IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Kimpton Hotel Palomar Phoenix Cityscape
Below are the verified reviews from guests that we have booked recently:
"Unforgettable"
Overall Score5.0/5
The staff was amazing! We we very impressed with Lauren. She really made our getaway memorable.
Kristy W. (Individual traveler, booked 1 room), from
22-Nov-2020 Verified Review, stayed from Fri Nov 20 to Sat Nov 21 2020 at a $98.99 average nightly rate.
"Hidden fees and no coffee."
Overall Score1.0/5
Good customer service, but there were so many hidden fees. $35 over night parking fee, room service had 20%+4 delivery fee for them to bring it to your room. There was no coffee maker in the room you had to pay extra for it plus $per bag of coffee bag. No breakfast had to pay so much for breakfast close by. And extra fee if you use the amenities. The bed was nothing but sheets the sheet even came off the mattress. We were afraid to use the shower incase we were going to get another service fee. Have fun!
Alyshia B. (Individual traveler, booked 1 room), from
09-Jul-2019 Verified Review, stayed from Sat Jul 06 to Sun Jul 07 2019 at a $114.17 average nightly rate.
"Very nice, the staff were so friendly."
Overall Score5.0/5
Hi there, We want to mention that Ashley at the front desk was terrific. She has such a lovely personality and genuinely goes all out to make sure all the guests are happy. We were disappointed that a coffee machine was not in our room, as we love to wake up to coffee without having to go downstairs to get it etc.etc.. Ashley immediately had one sent up to us, as she had texted us to see how everything was which was a nice touch. We loved the location and all of your staff were very friendly.
Simon W. (Individual traveler, booked 1 room), from
06-Dec-2018 Verified Review, stayed from Sat Dec 01 to Mon Dec 03 2018 at a $143.65 average nightly rate.
Summary of Verified Reviews
88
Excellent
Summary of 1,324 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent business hotel. Fantastic service. Great location. Awesome vibe."
Service
89/100
354 reviews
"Good, friendly service, particularly in the restaurant, although housekeeping is poor."Well-managed with a nice reception and professional service, particularly at the bar.Room service could have been improved. Great valet service.
Location
85/100
254 reviews
"Great location near the airport."Central location with great sightseeing, dining out and shopping.Pricey, inconvenient parking. Reasonably accessible by car.
Food
84/100
72 reviews
"Delicious and affordable food, decent menu."
Vibe
83/100
108 reviews
"Excellent vibe and pretty inviting atmosphere. Stylish hotel."Relatively modern hotel. Pleasant entrance area.Good for business people. Good choice for a city trip. Luxury hotel.
Bar
83/100
64 reviews
"Nice bar with tasty alcoholic drinks. Standard beverage prices."Good bar service.
WiFi
81/100
12 reviews
"Good internet service. Wifi quality could be improved."
Room
77/100
286 reviews
"Great views from big, clean rooms, with decent beds."Large, so-so bathroom.Poor quality, old rooms with low rated A/C and furniture.Shower was ok.
Cleanliness
76/100
104 reviews
"Clean hotel facilities. Clean rooms."
Breakfast
67/100
19 reviews
"Breakfast is average."
Value
48/100
94 reviews
"Value for money could be better. Standard beverage prices."Affordable food.
Rated 85/100 based on reviews from families.
"Good restaurants & bars in the area. Great shopping."
Service
91/100
49 reviews
"Service is professional and friendly."
Food
85/100
11 reviews
"Delicious food."
Location
83/100
40 reviews
"Great location, near nice bars and restaurants. Parking is rare."
Cleanliness
77/100
18 reviews
"Clean hotel facilities. Clean rooms."
Room
75/100
38 reviews
"Rooms are spacious and tidy and beds are alright."
Comfort
70/100
20 reviews
"Spacious, comfortable room with acceptable beds."
Rated 86/100 based on reviews from couples.
"Great view. Stylish hotel."
Service
91/100
35 reviews
"Friendly service and great reception."
Location
88/100
28 reviews
"Great location."
Food
82/100
7 reviews
"Delicious food."
Bar
80/100
5 reviews
"Bar is awesome."
Cleanliness
74/100
8 reviews
"Clean."
Room
69/100
29 reviews
"Rooms and bathrooms are alright."Spacious rooms and lovely views, although beds are poor. Shower was ok.
Comfort
63/100
13 reviews
"Reasonably comfortable, large rooms, but disliked beds."
Rated 89/100 based on reviews from business travelers.
"Clean rooms. Clean."
Service
89/100
12 reviews
"Fantastic service."
Location
86/100
10 reviews
"Great location."
Bar
80/100
7 reviews
"Bar is awesome."
Vibe
77/100
5 reviews
"Awesome vibe."
Room
71/100
12 reviews
"Great room."
Rated 84/100 based on reviews from solo travelers.
"Awesome vibe. Great room."
Location
80/100
6 reviews
"Great location."
Room
69/100
9 reviews
"Average rooms with standard beds."
Comfort
67/100
6 reviews
"Beds are decent and generally comfortable."
Rated 86/100 based on reviews from all travelers.
"Excellent business hotel. Fantastic service. Great location. Awesome vibe."
Service
89/100
348 reviews
"Good, friendly service, particularly in the restaurant, although housekeeping is poor."Well-managed with a nice reception and professional service, particularly at the bar.Room service could have been improved. Great valet service.
Location
86/100
248 reviews
"Great location near the airport."Central location with great sightseeing, dining out and shopping.Pricey, inconvenient parking. Reasonably accessible by car.
Food
84/100
72 reviews
"Delicious and affordable food, decent menu."
Vibe
83/100
106 reviews
"Excellent vibe and pretty inviting atmosphere. Stylish hotel."Relatively modern hotel. Pleasant entrance area.
Bar
83/100
64 reviews
"Nice bar with tasty alcoholic drinks. Standard beverage prices."Good bar service.
Cleanliness
77/100
102 reviews
"Clean hotel facilities. Clean rooms."
Room
77/100
279 reviews
"Great views from big, clean rooms, with decent beds."Large, so-so bathroom.Poor quality, old rooms with low rated A/C and furniture.Shower was ok.
WiFi
77/100
11 reviews
"Good internet service. Wifi quality could be improved."
Breakfast
70/100
18 reviews
"Tasty breakfast."
Value
50/100
91 reviews
"Value for money could be better. Standard beverage prices."Affordable food.
Rated 85/100 based on reviews from families.
"Good restaurants & bars in the area. Great shopping."
Service
91/100
46 reviews
"Service is professional and friendly."
Food
85/100
11 reviews
"Delicious food."
Location
82/100
39 reviews
"Great location, near nice bars and restaurants. Parking is rare."
Cleanliness
77/100
18 reviews
"Clean hotel facilities. Clean rooms."
Room
75/100
36 reviews
"Rooms are spacious and tidy and beds are alright."
Comfort
70/100
18 reviews
"Large rooms with average comfort and standard beds."
Rated 86/100 based on reviews from couples.
"Great view. Stylish hotel."
Service
91/100
34 reviews
"Friendly service and great reception."
Location
90/100
24 reviews
"Great location."
Food
82/100
7 reviews
"Delicious food."
Bar
80/100
5 reviews
"Bar is awesome."
Cleanliness
75/100
7 reviews
"Clean."
Room
69/100
27 reviews
"Rooms and bathrooms are alright."Spacious rooms and lovely views, although beds are poor. Shower was ok.
Comfort
62/100
12 reviews
"Reasonably comfortable, large rooms, but disliked beds."
Rated 86/100 based on reviews from business travelers.
"Clean rooms. Clean."
Service
89/100
12 reviews
"Fantastic service."
Location
86/100
10 reviews
"Great location."
Bar
80/100
7 reviews
"Bar is awesome."
Vibe
77/100
5 reviews
"Awesome vibe."
Room
71/100
12 reviews
"Great room."
Rated 82/100 based on reviews from solo travelers.
"Awesome vibe. Great room."
Location
80/100
6 reviews
"Great location."
Room
69/100
8 reviews
"Average rooms with standard beds."
Comfort
66/100
5 reviews
"Beds are decent and generally comfortable."
Property Description
Hotel Palomar is contemporary, connected and cosmopolitan, yet comfortable and welcoming all at once. Even better, Hotel Palomar is ideally located at CityScape, downtown Phoenix's shopping, dining and entertainment hub. Here, you're just steps away from Talking Stick Resort Arena, Chase Field, the Phoenix Convention Center, the Phoenix Symphony and more amazing restaurants than you'll have time to indulge in.
Amenities / Features
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Restaurant
24 hours room service
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV Channel: HBO
TV Channel: Showtime
Valet Parking
Voicemail
Laundry valet service
Breakfast in room
Child facilities
Spa
Golf course on hotel grounds
Airport & Shuttle Information
10 minute drive from Phoenix Sky Harbor International airport, approximately a $20 taxi ride. Also accessible from Terminal 4 of Sky Harbor via light rail and SkyTrain.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
We do not offer breakfast in the hotel restaurant. However, you may order through room service, or eat at the Breakfast Club which is just outside the Level 2 doors by the Living room. There are other walkable options as we are part of CityScape Center.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. Pets are welcome
Internet / WiFI
Complimentary WiFi available in all guestrooms and public areas with Kimpton Karma sign-up prior to arrival. Standard charges for internet in guestrooms is $12.99 per night.
About Kimpton Hotels
Boutique hotel with more than 60+ properties nationwide
Kimpton Karma Rewards is a free guest program which offers guests the opportunity to earn free nights, get free Wi-Fi, exclusive offers on hotel stays, a $10 bar credit for in-room snacks or bar cocktails, and a $30 spa credit towards a massage, facial, or body treatment
Nightly wine hour
Free coffee and tea in the lobby
Yoga mats provided upon request
Pet friendly hotel free for cats, dogs, and other pets of any size
Access to their public bikes for free to tour around the city or neighborhood
Kimpton Hotels also offers guest free travel items left behind or forgotten like plastic travel bags, fan, humidifier, curling and straightening iron, steamer, spray wrinkle remover, a night light, and so much more
The Kimpton Hotels highlights above are subject to change without notice.
Seasonality of Hotel Rates at Hotel Palomar Phoenix Cityscape
The chart above shows seasonality of prices for both our group quotes and the best individual traveler rates we could find at the time the group/meeting offer was entered. The best group deal shown is 61.8% in July 2019 and the highest average individual rate is $395 in the month of October 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hotel Palomar Phoenix Cityscape in a month when rates are lower.
"I truly love the service your company offers and will use it again for future group reservations. I also have recommended it to several of my friends. Keep up the good work!!!" K.D. - Natchitoches, LA
