The Westin Phoenix Downtown

333 N Central Ave, Phoenix, AZ 85004 US near Exit 144 on I-10 (~0.8mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Phoenix Convention Center
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01/26/2021 - 01/27/2021
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Westin Phoenix Downtown

Below are the verified reviews from guests that we have booked recently:
"Nice hotel, service a bit under par."
Overall Score4.0/ 5
Room service was wrong the first day, came at 2am the next day, woke us up while we were asleep, also had some valet issues. The house keeping crew was great!
(Individual traveler, booked 1 room), from US flag
19-Jan-2020 Verified Review, stayed from Fri Jan 17 to Mon Jan 20 2020 at a $233.87 average nightly rate.

Summary of Verified Reviews

86
Very Good

Summary of 975 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 86/100 based on reviews from all travelers.

"Very good luxury hotel. Close to restaurants and bars with nearby parking areas. Great rooms and fantastic service."

Cleanliness

86/100
72 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Room

84/100
259 reviews

"New, clean rooms with standard beds." Large rooms, good TV's, and great views. Decently-clean rooms with spacious bathrooms. Poorly maintained rooms with low quality furniture. Shower can be a problem.

Service

76/100
218 reviews

"Adequate reception and friendly service, with especially good service in the restaurant and bar." Valet service could be better. Room service could have been improved. Recreation staff is ok.

Comfort

75/100
104 reviews

"Very comfortable, large rooms with sizeable bathrooms." Okay beds and quiet enough rooms.

Location

64/100
152 reviews

"Location is ok. Pricey, inconvenient parking." Excellent sightseeing, restaurants and bars nearby.

Breakfast

63/100
20 reviews

"Breakfast is average."

Pool

51/100
27 reviews

"Ordinary pool."

Value

50/100
66 reviews

"Fairly good value for money. Relatively high internet cost." Affordable food.

WiFi

32/100
18 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 88/100 based on reviews from families.

"Great view. Nice TV."

Cleanliness

87/100
10 reviews

"Clean rooms."

Room

84/100
27 reviews

"Clean, spacious rooms, comfortable beds, and good views."

Comfort

80/100
14 reviews

"Great sized rooms, very comfortable with wonderful beds."

Service

76/100
22 reviews

"Friendly service, and reception was okay."

Location

64/100
20 reviews

"Decent location, but problems with parking."

Breakfast

63/100
5 reviews

"Breakfast is average."

Value

54/100
10 reviews

"Fairly good value for money."

Pool

49/100
8 reviews

"Pool should be renewed."

Rated 87/100 based on reviews from couples.

"Clean. Friendly service."

Cleanliness

88/100
5 reviews

"Clean."

Room

81/100
13 reviews

"Spacious rooms."

Comfort

79/100
8 reviews

"Large, comfortable rooms."

Service

78/100
16 reviews

"Friendly service."

Location

63/100
12 reviews

"Decent location, but problems with parking."

Rated 77/100 based on reviews from solo travelers.

"Very comfortable. Great room."

Room

81/100
9 reviews

"Great room."

Service

74/100
6 reviews

"Fantastic service."

Rated 78/100 based on reviews from business travelers.

"Fantastic service. Great room."

Room

79/100
9 reviews

"Great room."

Rated 82/100 based on reviews from all travelers.

"Very good luxury hotel. Close to restaurants and bars with nearby parking areas. Great rooms and fantastic service."

Cleanliness

85/100
69 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Room

83/100
252 reviews

"New, clean rooms with standard beds." Large rooms, good TV's, and great views. Decently-clean rooms with spacious bathrooms. Poorly maintained rooms with low quality furniture. Shower can be a problem.

Service

76/100
216 reviews

"Adequate reception and friendly service, with especially good service in the restaurant and bar." Valet service could be better. Room service could have been improved. Recreation staff is ok.

Comfort

74/100
102 reviews

"Very comfortable, large rooms with sizeable bathrooms." Okay beds and quiet enough rooms.

Location

65/100
145 reviews

"Location is ok. Pricey, inconvenient parking." Excellent sightseeing, restaurants and bars nearby.

Breakfast

64/100
19 reviews

"Breakfast is average."

Pool

53/100
26 reviews

"Ordinary pool."

Value

49/100
65 reviews

"Value for money could be better. Relatively high internet cost." Affordable food.

WiFi

32/100
18 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 84/100 based on reviews from families.

"Great view. Nice TV."

Cleanliness

87/100
10 reviews

"Clean rooms."

Room

84/100
26 reviews

"Clean, spacious rooms, comfortable beds, and good views."

Comfort

80/100
13 reviews

"Great sized rooms, very comfortable with wonderful beds."

Service

76/100
22 reviews

"Friendly service, and reception was okay."

Location

64/100
18 reviews

"Decent location, but problems with parking."

Value

54/100
10 reviews

"Fairly good value for money."

Pool

50/100
7 reviews

"Ordinary pool."

Rated 83/100 based on reviews from couples.

"Clean. Friendly service."

Room

81/100
12 reviews

"Great room."

Comfort

79/100
7 reviews

"Very comfortable."

Service

78/100
16 reviews

"Friendly service."

Location

63/100
12 reviews

"Decent location, but problems with parking."

Rated 81/100 based on reviews from solo travelers.

"Very comfortable. Great room."

Room

81/100
8 reviews

"Great room."

Service

74/100
6 reviews

"Fantastic service."

Rated 84/100 based on reviews from business travelers.

"Great room. Fantastic service."

Room

79/100
9 reviews

"Great room."

Rated 74/100 based on reviews from all travelers.

"Very good luxury hotel. Close to restaurants and bars with nearby parking areas. Great rooms and fantastic service."

Location

59/100
5 reviews

"Location is ok."

Review Semantics by TrustYou

Property Description

With a stay at The Westin Phoenix Downtown, you'll be centrally located in Phoenix, within a 5-minute walk of Arizona State University - Downtown Phoenix and Roosevelt Row. This 4-star hotel is 0.4 mi (0.6 km) from Phoenix Convention Center and 0.6 mi (1 km) from Talking Stick Resort Arena.

Enjoy American cuisine at Province Urban Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.

Make yourself at home in one of the 242 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming and iPod docking stations are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Arizona State University - Downtown Phoenix - 0.2 km / 0.1 mi
Herberger Theater Center - 0.3 km / 0.2 mi
Roosevelt Row - 0.4 km / 0.2 mi
Orpheum Theatre - 0.4 km / 0.3 mi
The Van Buren - 0.5 km / 0.3 mi
Phoenix Symphony Hall - 0.5 km / 0.3 mi
Phoenix Convention Center - 0.6 km / 0.4 mi
Phoenix City Hall - 0.7 km / 0.4 mi
Arizona Center - 0.8 km / 0.5 mi
Arizona Federal Theatre - 0.9 km / 0.5 mi
Heritage Square - 0.9 km / 0.6 mi
Children's Museum of Phoenix - 0.9 km / 0.6 mi
Talking Stick Resort Arena - 1 km / 0.6 mi
Arizona Science Center - 1 km / 0.6 mi
Japanese Friendship Garden of Phoenix - 1.3 km / 0.8 mi

The nearest airports are:
Sky Harbor Intl. Airport (PHX) - 9.2 km / 5.7 mi
Scottsdale, AZ (SCF) - 32.9 km / 20.4 mi
Phoenix, AZ (DVT-Phoenix Deer Valley) - 31.6 km / 19.6 mi
Chandler, AZ (CHD-Chandler Municipal) - 42.1 km / 26.2 mi
Mesa, AZ (MSC-Falcon Field Municipal) - 41.2 km / 25.6 mi

The preferred airport for The Westin Phoenix Downtown is Sky Harbor Intl. Airport (PHX).

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Phoenix? This hotel has facilities measuring 9308 square feet (865 square meters), including conference space.

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Dry cleaning/laundry service
  • Outdoor pool
  • Wheelchair accessible (may have limitations)
  • Secured parking
  • Express check-in
  • Wheelchair-accessible van parking
  • Number of meeting rooms - 7
  • Conference space size (meters) - 865
  • Valet for wheelchair-equipped vehicle
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Accessible bathroom
  • Wedding services
  • 24-hour fitness facilities
  • Wheelchair-accessible on-site restaurant
  • Year Built - 2010
  • Number of buildings/towers - 1
  • Total number of rooms - 242
  • Number of floors - 9
  • Parking height restrictions apply
  • Luggage storage
  • Restaurant
  • Express check-out
  • Visual alarms in hallways
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Library
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Smoke-free property
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Elevator
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 9308
  • 24-hour business center
  • Concierge services

Airport & Shuttle Information

Phoenix Sky Harbor15 mins5 miles$30 roundtrip/per person

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Pet maximum weight in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Dogs up to 40 pounds are allowed. Dogs over 40 pounds may be allowed at the hotel''''s discretion. Guests are required to sign a pet waiver upon check-in.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Secured valet parking fee: USD 36.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 5:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for lunch and dinner.
  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
  • The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
  • Enhanced food service safety measures are in place.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

About Westin

  • Designed for wellness
  • Comfortable beds: Westin Heavenly Bed
  • Healthy foods and world class fitness areas
  • Over 200 locations worldwide

The Westin highlights above are subject to change without notice.

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