrooms are not great, but moderately clean.Rooms are lacking in maintenance, with subpar A/C and furnishing.Shower can be a problem.
Location
78/100
55 reviews
"Great location with good parking and shopping."
Food
77/100
21 reviews
"Food is great, especially the desserts."
Rated 84/100 based on reviews from families.
"Great location. Friendly service."
Service
86/100
23 reviews
"Friendly service."
Pool
85/100
6 reviews
"Great pool."
Cleanliness
85/100
13 reviews
"Clean rooms."
Breakfast
82/100
19 reviews
"Tasty breakfast."
Room
75/100
21 reviews
"Excellent beds in clean rooms but bathrooms are not so good."
Location
75/100
13 reviews
"Great location."
Comfort
75/100
16 reviews
"Comfortable rooms and beds."
Rated 87/100 based on reviews from couples.
"Tasty breakfast. Fantastic service."
Service
87/100
5 reviews
"Fantastic service."
Breakfast
84/100
6 reviews
"Tasty breakfast."
Comfort
74/100
5 reviews
"Very comfortable."
Room
71/100
6 reviews
"Great room."
Rated 79/100 based on reviews from business travelers.
"Great room."
Room
70/100
5 reviews
"Room is all right."
Rated 86/100 based on reviews from all travelers.
"Excellent budget hotel. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Great pool."
Service
90/100
17 reviews
"Fantastic service."
Cleanliness
87/100
5 reviews
"Clean."
Location
78/100
10 reviews
"Great location."
Breakfast
78/100
11 reviews
"Tasty breakfast."
Comfort
77/100
8 reviews
"Comfortable rooms and beds."
Room
75/100
21 reviews
"Excellent rooms with wonderful beds."
Amenities
73/100
5 reviews
"Great amenities."
Rated 86/100 based on reviews from families.
"Great room. Fantastic service."
Service
88/100
5 reviews
"Fantastic service."
Customer Reviews of Holiday Inn Express & Suites Kendall
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
146
Very Good
94
Average
29
Poor
10
Terrible
6
true
Recent Reviews:
Mobile526292
Breakfast was disappointing
Mar 1, 2020
Hotel staff and room were excellent, but the Breakfast was disappointing. We stayed for four days and each day they were out of coffee, eggs, breakfast meats, orange juice and...
more »
Hotel staff and room were excellent, but the Breakfast was disappointing. We stayed for four days and each day they were out of coffee, eggs, breakfast meats, orange juice and the pancake machine was out of batter. The woman that was preparing the food worked very hard trying to keep up but was overwhelmed by the demand. She needed additional help And upgraded equipment.
MichelleC9321, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review
Dear Mobile526292,
We appreciate your feedback and have taken the proper steps in order to remedy our busy breakfast times. Thank you for reaching out to us with your kind words on our staff and cleanliness.We hope you can come back soon so we can show you excellence on all levels.
Fantastic hotel and staff! Our son stayed here off and on for eight months during an internship at Zoo Miami and they couldn’t have been more accommodating and welcoming. Great...
more »
Fantastic hotel and staff! Our son stayed here off and on for eight months during an internship at Zoo Miami and they couldn’t have been more accommodating and welcoming. Great location, clean and delicious breakfast all made for a wonderful experience!
MichelleC9321, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review
Hi JohnHelenD,
Thank you so much for taking the time to reach out to us about your son's stay. Since this was his home away from home for a few months, we remember your son very clearly. He is a hardworking and driven young man. It was a pleasure having him stay with us during his Zoo Miami internship and we hope that he has a successful and fruitful future doing what he loves. Thanks again for your loyalty and for providing us with such kind feedback. We wish the best for your family :)
I was here in February of 2020 for a week long stay on business. Hotel was clean and the staff was friendly. WiFi struggles on the 5th floor especially at...
more »
I was here in February of 2020 for a week long stay on business. Hotel was clean and the staff was friendly. WiFi struggles on the 5th floor especially at peak. The breakfast was average hotel food with decent service when the coffee ran out. (Which was often) I would stay here again for maybe an overnight stay only.
MichelleC9321, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review
Hi InkCityClothing,
We appreciate your feedback very much and will use it as a tool to better ourselves as a hotel and as a staff. Thank you for your kind words and for your loyalty. We hope to see you again soon :)
I made a reservation about an hour before arrival and my room was upgraded to jacuzzi king nearly instantly, before arrival. Great way to welcome elite members!
The room was...
more »
I made a reservation about an hour before arrival and my room was upgraded to jacuzzi king nearly instantly, before arrival. Great way to welcome elite members! The room was average, with extra large bathroom for the jacuzzi. Jets did not work very well, but it was still a pleasant bonus. Location is nothing special, with essential stores like Publix, Walgreens and ABC within a short drive. Free parking, free breakfast. Although nothing looked particular appetizing, the breakfast was there anyway. Amazingly fast printer in the lobby.
MichelleC9321, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review
Hi diogenesl2014,
We really appreciate your loyalty to IHG, seeing as you are one of our valued elite members. Thank you so much for taking the time to provide us with your feedback. We are happy to see you enjoyed your upgrade and hope you can come back next time to explore a bit of our nearby by local restaurants and little gems. We are less than 5 miles from the Miami Zoo as well as numerous cozy and tasty local Miami cuisine. You rock, come back soon :)
Nancy gave me great customer service. Being a disabe veteran, she upgraded us to handicapp suite. she provided and explained everthing in detail. We came in early and she could...
more »
Nancy gave me great customer service. Being a disabe veteran, she upgraded us to handicapp suite. she provided and explained everthing in detail. We came in early and she could have easily said we had to wait to 3pm to check in. But Nancy took the time to make sure we had a room and was comfortable.
MichelleC9321, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-Kendall, responded to this review
Dear 236clydeg,
First and foremost, thank you so much for your service!
We love seeing that Nancy was able to provide all the help she could for your stay and are happy to find out that everything went great. We hope you come back soon :) Happy holidays!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
The Holiday Inn Express & Suites Miami-Kendall offers travelers comfort, superior service and convenience. Located in South Miami near the Florida Turnpike (FL 821), guests can enjoy a central location close to all of the major attractions that South Miami has to offer. Zoo Miami, shopping, and golf are among the many nearby activities accessible with our complimentary Shuttle Service within a 5-mile radius. Unwind by the pool or enjoy our professionally designed putting green after a busy day. Treat yourself to the complimentary amenities we offer our guests such as High-Speed Internet access, Business center, 24 hour fitness center and our complimentary Express Start Breakfast Bar.
Green Sustainability
Green Engage Program
Tracks energy use
Towel reuse program
Energy-efficient lightbulbs
Education for guests on green practices
Linen reuse program
Staff training on green practices
Amenities / Features
Air conditioning
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
Free cribs/infant beds
Free local calls
Free newspaper
Free toiletries
Free WiFi
Hair dryer
In-room safe
Iron/ironing board
Microwave
Number of bathrooms - 1
Pay movies
Phone
Premium TV channels
Private bathroom
Refrigerator
Rollaway/extra beds (surcharge)
Satellite TV service
Shower/tub combination
Television
Airport & Shuttle Information
Miami International Airport is located 20 Miles North (30 Minute drive time during non-traffic periods).
We are also located 1.5 miles from the Miami Executive Airport (TMB)
Local Shuttle Info: We provide our guests with complimentary shuttle service within a 5-mile radius via a one 10-passenger van. The shuttle service is available daily 6:00am - 9:00pm. It departs every hour on the hour.
Breakfast Information
We offer guests a complimentary daily breakfast buffet.
Served from Monday thru Friday from 6:30am - 9:30am, Saturday and Sunday from 7am to 10am
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Complimentary self parking
Internet / WiFI
Wireless internet service is included for all our guests in the sleeping rooms as well as the public areas.
Cleaning Policies
IHG Clean Promise. We have a long-standing commitment to rigorous cleaning procedures and launched our IHG Way of Clean program in 2015 – developed in partnership with Ecolab and Diversey – both world leaders in hygiene and cleaning technologies and services. This program is now being expanded with additional COVID-19 protocols and best practices – many of which are already in place – to reflect the advice of the World Health Organization, Centers for Disease Control & Prevention and local public health authorities in markets around the world.
IHG Way of Clean already includes deep cleaning with hospital-grade disinfectants, and going forward, guests can expect to see evolved procedures in every area of the hotel.
About Holiday Inn Express
Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
Hotel Rate Trends at Holiday Inn Express & Suites Miami Kendall
The graph above is averages of room rates for both group/meeting prices and the lowest online individual rates we could find at the time the group/meeting bid was submitted. The most competitive group/meeting discount shown is 44.4% in April 2021 and the highest average individual rate is $224 in the month of April 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express & Suites Miami Kendall in a month when rates are lower.
