Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Express Hotel & Suites Meriden
Below are the verified reviews from guests that we have booked recently:
"Room"
Overall Score5.0/5
Great room, nice and clean, bathroom was clean, bed nice and soft Slept very well. Otherwise will be staying there again Thank you.
Sarah L. (Individual traveler, booked 1 room), from
08-Dec-2019
Verified Review, stayed from Sat Dec 07 to Sun Dec 08 2019 at a $89.00 average nightly rate.
"Front Desk"
Overall Score5.0/5
Myself, Daughter and three Granddaughters had the pleasure of staying at your hotel .. The gentleman at the front desk., Derek Freeney, was the most pleasant, accommodating, kind, professional man.. Making sure that everyone who walked through the door is greeted with a smile.. Very efficient.. He is a DEFINITE bonus to the Holiday Inn Express Hotel and Suites.. He takes much pride in his job and I hope that the company recognizes him for his professionalism. It’s rare to have great employees.. It was our pleasure to stay here and will pass the word to all our family and friends.. Thank you so much Derek for making our stay a very pleasant experience. Carolyn Giardina Nia Wiggin Gabriella Wiggin Hailey Wiggin Ava Wiggin.. Visiting from Rhode Island Softball tournament New England Impact.
Carolyn G. (Individual traveler, booked 1 room), from
15-Jun-2019
Verified Review, stayed from Fri Jun 14 to Sun Jun 16 2019 at a $95.20 average nightly rate.
Summary of Verified Reviews
76
Good
Summary of 527 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Great management and friendly, professional staff."Reception is OK but housekeeping is substandard.
Breakfast
79/100
76 reviews
"Tasty breakfast."
Location
70/100
28 reviews
"Great location with good access by car."
WiFi
60/100
7 reviews
"Regular internet service. Wifi quality could be improved."
Room
58/100
169 reviews
"Well-sized, typical rooms with mediocre beds."Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem.
Pool
36/100
32 reviews
"Pool in need of cleaning."
Amenities
19/100
28 reviews
"Hotel buildings could use some improvement."
Rated 77/100 based on reviews from families.
"Tasty breakfast. Friendly service."
Service
84/100
24 reviews
"Friendly service."
Breakfast
79/100
23 reviews
"Tasty breakfast."
Location
72/100
9 reviews
"Great location."
Comfort
58/100
21 reviews
"Reasonably comfortable, large rooms, but disliked beds."
Room
45/100
34 reviews
"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."Spacious rooms.
Cleanliness
37/100
19 reviews
"Bathrooms and rooms are untidy."
Pool
35/100
14 reviews
"Pool should be renewed."
Amenities
19/100
8 reviews
"Hotel buildings could use some improvement."
Rated 76/100 based on reviews from couples.
"Fantastic service."
Comfort
62/100
5 reviews
"Comfortable."
Room
51/100
9 reviews
"Rooms are acceptable but need cleaning."
Cleanliness
43/100
6 reviews
"Rooms could be cleaner."
Rated 73/100 based on reviews from all travelers.
"Good family hotel. Great location."
Service
82/100
136 reviews
"Great management and friendly, professional staff."Reception is OK but housekeeping is substandard.
Breakfast
81/100
73 reviews
"Tasty breakfast."
Location
69/100
27 reviews
"Location is ok. Good accessibility by car."
WiFi
64/100
6 reviews
"Regular internet service. Wifi quality could be improved."
Room
58/100
165 reviews
"Well-sized, typical rooms with mediocre beds."Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem.
Pool
35/100
30 reviews
"Pool in need of cleaning."
Amenities
19/100
28 reviews
"Hotel buildings could use some improvement."
Rated 77/100 based on reviews from families.
"Tasty breakfast. Friendly service."
Service
84/100
23 reviews
"Friendly service."
Breakfast
80/100
22 reviews
"Tasty breakfast."
Location
72/100
9 reviews
"Great location."
Comfort
58/100
20 reviews
"Reasonably comfortable, large rooms, but disliked beds."
Room
45/100
33 reviews
"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."Spacious rooms.
Cleanliness
36/100
17 reviews
"Bathrooms and rooms are untidy."
Pool
35/100
13 reviews
"Pool should be renewed."
Amenities
19/100
8 reviews
"Hotel buildings could use some improvement."
Rated 76/100 based on reviews from couples.
"Fantastic service."
Comfort
62/100
5 reviews
"Comfortable."
Room
51/100
9 reviews
"Rooms are acceptable but need cleaning."
Cleanliness
43/100
6 reviews
"Rooms could be cleaner."
Rated 75/100 based on reviews from all travelers.
"Good family hotel. Great location."
Customer Reviews of Holiday Inn Express Hotel & Suites Meriden
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
59
Very Good
57
Average
37
Poor
16
Terrible
16
true
Recent Reviews:
ABF49ER
Chula Vista, California
Holiday Inn Express Meriden
Oct 8, 2019
I am an IHG rewards member which is why I picked this Hotel. It was one of the worst Holiday Inns I have ever stayed in. My room was never...
more »
I am an IHG rewards member which is why I picked this Hotel. It was one of the worst Holiday Inns I have ever stayed in. My room was never cleaned the entire time I was there although I requested it. I was finally told the maid had entered I did not want my room clean, which was a complete lie. My trash was overflowing and it took several calls to the front desk for someone to come and bring clean towels and empty the trash. The breakfast was terrible, The food was cold, muffins stale and the coffee was cold.
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review
Hello ABF49ER,
Good to hear from one of our IHG Rewards Club members. I am both sad and very sorry to learn about the condition of the room, the level of service you received, and the food quality. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information.
I look forward to hearing back from you very soon.
I always stay with Holiday Inn as an IHG rewards member. I booked 2 rooms here to Visit Essex Train Station, Gillette Castle, Staehly Farms & Winery, and the Ivorytown...
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I always stay with Holiday Inn as an IHG rewards member. I booked 2 rooms here to Visit Essex Train Station, Gillette Castle, Staehly Farms & Winery, and the Ivorytown Playhouse.
I read the recent and horrible reviews, but also saw many great reviews. I wondered how this could be? are the rooms that Horrible, and the other posts are fake? or vice versa? I decided I would stay anyway and figure it out for myself.
We had one room facing the back, on the second floor, I believe over the Gym and or Pool area. The room had a heavy chlorine smell when we first arrived, but was not horrible. I noticed the wall paper was stapled to the wall and lose. as if the room was treated for mold with chlorine, and wall paper pinned up instead of a proper restoration after mold.
The second room faced the parking area, this room smelled great, and everything was immaculate. no issues what so ever.
Everything worked in both rooms. No furniture was stained or broken. We did not find any signs of mold in either room, and the chlorine smell did not bother us.
The towels were fresh and clean for the weekend, with an extra set of towels and wash clothes already in the room. This was great, no need for housekeeping when staying just the two nights for the weekend.
The breakfast area, on the other hand was disappointing. I do not expect much from the IHG Express Breakfast area to begin with. The hot cinnamon buns are always fantastic, because they are delivered ready to heat up and go, you can't screw them up. However, the coffee was awful, and there were no lids for the coffee, and no cream for the coffee. when I asked, I was told(on a Saturday), we expect a delivery on Tuesday.
The hosts were quite friendly and had no issues. We were very pleased with our stay over all, but only because we had other plans for breakfast. However, My wife is not so friendly until she gets a good cup of coffee.
of the IHG Express stays, this is one of the lowest ratings I have given. I hope they take note and remedy the management of the maintenance and Breakfast area.
We made note of the Carousel Museum nearby and expect to be back next year.
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review
Hello DreamTravelGuru,
Thank you for your feedback regarding your stay at Holiday Inn Express Meriden, CT. We might be leaders in limited service hospitality, but we make sure we deliver fresh, practical, and efficient accommodations for Simple, Smart Travel. What you described is not a reflection of this. On behalf of the hotel, I'm sorry we fell below your expectation regarding room condition, breakfast area, breakfast selection, maintenance and service. Not the experience we wanted you to have. We will address these concerns. I have made the hotel's management aware of your comment for review and for service improvement. I hope you give us a chance in the future to show you how great our hotel is.
Every year, my family and friends travel to Connecticut for the Durham County Fair. Last year we stayed here at the Holiday Inn Express and for the three days we...
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Every year, my family and friends travel to Connecticut for the Durham County Fair. Last year we stayed here at the Holiday Inn Express and for the three days we were there, there was no housekeeping. We were told next time we came, we would get 50% off. Well that didn’t happen as they are apparently under new management (which I thought was a good thing). Anyway we go to our room and two things struck us immediately. The bed looked like it was made by a child and the desk chair ....(well look at the photo and see for yourself). We asked for a new chair and while they were bringing us one, my husband and I rolled down the duvet to find multiple pubic hairs resting on top of the sheet. Now we are given a new room. We walk in and the white duvet cover looks as though someone polished their black shoes on it. We roll down the duvet and again... pubic hairs and a few blood stains . Both bathrooms had mold all over walls and tub. We left the hotel immediately to find another Holiday Inn Express as we are loyalty members. Our friends had same problem. Two other rooms had hairs in bed and a woman who said she was an inspector had the rooms redone. I told them that they were insane for staying but understood how inconvenient it was to move eight miles away to another hotel. The manager thought it was funny and literally laughed at us. As we were leaving the hotel, a man approached the desk and said , “Is there a reason I don’t have a shower curtain?” I say the board of health needs to shut this place down and that the guy at the desk should be fired. The place is disgusting.
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review
Hi Jamisen,
I'm glad you choose our hotel for your visit to Meriden. Thank you for staying. It's a pleasure hosting one of our IHG Rewards Club members.
We do our best to be committed to ease and transparency in every way. I'm sorry that your visit was not up to standards. Cleanliness has always been our priority, but I read that you find our rooms were on the opposite mainly with beds sheets, bathroom walls, and bathtubs. I also read your dismay about our Front Desk and room chair. Trust that I had our Housekeeping Supervisor and General Manager alerted about this, and I'm sure they'll take the necessary steps to make sure the issues you raised are resolved immediately.
We appreciate you leaving feedback about your experience, and I hope to see you soon.
We stayed Tuesday Night. It was terrible. The TV was broke. We called for help and was told someone would be to our room. No one ever came. We got...
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We stayed Tuesday Night. It was terrible. The TV was broke. We called for help and was told someone would be to our room. No one ever came. We got up to go to breakfast. The elevator was broke. We were on the third floor. No one would helpwith our luggage. Then as we were leaving I went to the main floor bathroom and the lock was broke. Never hadsuchs horrible stay. We are rewards members and still no help.
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review
Hello Nancy T,
Thank you very much for your recent stay at our Holiday Inn Express Meriden, CT. We might be leaders in limited service hospitality, but we make sure we deliver fresh, practical, and efficient accommodations for Simple, Smart Travel. What you described is not a reflection of this. I am so sorry to see you did not enjoy your overall experience with us, especially with room amenities, elevator and service. I’d like to obtain some additional detail regarding your experience so we have sent you a private message. I hope to have the honor of serving you again should your travels bring you back to Meriden.
Staff was very friendly upon check in, room was exceptionally clean, breakfast was surprisingly very good. Hotel could use some renovations but other than that it was a great stay....
more »
Staff was very friendly upon check in, room was exceptionally clean, breakfast was surprisingly very good. Hotel could use some renovations but other than that it was a great stay. Will defiantly be back!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
The newly built Holiday Inn Express and Suites Meriden, is the ideal choice when visiting Central Connecticut. We are Conveniently located between New Haven and Hartford with easy access to I-91, I-691, Route 15 and Route 5.
Each of our 91 extremely spacious guest rooms and granite top wet bar suites were designed for comfort. All of our rooms are equipped with a 32” digital flat screen TV, complimentary high speed internet all the amenities you would expect from the Holiday Inn Express and Suite brand.
Our facility has a wide range of hotel services including a heated indoor pool, fitness center, laundry facilities, business center and of course our Complimentary breakfast featuring a great selection of hot and cold items , fresh fruit and our signature cinnamon rolls.
Our Meeting space is ideal for meetings, small get-togethers, showers or birthday and anniversary parties.
Green Sustainability
Yes, we do.
Amenities / Features
Cable TV service
Coffee/tea maker
Connecting/adjoining rooms available
Daily housekeeping
Desk
Egyptian-cotton sheets
Flat-panel TV
Free bottled water
Free cribs/infant beds
Free local calls
Free newspaper
Free WiFi
Free wired Internet
Hair dryer
In-room climate control (air conditioning)
In-room safe
Iron/ironing board
Microwave
Number of bathrooms - 1
Phone
Premium TV channels
Private bathroom
Refrigerator
Rollaway/extra beds (surcharge)
Shower/tub combination
Soundproofed rooms
Airport & Shuttle Information
Bradley International Airport , Hartford CT 30 miles taxi one way $75.00
Local Shuttle Info: N/A
Breakfast Information
Buffet Breakfast included
Parking Info
Free parking
Internet / WiFI
Free wifi
About Holiday Inn Express
Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
Seasonality and Projections at Holiday Inn Express & Suites Meriden
The graph above is fluctuations of room rates for both our group quotes and the lowest online individual prices our rate checker could find at the time the group/meeting offer was entered. The best group or meeting displayed is 25.7% in the month of November 2018 and the highest average individual rate is $135 in the month of June 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express & Suites Meriden in a month when rates are lower.
