Holiday Inn Express Hotel & Suites Chicago West O'hare Arpt

200 S Mannheim Road, Hillside, IL 60162 US
View Map Reservations: +1-800-760-7718
2.5 Star Airport Hotel
Select Your Room:
02/26/2020 - 02/27/2020
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Hotel & Suites Chicago West O'hare Arpt

Below are the verified reviews from guests that we have booked recently:
"Good Stay"
Overall Score4.0/ 5
except for the garage truck pickup at 5:19AM on saturday morning that woke up everyone, it was a very good stay.
(Individual traveler, booked 1 room), from US flag
24-Jun-2019 Verified Review, stayed from Thu Jun 20 to Sat Jun 22 2019 at a $133.00 average nightly rate.
"'"
Overall Score4.0/ 5
Rooms and beds were very nice. I was told the suites were two rooms and were actually only one room with a small divider. I reserved the room in advance but when II got there the rates had supposedly gone up and I ended up with a higher rate that originally told and was not able to get my military discount. This was blamed on reservations but actually the crew on when I checked in were very unconcerned and would do nothing ( the person with the terrible attitude was Sue ). On the other hand the last day of my stay a lady whose name was 'Q' was a great help with a wonderful attitude Ii give her an AA+++. Also, the hot tub was down which I was not told when I made reservations and found out only after I got to the hotel a nd was advise it was going to be down for a couple months.
(Individual traveler, booked 1 room), from US flag
18-Jun-2019 Verified Review, stayed from Fri Jun 14 to Mon Jun 17 2019 at a $141.67 average nightly rate.
"Room was clean and staff was great."
Overall Score4.0/ 5
Third stay and the breakfast is still the same. Gets old. Need to change.
(Individual traveler, booked 1 room), from US flag
22-Mar-2019 Verified Review, stayed from Tue Mar 19 to Wed Mar 20 2019 at a $120.99 average nightly rate.
"Friendly, caring staff."
Overall Score4.0/ 5
Comfortable room, quiet after the Thanksgiving day party was over!
(Individual traveler, booked 1 room), from US flag
27-Nov-2018 Verified Review, stayed from Thu Nov 22 to Sat Nov 24 2018 at a $103.88 average nightly rate.

Summary of Verified Reviews

75
Good

Summary of 1,077 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 75/100 based on reviews from all travelers.

"Good highway hotel. Easily accessible by car and close to shopping areas."

Location

86/100
139 reviews

"Great location near the airport." Centrally located, near restaurants, bars, and shopping. Great accessibility by car with affordable parking.

Service

77/100
222 reviews

"Reception is decent, with overall friendly and professional service." Shuttle service is ok. Booking process should be better organized.

Breakfast

67/100
116 reviews

"Affordable, fairly tasty breakfasts."

Room

60/100
274 reviews

"Average-sized rooms with great beds." Outdated, insufficiently cleaned rooms and bathrooms, with poor furniture. Neglected rooms with poor air conditioning, TV's, and kitchenettes. Shower was ok.

Pool

25/100
52 reviews

"Pool in need of cleaning."

Amenities

24/100
65 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Wellness

11/100
47 reviews

"Poorly reviewed fitness area."

Rated 67/100 based on reviews from families.

"Friendly service. Great shopping."

Location

87/100
20 reviews

"Great location."

Service

76/100
26 reviews

"Friendly service, and reception was okay."

Breakfast

69/100
17 reviews

"Breakfast is average."

Room

46/100
31 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Comfortable beds.

Cleanliness

39/100
18 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

23/100
13 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Pool

22/100
8 reviews

"Pool should be renewed."

Wellness

11/100
16 reviews

"Wellness & sports facilities could be improved."

Rated 71/100 based on reviews from business travelers.

"Comfortable beds."

Location

84/100
9 reviews

"Great location."

Service

80/100
8 reviews

"Fantastic service."

Comfort

56/100
8 reviews

"Relatively comfortable, with good beds."

Room

52/100
15 reviews

"Great beds in okay rooms. Rooms could be cleaner."

Cleanliness

46/100
8 reviews

"Rooms could be cleaner."

Vibe

34/100
5 reviews

"Vibe is not too good."

Amenities

25/100
7 reviews

"Hotel buildings could use some improvement."

Rated 76/100 based on reviews from couples.

"Fantastic service."

Service

73/100
5 reviews

"Fantastic service."

Breakfast

64/100
6 reviews

"Breakfast is average."

Comfort

52/100
5 reviews

"Comfortable."

Room

51/100
6 reviews

"Room is all right."

Rated 70/100 based on reviews from all travelers.

"Good highway hotel. Easily accessible by car and close to shopping areas."

Location

86/100
131 reviews

"Great location near the airport." Centrally located, near restaurants, bars, and shopping. Great accessibility by car with affordable parking.

Service

78/100
215 reviews

"Reception is decent, with overall friendly and professional service." Shuttle service is ok. Booking process should be better organized.

Breakfast

70/100
110 reviews

"Great and affordable breakfast."

Room

61/100
262 reviews

"Average-sized rooms with great beds." Poorly maintained and cleaned rooms with substandard A/C. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower was ok.

Pool

24/100
51 reviews

"Pool in need of cleaning."

Amenities

24/100
62 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Wellness

11/100
47 reviews

"Poorly reviewed fitness area."

Rated 61/100 based on reviews from families.

"Friendly service."

Location

87/100
19 reviews

"Great location."

Service

76/100
25 reviews

"Friendly service, and reception was okay."

Breakfast

69/100
17 reviews

"Breakfast is average."

Room

45/100
30 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Comfortable beds.

Cleanliness

39/100
18 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

23/100
13 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Pool

22/100
8 reviews

"Pool should be renewed."

Wellness

11/100
16 reviews

"Wellness & sports facilities could be improved."

Rated 65/100 based on reviews from business travelers.

"Comfortable beds."

Location

83/100
7 reviews

"Great location."

Service

80/100
8 reviews

"Fantastic service."

Comfort

56/100
8 reviews

"Relatively comfortable, with good beds."

Room

53/100
13 reviews

"Great beds in okay rooms. Rooms could be cleaner."

Cleanliness

45/100
5 reviews

"Rooms could be cleaner."

Amenities

25/100
7 reviews

"Hotel buildings could use some improvement."

Rated 78/100 based on reviews from couples.

"Tasty breakfast. Fantastic service."

Breakfast

62/100
5 reviews

"Breakfast is average."

Rated 75/100 based on reviews from all travelers.

"Good highway hotel. Easily accessible by car and close to shopping areas."
Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express Hotel & Suites Chicago West O'hare Arpt

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
106
Very Good
89
Average
36
Poor
17
Terrible
21
true
Recent Reviews:
JMAChicago
Wilmette, Illinois
Comfortable hotel
Jan 1, 2020
We stayed here on New Years Eve and had a pleasant experience. The heat worked well in the room, the room was clean, and the bed was very comfortable. Best... more »
Melly K
chicago, IL
Trip type:
Solo travel
FRONT DESK RAN A FRAUDULENT CHARGE
Dec 15, 2019
I booked this hotel through Expedia in November. Checked in around 11pm on 11/10. Showed my itinerary & checked in & gave front desk girl my credit card for incidentals.... more »
visitante252016
Decatur, Illinois
Trip type:
Business
Hot tub was not working (2 days)
Dec 10, 2019
After staying many many times in different Holiday Inns, and twice at the one in Hillside, IL, this is the first time I am writing to express my dissatisfaction with... more »
Voyager10990513250
Trip type:
Family
Comfort and good location
Nov 13, 2019
The hotel is conveniently located close to restaurants and stores. The king suite was a good size and the bed and pillows were super comfy! It also had many useful... more »
OnTheRoadAgain999
Tucson, Arizona
Hotel under construction
Oct 13, 2019
We stayed there because it was at a convenient location. There was no mention that the place was under construction when I booked. They were working on the first floor... more »
1-5 of 269 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

The Holiday Inn Express & Suites Chicago O’Hare Airport West is the hotel you are looking for. Whether your visit is leisure or business related our convenient Chicago hotel location is near: downtown Chicago, Oakbrook Shopping Center, Brookfield Zoo, Borg Warner, Federal Signal, Bosch, Oracle, McDonald's Corp, Ace Hardware and Loyola Medical Center. Located right off Chicago’s main highways you are minutes away from your destination. Guest rooms feature triple sheeted king and queen size beds covered with our pillow-top bedding, 32” flat screen color TV, granite countertops, coffee maker, hair dryer and ironing board. When you get back to your hotel room, you can easily check your email using the hotel's free high-speed wireless Internet connection or the hotel's business center. Satisfy your growling stomach before that early morning start with the free Express Start breakfast complete with our signature cinnamon rolls. Complimentary shuttle service is provided to O’Hare International Airport and within a 5 mile radius of the hotel. The Holiday Inn Express also features a 500 sq.ft. meeting room perfect for functions up to 30 guests.

Green Sustainability

The Holiday Inn Express - Chicago West O'Hare participates in IHG's Green Engage program and has a linen reuse program in place.

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Flat-panel TV
  • Free local calls
  • Free weekday newspaper
  • Free WiFi
  • Free wired Internet
  • Hair dryer
  • HDTV
  • In-room climate control (air conditioning)
  • In-room safe
  • Iron/ironing board
  • Microwave
  • Number of bathrooms - 1
  • Phone
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Shower/tub combination

Airport & Shuttle Information

8 miles to O'Hare International Airport & 14 miles to Midway Airport; Complimentary transportation to O'Hare, advanced reservation required.

Local Shuttle Info: Complimentary Shuttle runs 5am to 12pm by reservations only. From O'Hare International Airport to and from hotel.

Breakfast Information

Daily 6:00AM - 9:30AM Full Hot Breakfast Buffet. Every morning you can enjoy fresh, 100% Arabica bean coffee, warm cinnamon rolls, eggs, bacon, fresh fruit and much more. You'll leave refreshed and ready to go.

Parking Info

Complimentary parking for registered guests in our well-lit parking lot.

Internet / WiFI

Complimentary wifi throughout the hotel and meeting room.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.