Holiday Inn Express Hotel & Suites Chicago West O'hare Arpt

200 S Mannheim Road, Hillside, IL 60162 US
View Map Reservations: +1-800-760-7718
2.5 Star Airport Hotel
Select Your Room:
01/24/2020 - 01/25/2020
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Hotel & Suites Chicago West O'hare Arpt

Below are the verified reviews from guests that we have booked recently:
"Good Stay"
Overall Score4.0/ 5
except for the garage truck pickup at 5:19AM on saturday morning that woke up everyone, it was a very good stay.
(Individual traveler, booked 1 room), from US flag
24-Jun-2019 Verified Review, stayed from Thu Jun 20 to Sat Jun 22 2019 at a $133.00 average nightly rate.
"'"
Overall Score4.0/ 5
Rooms and beds were very nice. I was told the suites were two rooms and were actually only one room with a small divider. I reserved the room in advance but when II got there the rates had supposedly gone up and I ended up with a higher rate that originally told and was not able to get my military discount. This was blamed on reservations but actually the crew on when I checked in were very unconcerned and would do nothing ( the person with the terrible attitude was Sue ). On the other hand the last day of my stay a lady whose name was 'Q' was a great help with a wonderful attitude Ii give her an AA+++. Also, the hot tub was down which I was not told when I made reservations and found out only after I got to the hotel a nd was advise it was going to be down for a couple months.
(Individual traveler, booked 1 room), from US flag
18-Jun-2019 Verified Review, stayed from Fri Jun 14 to Mon Jun 17 2019 at a $141.67 average nightly rate.
"Room was clean and staff was great."
Overall Score4.0/ 5
Third stay and the breakfast is still the same. Gets old. Need to change.
(Individual traveler, booked 1 room), from US flag
22-Mar-2019 Verified Review, stayed from Tue Mar 19 to Wed Mar 20 2019 at a $120.99 average nightly rate.
"Friendly, caring staff."
Overall Score4.0/ 5
Comfortable room, quiet after the Thanksgiving day party was over!
(Individual traveler, booked 1 room), from US flag
27-Nov-2018 Verified Review, stayed from Thu Nov 22 to Sat Nov 24 2018 at a $103.88 average nightly rate.

Summary of Verified Reviews

75
Good

Summary of 1,072 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 75/100 based on reviews from all travelers.

"Good family hotel. Easily accessible by car and close to shopping areas."

Location

86/100
138 reviews

"Great location near the airport." Centrally located, near restaurants, bars, and shopping. Convenient car access and well-priced parking. Average parking.

Service

75/100
223 reviews

"Reception is decent, with overall friendly and professional service." Shuttle service is ok. Booking process should be better organized.

Breakfast

65/100
115 reviews

"Affordable, fairly tasty breakfasts."

Room

62/100
273 reviews

"Rooms are large and mostly clean, with great beds." Badly maintained and cleaned rooms with poor furnishings. Rooms need updating with bad TV's and A/C. Shower was ok.

Pool

24/100
52 reviews

"Pool in need of cleaning."

Wellness

14/100
44 reviews

"Poorly reviewed fitness area."

Rated 68/100 based on reviews from families.

"Comfortable beds. Great location."

Location

87/100
19 reviews

"Great location."

Service

69/100
25 reviews

"Friendly service and acceptable reception."

Breakfast

66/100
17 reviews

"Breakfast is average."

Room

47/100
29 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Comfortable beds.

Cleanliness

37/100
18 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

31/100
12 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Pool

22/100
7 reviews

"Pool should be renewed."

Wellness

14/100
13 reviews

"Wellness & sports facilities could be improved."

Rated 71/100 based on reviews from business travelers.

"Location is great. Good service."

Location

86/100
9 reviews

"Great location."

Service

79/100
8 reviews

"Fantastic service."

Room

55/100
15 reviews

"Awesome beds, and reasonably clean rooms."

Cleanliness

45/100
7 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Amenities

33/100
7 reviews

"Hotel buildings could use some improvement."

Vibe

29/100
5 reviews

"Vibe is not too good."

Rated 76/100 based on reviews from couples.

"Friendly service. Fantastic service."

Service

74/100
5 reviews

"Fantastic service."

Breakfast

61/100
6 reviews

"Breakfast is average."

Comfort

55/100
5 reviews

"Comfortable."

Room

54/100
6 reviews

"Room is all right."

Rated 70/100 based on reviews from all travelers.

"Good family hotel. Easily accessible by car and close to shopping areas."

Location

86/100
129 reviews

"Great location." Centrally located, near restaurants, bars, and shopping. Convenient car access and well-priced parking. Average parking.

Service

76/100
216 reviews

"Reception is decent, with overall friendly and professional service." Shuttle service is ok. Booking process should be better organized.

Breakfast

67/100
110 reviews

"Affordable, fairly tasty breakfasts."

Room

62/100
262 reviews

"Rooms are large and mostly clean, with great beds." Badly maintained and cleaned rooms with poor furnishings. Rooms need updating with bad TV's and A/C. Shower was ok.

Pool

23/100
51 reviews

"Pool in need of cleaning."

Wellness

14/100
44 reviews

"Poorly reviewed fitness area."

Rated 62/100 based on reviews from families.

"Friendly service."

Location

87/100
18 reviews

"Great location."

Service

70/100
24 reviews

"Friendly service and acceptable reception."

Breakfast

66/100
17 reviews

"Breakfast is average."

Room

47/100
28 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Comfortable beds.

Cleanliness

37/100
18 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

31/100
12 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Pool

22/100
7 reviews

"Pool should be renewed."

Wellness

14/100
13 reviews

"Wellness & sports facilities could be improved."

Rated 65/100 based on reviews from business travelers.

"Comfortable beds."

Location

84/100
7 reviews

"Great location."

Service

79/100
8 reviews

"Fantastic service."

Comfort

60/100
8 reviews

"Relatively comfortable, with good beds."

Room

57/100
13 reviews

"Awesome beds, and reasonably clean rooms."

Cleanliness

48/100
5 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Amenities

33/100
7 reviews

"Hotel buildings could use some improvement."

Rated 78/100 based on reviews from couples.

"Fantastic service."

Breakfast

59/100
5 reviews

"Breakfast is average."

Rated 78/100 based on reviews from all travelers.

"Good family hotel. Easily accessible by car and close to shopping areas."
Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express Hotel & Suites Chicago West O'hare Arpt

Value
Rooms
Cleanliness
Service
Excellent
106
Very Good
89
Average
36
Poor
17
Terrible
21
true
Recent Reviews:
JMAChicago
Wilmette, Illinois
Comfortable hotel
Jan 1, 2020
We stayed here on New Years Eve and had a pleasant experience. The heat worked well in the room, the room was clean, and the bed was very comfortable. Best... more »
Melly K
chicago, IL
Trip type:
Solo travel
FRONT DESK RAN A FRAUDULENT CHARGE
Dec 15, 2019
I booked this hotel through Expedia in November. Checked in around 11pm on 11/10. Showed my itinerary & checked in & gave front desk girl my credit card for incidentals.... more »
visitante252016
Decatur, Illinois
Trip type:
Business
Hot tub was not working (2 days)
Dec 10, 2019
After staying many many times in different Holiday Inns, and twice at the one in Hillside, IL, this is the first time I am writing to express my dissatisfaction with... more »
Voyager10990513250
Trip type:
Family
Comfort and good location
Nov 13, 2019
The hotel is conveniently located close to restaurants and stores. The king suite was a good size and the bed and pillows were super comfy! It also had many useful... more »
OnTheRoadAgain999
Tucson, Arizona
Hotel under construction
Oct 13, 2019
We stayed there because it was at a convenient location. There was no mention that the place was under construction when I booked. They were working on the first floor... more »
1-5 of 269 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

The Holiday Inn Express & Suites Chicago O’Hare Airport West is the hotel you are looking for. Whether your visit is leisure or business related our convenient Chicago hotel location is near: downtown Chicago, Oakbrook Shopping Center, Brookfield Zoo, Borg Warner, Federal Signal, Bosch, Oracle, McDonald's Corp, Ace Hardware and Loyola Medical Center. Located right off Chicago’s main highways you are minutes away from your destination. Guest rooms feature triple sheeted king and queen size beds covered with our pillow-top bedding, 32” flat screen color TV, granite countertops, coffee maker, hair dryer and ironing board. When you get back to your hotel room, you can easily check your email using the hotel's free high-speed wireless Internet connection or the hotel's business center. Satisfy your growling stomach before that early morning start with the free Express Start breakfast complete with our signature cinnamon rolls. Complimentary shuttle service is provided to O’Hare International Airport and within a 5 mile radius of the hotel. The Holiday Inn Express also features a 500 sq.ft. meeting room perfect for functions up to 30 guests.

Green Sustainability

The Holiday Inn Express - Chicago West O'Hare participates in IHG's Green Engage program and has a linen reuse program in place.

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Flat-panel TV
  • Free local calls
  • Free weekday newspaper
  • Free WiFi
  • Free wired Internet
  • Hair dryer
  • HDTV
  • In-room climate control (air conditioning)
  • In-room safe
  • Iron/ironing board
  • Microwave
  • Number of bathrooms - 1
  • Phone
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Shower/tub combination

Airport & Shuttle Information

8 miles to O'Hare International Airport & 14 miles to Midway Airport; Complimentary transportation to O'Hare, advanced reservation required.

Local Shuttle Info: Complimentary Shuttle runs 5am to 12pm by reservations only. From O'Hare International Airport to and from hotel.

Breakfast Information

Daily 6:00AM - 9:30AM Full Hot Breakfast Buffet. Every morning you can enjoy fresh, 100% Arabica bean coffee, warm cinnamon rolls, eggs, bacon, fresh fruit and much more. You'll leave refreshed and ready to go.

Parking Info

Complimentary parking for registered guests in our well-lit parking lot.

Internet / WiFI

Complimentary wifi throughout the hotel and meeting room.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.