Cleaning Policy: Hilton CleanStay Room Seal: Add an extra measure of assurance by placing a room seal on doors to indicate to guests that their room has not been accessed since being thoroughly cleaned.
•10 High-Touch, Deep Clean Areas: Extra disinfection of the most frequently touched guests room areas – light switches, door handles, TV remotes, thermostats and more.
•De-clutter Paper Amenities: Remove pen, paper and guest directory; supplement with digital or available upon request.
•Focus on Fitness Centers: Improved guidelines for disinfecting the hotel Fitness Center, possibly closing for cleaning multiple times daily and limiting the number of guests allowed in at one time.
•Clean and Clean Again: Increase the frequency of cleaning public areas.
•Guest-Accessible Disinfecting Wipes: Provide stations at primary entrances and key high traffic areas, for instance, a station to allow guests to wipe the elevator button before pressing.
•Contactless Check-In: Hilton will double-down on its award-winning Digital Ke
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hilton Garden Inn Palm Beach Gardens
Below are the verified reviews from guests that we have booked recently:
"Great Place to stay."
Overall Score5.0/5
I loved being at this location, beautiful and close to the movie theatre,mall and Cheesecake Factory. View in the back in amazing and five min walk to venue over bridge.
Teresa H. (Individual traveler, booked 1 room), from
19-Aug-2019
Verified Review, stayed from Sat Aug 17 to Sun Aug 18 2019 at a $94.90 average nightly rate.
"Very nice employees and rooms were very modern and clean."
Overall Score5.0/5
Loved the wood floors.
David J. (Individual traveler, booked 1 room), from
11-Feb-2019
Verified Review, stayed from Thu Feb 07 to Sat Feb 09 2019 at a $216.96 average nightly rate.
Response from Management on 13-Feb-2019:
Thank you for your kind feedback David! We sincerely appreciate you sharing this with us and the world. We are very proud of the way our newly renovated rooms look and we're thrilled that you share in our sentiments. We look forward to hosting you again soon on any future visits to our area. Safe travels!
Summary of Verified Reviews
89
Excellent
Summary of 805 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent business hotel. Great location. Awesome vibe."
Location
94/100
131 reviews
"Great location and easy parking."Centrally located, near restaurants, bars, and shopping.
Vibe
88/100
44 reviews
"Awesome vibe. Modern Hotel. Stylish hotel."Atmosphere could be friendlier. Pleasant entrance area.Good for business people. Awesome for families.
Service
86/100
170 reviews
"Efficient, cheerful service, particularly at the restaurant, and good reception."Management and housekeeping are decent.
Amenities
81/100
54 reviews
"Great hotel buildings and entrance area."
Room
76/100
167 reviews
"Great views from updated, clean rooms."Beds and room-maintenance are OK, but A/C is lacking.Bathrooms are not clean enough, and TV's are poor.Furnishings and room sizes are standard. Shower can be a problem.
Breakfast
69/100
56 reviews
"Breakfast is decent but expensive."
Rated 86/100 based on reviews from families.
"Nice building. Great amenities."
Location
92/100
18 reviews
"Great location near lots of shopping."
Vibe
86/100
6 reviews
"Awesome vibe."
Service
85/100
18 reviews
"Friendly service."
Room
67/100
23 reviews
"Average-sized rooms with alright beds."Rooms are clean but complaints about the bathrooms.
Breakfast
64/100
7 reviews
"Breakfast is average."
Value
58/100
5 reviews
"Fairly good value for money."
Rated 91/100 based on reviews from couples.
"Accessible parking. Great shopping."
Location
93/100
6 reviews
"Great location."
Service
88/100
8 reviews
"Friendly service."
Vibe
85/100
5 reviews
"Awesome vibe."
Room
72/100
8 reviews
"Great room."
Breakfast
72/100
6 reviews
"Tasty breakfast."
Rated 84/100 based on reviews from business travelers.
"Awesome vibe. Friendly service."
Service
85/100
6 reviews
"Fantastic service."
Vibe
84/100
6 reviews
"Awesome vibe."
Room
66/100
8 reviews
"Room is all right."
Rated 89/100 based on reviews from all travelers.
"Excellent business hotel. Great location. Awesome vibe."
Location
94/100
8 reviews
"Great location."
Room
72/100
6 reviews
"Great room."
Rated 89/100 based on reviews from all travelers.
"Excellent business hotel. Great location. Awesome vibe."
Location
95/100
107 reviews
"Great location. Shopping, restaurants and bars in the area are great."
Vibe
87/100
37 reviews
"Awesome vibe. Modern Hotel. Stylish hotel."Atmosphere could be friendlier. Pleasant entrance area.
Service
87/100
160 reviews
"Efficient, cheerful service, particularly at the restaurant, and good reception."Management is acceptable.
Room
75/100
148 reviews
"Tidy, modern rooms with great views and decent size."Acceptably maintained rooms with mediocre beds and furniture.Subpar TVs and bathrooms. Shower can be a problem.
Breakfast
68/100
40 reviews
"Breakfast is decent but expensive."
Rated 83/100 based on reviews from families.
"Nice building. Great shopping."
Location
92/100
16 reviews
"Great location near lots of shopping."
Vibe
85/100
5 reviews
"Awesome vibe."
Service
84/100
15 reviews
"Friendly service."
Amenities
77/100
7 reviews
"Nice building."
Room
67/100
19 reviews
"Average rooms with standard beds."
Rated 91/100 based on reviews from couples.
"Awesome vibe. Fantastic service."
Service
88/100
8 reviews
"Friendly service."
Breakfast
73/100
5 reviews
"Tasty breakfast."
Room
72/100
6 reviews
"Great room."
Rated 83/100 based on reviews from business travelers.
"Awesome vibe. Friendly service."
Service
85/100
6 reviews
"Fantastic service."
Vibe
83/100
5 reviews
"Awesome vibe."
Room
65/100
7 reviews
"Room is all right."
Rated 85/100 based on reviews from all travelers.
"Excellent business hotel. Great location. Awesome vibe."
Location
95/100
8 reviews
"Great location."
Breakfast
69/100
5 reviews
"Breakfast is average."
Customer Reviews of Hilton Garden Inn Palm Beach Gardens
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
813
Very Good
270
Average
98
Poor
31
Terrible
20
true
Recent Reviews:
Lcarney23
Trip type:
Couples
I’ll never stay anywhere else
May 25, 2020
I will NEVER stay anywhere else when I visit Palm Beach! Your staff has gained two loyal customers solely from the respect, appreciation and value we felt staying here... my...
more »
I will NEVER stay anywhere else when I visit Palm Beach! Your staff has gained two loyal customers solely from the respect, appreciation and value we felt staying here... my birthday weekend was set to kick off at Jupiter spa and resort (who screwed me over) we ended up staying here, best decision I’ve made in awhile. The hospitality from when you walk in, Nancy at the front desk was AMAZING and so kind and patient. She accommodated every request we had as well as setting up balloons, a goodie bag AND a heartfelt amazing HAND WRITTEN card from her and another associate at the front desk that made me feel right at home and welcome. The bar staff, Sarah and Jacob did an amazing job as well... humble, great conversation... I truly enjoyed my time in the hotel more than I did going anywhere else around town in the two days we stayed. Truly happy and now committed to staying here when we visit. thank you all so much again for making my birthday as special as it could be!
Navigator49995839139, General Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review
Thank you for sharing your story with our future guests. In this difficult times, nothing is more precious than the kindness of others. We always hope that our team can provide this everyday, every month, every stay. Thank you for staying with us and we look forward to having you back.
We have been staying here for several years now when down for spring training. The property is always very pleasant and we have never been disappointed. The recent room renovation...
more »
We have been staying here for several years now when down for spring training. The property is always very pleasant and we have never been disappointed. The recent room renovation looks great, with new, modern fixtures and soft goods. The front desk staff, especially Nancy and Nicole, are always very upbeat and welcoming. Overall, this property is a jewel in the Hilton portfolio. Highly recommend!
Navigator49995839139, General Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review
Thank you so much for the kind words about our property and staff. We understand that all our guests are enduring this difficult time and we do hope that you may be able to come back in 2021 and get a chance to watch all the Spring Training games. Please stay Safe!
She's terrific! The hotel is best in class, beautiful views, wonderful pool and loved the staff.. both very pro-active and responsive. I would stay again for business or for pleasure...
more »
She's terrific! The hotel is best in class, beautiful views, wonderful pool and loved the staff.. both very pro-active and responsive. I would stay again for business or for pleasure with my family. The suites are especially nice.
Navigator49995839139, General Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review
We will be sure to let Nancy know how terrific she is! We can't wait to see you once all this has passed. Please stay safe.
Great location, walking distance to several venues for solid dining. The lake next store is a nice touch, great for morning runs (.7mi in diameter) and walks. The hotel itself...
more »
Great location, walking distance to several venues for solid dining. The lake next store is a nice touch, great for morning runs (.7mi in diameter) and walks. The hotel itself is nice, the staff is exceptional - bar tender remembers your favorite drinks on second visit is good given the client volume.
Nancy at the front desk is a life saver. Asked me how long I was in town, said the week and immediately caught an error in my booking having me there only one night. Instead of having to call my travel department, she took care of it on the spot. Then another evening, I was looking for something in the store that wasn't out, she went in the store room and dug through boxes and found me what I needed. She went above and beyond.
Only issue with the place is the gym. One treadmill was broken (good thing for the track around the lake) and the weight bench was broken.
Other than that I will definitely return.
Navigator49995839139, General Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review
We will be sure to let Nancy know how she made a difference in your stay. I will assure you that we have given our Fitness room a refresh and a new Treadmill has been installed. Please stay safe and we can't wait to see you soon.
I have stayed at this hotel numerous times. I always receive top notch service. Nancy and Alex provide excellent customer service. The hotel rooms are clean. Most of the rooms...
more »
I have stayed at this hotel numerous times. I always receive top notch service. Nancy and Alex provide excellent customer service. The hotel rooms are clean. Most of the rooms have walk in showers and no carpet. Good location and has a nice path around a lake to take a walk.
Navigator49995839139, General Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review
Thank you so much for your kinds words. In fact all our rooms are with out carpet (much cleaner) and we do have a few rooms on the first floor designed for families with children that do have tubs. We are so happy that you stay with us and as a frequent guest, please always let us know if we need to pay attention a little more to any area. We look forward to seeing you again soon.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
The newly renovated (all 180 guest rooms and suites were completely remodeled as of November 2018!) Hilton Garden Inn Palm Beach Gardens is eager to welcome you and your guests into our serenely situated hotel! With World Class Shopping, Golf, Dining, Beaches and Watersports just minutes away from our front doors; combined with our exemplary service; rest assured you will have a memorable experience when staying with us. Our exclusive lakefront location is the only hotel within walking distance to The Gardens Mall and Downtown at the Gardens, which is unparalleled in the North Palm Beach County area.
We proudly feature 180 guestrooms including 23 suites and 7 meeting rooms offering 5000 sq ft of combined flexible space for your group events. The hotel also features a waterfront restaurant and lounge, waterfront terraces, a gazebo to host weddings, as well as an outdoor pool, whirlpool and guest walking paths. Complimentary on site self parking (cars or buses/vans), Wired and Wireless internet in all guest rooms and public space (also features secure remote printing to the 24 hour business center) are just some of the value added amenities we offer. We also offer refrigerators, microwaves, coffeemakers, hairdryers and irons/boards in all rooms. Your guestroom also features a 37" flat screen HDTV with premium movies, a clock radio with MP3 and two single line telephones with voicemail.
The hotel sits in downtown Palm Beach Gardens directly between Downtown at the Gardens and The Gardens Mall. Both facilities are nationally recognized for the quality and variety of the shopping and dining venues. Walk to more than 200 stores and boutiques and 40 restaurants without getting in your car if you desire.
If you need to get into your car, you are less than five miles away from Roger Dean Stadium, Jupiter Island, Jupiter and Juno Beaches, Singer Island, PGA National, West Palm Beach, Loggerhead Marine Nature Center. Snorkel year round, arrange to scuba dive or join a boat captain just three miles offshore for incredible sport fishing in the Gulfstream.
The Hilton Garden Inn Palm Beach Gardens is the only hotel developed in the destination area of downtown Palm Beach Gardens. Give us the opportunity to host your next group! You will find Everything Right Where You Need It!
Green Sustainability
We recycle all of our unused shampoo and soap as part of the Hilton Garden Inn clean the world program!
Amenities / Features
Air conditioning
Blackout drapes/curtains
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
Flat-panel TV
Free cribs/infant beds
Free local calls
Free toiletries
Free weekday newspaper
Free WiFi
Free wired Internet
Hair dryer
HDTV
Hypo-allergenic bedding available
In-room climate control (air conditioning)
In-room safe
Iron/ironing board
Microwave
MP3 docking station
Number of bathrooms - 1
Phone
Pillowtop mattress
Premium bedding
Premium TV channels
Private bathroom
Refrigerator
Room service (limited hours)
Satellite TV service
Shower/tub combination
Airport & Shuttle Information
Hotel sits 11 miles north of Palm Beach International Airport. From Airport, take I-95 N to exit 79A--PGA Blvd East.
Ground transportation available at the airport at $40 one way.
Local Shuttle Info: taxi or car service. prices dependent upon trip details
Breakfast Information
Our full cook to order hot breakfast buffet is usually $12.95 per person, but is negotiable to be included in your group rate.
Parking Info
Complimentary & ample self parking is available on site.
Internet / WiFI
Wi-Fi access throughout the hotel (all public space and guest rooms) is complimentary.
Cleaning Policies
Hilton CleanStay Room Seal: Add an extra measure of assurance by placing a room seal on doors to indicate to guests that their room has not been accessed since being thoroughly cleaned.
•10 High-Touch, Deep Clean Areas: Extra disinfection of the most frequently touched guests room areas – light switches, door handles, TV remotes, thermostats and more.
•De-clutter Paper Amenities: Remove pen, paper and guest directory; supplement with digital or available upon request.
•Focus on Fitness Centers: Improved guidelines for disinfecting the hotel Fitness Center, possibly closing for cleaning multiple times daily and limiting the number of guests allowed in at one time.
•Clean and Clean Again: Increase the frequency of cleaning public areas.
•Guest-Accessible Disinfecting Wipes: Provide stations at primary entrances and key high traffic areas, for instance, a station to allow guests to wipe the elevator button before pressing.
•Contactless Check-In: Hilton will double-down on its award-winning Digital Ke
About Hilton Garden Inn
Spacious meeting rooms with onsite catering services and audiovisual equipment available
24 Hour Business Center and Free Wi-Fi
Plus Hypoallergenic Pillows
Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
Onsite Dining with Lunch and Dinner offered in most locations
Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.
Seasonality of Hotel Rates at Hilton Garden Inn Palm Beach Gardens
Above shows seasonality of room prices for both our group rates and the lowest individual traveler rates we could find at the time the group/meeting bid was placed. The best group rate shown is 32.4% in March 2018 and the highest average individual rate is $309 in the month of March 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hilton Garden Inn Palm Beach Gardens in a month when rates are lower.
