"Great location. Accessible by car, but parking is costly." Central location with great sightseeing, dining out and shopping.
"Guests complain about the professionalism of the staff and management." Friendly service, and reception was okay. Room service is average. Booking process should be better organized. Recreation staff is nice. Hotel security can be an issue.
"So-so rooms, beds, and views." Outdated rooms with complaints about minibars, A/C, and cleanliness. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Small rooms and poorly cleaned bathrooms. Spacious rooms with charming balconies. Shower can be a problem.
"Wifi quality could be improved."
"Rooms and bathrooms are untidy, but pool area is clean." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.
"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating. Hotel grounds need more attention.
"Food and menu are not highly reviewed."
"Breakfast is reasonably priced, but not exceptional."